Associate Account Manager (Mumbai/Hyderabad, Remote)

As an Associate Account Manager at Turnitin, your main responsibilities will include developing strategic sales plans for your assigned territory, executing these plans to achieve predictable results, and effectively communicating the value of our products throughout the sales process. You’ll conduct market research, manage sales data in CRM systems like Salesforce, and work collaboratively with marketing on campaigns. Your role will also involve building strong relationships with institutions to enrich educational experiences and drive sales success.

To be considered for the Associate Account Manager position at Turnitin, candidates should have 3-5 years of successful experience in SaaS sales or the education market. A bachelor's degree or equivalent experience is essential. We value fluency in English and a proactive, team-oriented attitude. Familiarity with solution selling and experience with Salesforce will also contribute to a candidate's success in this role.

At Turnitin, we prioritize the growth and well-being of our employees. In the Associate Account Manager role, you will receive comprehensive support in professional development, including opportunities for learning and advancement. We foster a collaborative environment where team members can share their knowledge and experiences. Furthermore, our remote-centric culture empowers you to work flexibly while contributing to our mission of improving learning outcomes.

Candidates at Turnitin can expect a remote-first culture that emphasizes accountability and purpose in your work. We are committed to inclusivity, integrity, and a collaborative spirit. Employees enjoy generous time off, health programs, and other benefits aimed at creating a positive work-life balance. Our shared values unite us in our mission to make a meaningful difference in education globally.

Success as an Associate Account Manager at Turnitin hinges on several vital sales skills. First and foremost, being an effective communicator is crucial, as you'll need to present our value propositions engagingly. Additionally, possessing strong negotiation skills, understanding customer needs through solution selling, and having the ability to manage and grow a sales pipeline will significantly enhance your success. Proficiency in market research and data analysis will also support your strategic sales plans.

As an Associate Account Manager at Turnitin, you play a key role in advancing our mission to ensure integrity in global education. By connecting educators with our innovative tools and resources, you enrich the educational journey for students and support institutions in achieving fair assessment practices. Your insights and contributions will help foster relationships, promote collaboration, and drive the adoption of our services, ultimately making a significant impact on learning outcomes.

Yes, as an Associate Account Manager at Turnitin, you may be required to travel occasionally for client meetings, events, and roadshows within your assigned territory. This travel is an essential part of building strong relationships with educational institutions, ensuring that we can effectively communicate and demonstrate the value of our solutions face-to-face when necessary.

In developing sales strategies for the Associate Account Manager role, it’s crucial to start with thorough market research to understand the needs of potential clients. I assess the strengths of our products and identify target segments. By creating tailored action plans that outline tactics and metrics for success, I can adapt to changing market conditions and optimize our outreach efforts.

Absolutely! In a previous role, I launched a targeted email campaign aimed at educational institutions, leading to a 30% increase in engagement. I personalized the outreach based on the specific needs of different segments and conducted follow-up webinars to showcase our solution's uniqueness. This approach not only generated new leads but also enhanced our relationships with current clients.

The most rewarding aspect of being an Associate Account Manager is the ability to influence positive changes in education. Each successful partnership brings a sense of accomplishment, knowing I’m helping educators improve their students' learning experiences. Additionally, it's fulfilling to see how our innovative tools can truly make a difference in academic integrity.

Handling objections requires active listening and empathy. I always work to understand the client's concerns and provide relevant information to alleviate any doubts. By addressing objections with real data and demonstrating the added value of our solutions, I can pivot the conversation towards how we can meet their specific needs and build trust.

I have extensive experience using CRM systems, particularly Salesforce, to manage my sales pipeline efficiently. I utilize it for tracking leads, documenting interactions, and analyzing sales data to identify trends and improve strategies. Regularly updating my CRM data ensures accurate forecasting and allows for strategic decision-making based on performance metrics.

To generate new leads, I implement a mix of research and outreach strategies. I leverage social media, attend educational conferences to network, and collaborate closely with marketing for targeted campaigns. Additionally, I actively engage with my existing clients to seek referrals, which often leads to high-quality leads due to the trust established.

Teamwork is crucial in the Associate Account Manager position. Collaboration with marketing, other account managers, and product teams ensures that we create a unified approach towards achieving our objectives. Sharing insights and strategies fosters a supportive environment where everyone can contribute to the overall success of our initiatives.

Staying updated on industry trends is a priority for me. I follow relevant education blogs, subscribe to newsletters, and participate in online communities to exchange insights with peers. Attending workshops and conferences keeps me informed about innovations and challenges within the education sector, ensuring I can adapt my strategies accordingly.

My approach to managing my sales pipeline involves regular reviews and updates. I prioritize leads based on engagement and fit, ensuring that I maintain focus on high-potential opportunities. I also set reminders for follow-ups, which helps keep prospects moving through the pipeline while providing them timely information tailored to their needs.

I am excited about the opportunity to work for Turnitin because of the company's strong commitment to integrity in education. I admire how you innovate to support educators and students alike. The collaborative remote culture at Turnitin resonates with my personal values and professional goals, and I am eager to contribute to a team that is genuinely making a positive impact in the educational landscape.