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Sales Development Representative (Philippines Remote)

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.

Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.

Responsibilities: 

  • Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
  • Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
  • Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
  • Identify best practices to refine the company’s lead generation activities.
  • Utilise SalesForce, emails and follow up with phone calls  to generate new sales opportunities.
  • Identify prospect's needs and suggest appropriate products/services.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
  • Proactively seek new business opportunities in the higher education market.
  • Set up product demonstration meetings between (prospective) customers and sales account executives.
  • Report to the sales manager with weekly, monthly, and quarterly results.

Qualifications

Required: 

  • Bachelor’s degree or at least 5 years of relevant work experience.
  • 2+ years experience as a B2B sales development representative with a track record of achieving lead/sales quotas.
  • 2+ years of sales development experience in a SaaS and/or Ed Tech environment preferred.
  • Minimum 2 years of experience in initiating and nurturing relationships with potential customers using targeted outbound prospecting techniques.
  • 2+ years proficiency with SalesForce or other CRM is ideal.
  • Full proficiency in English (required).
  • Flawless communication skills, both oral and written communication, and comfortable speaking in public.
  • Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
  • Have a strong work ethic and are eager to learn and make new connections with prospects.
  • Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
  • Proven creative problem-solving approach and strong analytical skills.

Preferred:

  • 1+ years selling in Ed Tech or SaaS industries is a plus

Additional Information

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Remote First Culture
  • Health Care Coverage*
  • Education Reimbursement*
  • Competitive Paid Time Off 
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness or Home Office Reimbursement/*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Sales Development Representative (Philippines Remote), Turnitin, LLC

Join Turnitin as a Sales Development Representative and dive into an inspiring role where your skills can shine in the global education space. Working remotely from the vibrant city of Manila, Metro Manila, Philippines, you'll be part of a team that's been fostering honesty and integrity in education for over 20 years. Your primary focus will be to identify and nurture sales opportunities, paving the way for our talented sales account executives to close deals. Each day will present you with the exciting challenge of researching potential higher education institutions, developing relationships, and engaging prospects to understand how Turnitin's innovative product range can meet their needs. You'll blend your communication prowess with your analytical skills to dive deep into sales processes, manage pipelines, and spark interest through targeted outreach using tools like SalesForce. At Turnitin, we believe in the power of collaboration, so your role is not only crucial for lead generation but also serves to strengthen the link between sales and marketing initiatives. With the chance to contribute to a mission that aims to ensure the integrity of education globally, you'll be rewarded not just with a competitive package, but also with a community that celebrates growth and learning. Get ready to connect and create genuine relationships while you transform prospects into valued partners in education. If your background matches our desired qualifications and you possess a passion for making a difference, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Sales Development Representative (Philippines Remote) Role at Turnitin, LLC
What are the main responsibilities of a Sales Development Representative at Turnitin?

As a Sales Development Representative at Turnitin, your key responsibilities will include generating and nurturing leads, conducting outreach to potential higher education customers, and building relationships that cultivate candidates for the sales team. You'll primarily leverage your understanding of Turnitin's diverse product portfolio to meet customer needs, manage your pipeline, and facilitate product demos between prospects and the sales account executives.

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What qualifications do I need to become a Sales Development Representative with Turnitin?

To become a Sales Development Representative at Turnitin, you need a Bachelor’s degree or at least five years of relevant work experience, coupled with a track record of at least two years in B2B sales development, preferably in a SaaS or EdTech environment. Strong communication skills, proficiency in English, and an understanding of CRM tools like SalesForce are essential requirements for this role.

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What does a typical workday look like for a Sales Development Representative at Turnitin?

A typical workday as a Sales Development Representative at Turnitin involves researching potential leads, connecting with them via phone calls and emails, and maintaining detailed records in SalesForce. You will engage with prospects to understand their needs and guide them toward booking product demos. Balancing independent work and collaboration with account executives will be part of your daily routine, ensuring your efforts contribute effectively to the team’s success.

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Can I work remotely as a Sales Development Representative at Turnitin?

Yes! Turnitin embraces a remote-first culture, allowing you to work from your home in Manila, Metro Manila, Philippines. This flexibility supports your work-life balance while empowering you to contribute meaningfully to Turnitin's mission of promoting integrity in education.

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What kind of training does Turnitin provide for new Sales Development Representatives?

Turnitin provides comprehensive training for new Sales Development Representatives to ensure they are well-prepared for their roles. This includes an in-depth introduction to Turnitin’s product portfolio, systems like SalesForce, and best practices in lead generation and relationship building. Ongoing support from experienced team members fosters an environment conducive to continuous learning and development.

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Common Interview Questions for Sales Development Representative (Philippines Remote)
How do you prioritize your leads as a Sales Development Representative?

When prioritizing leads, I utilize a scoring system based on the lead's alignment with our Higher Education Ideal Customer Profile, their engagement level, and potential budget. This allows me to focus my outreach efforts on the leads that exhibit the highest potential for conversion, ensuring my time is spent effectively.

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Can you describe your experience with using CRM tools like SalesForce?

Absolutely! I have over two years of experience using SalesForce to manage my lead pipeline, track interactions, and analyze data to improve my outreach effectiveness. This proficiency allows me to keep detailed records of my prospecting efforts and measure my success accurately.

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What strategies do you use when reaching out to potential customers?

I employ a combination of personalized email outreach, strategic LinkedIn engagement, and follow-up phone calls. Personalized messaging highlights how our solutions align with the prospect’s needs and challenges, making the initial contact meaningful and relevant to them.

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How do you handle rejection when reaching out to leads?

Handling rejection is part of the sales process, and I approach it with a positive mindset. I take each rejection as an opportunity to reflect on my outreach strategy and refine my messaging to better align with the needs of potential customers in future communications.

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What motivates you to excel in a sales development role?

My motivation comes from the impact sales can have on organizations and the satisfaction of helping clients find the right solutions. I thrive in environments where I can cultivate relationships, contribute to team success, and be part of something meaningful, such as promoting integrity in education through Turnitin's products.

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What do you consider the most important skills for a Sales Development Representative?

The most important skills for a Sales Development Representative include strong communication abilities, the capacity to understand and assess customer needs, effective time management, and resilience. Being comfortable with outreach and building rapport quickly can significantly influence success in this role.

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How do you stay organized when managing multiple leads?

I utilize CRM systems like SalesForce to categorize leads based on their stage in the sales process. Additionally, I set reminders for follow-ups and leverage task lists to ensure that no lead falls through the cracks, enabling me to maintain a structured approach to my outreach efforts.

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Why do you want to work for Turnitin as a Sales Development Representative?

I want to work for Turnitin because of its impactful mission to promote integrity in education. I am passionate about making a difference in the educational sector, and I admire how Turnitin combines innovation and commitment to customer service in its approach, which aligns with my values.

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How would you approach a prospect who seems disengaged during your outreach?

If I encounter an engaged prospect, I would tailor my message to address their specific concerns or interests, asking open-ended questions to encourage dialogue. I would emphasize the value of Turnitin's solutions in overcoming their challenges, demonstrating my understanding and eagerness to help them find a solution.

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What tactics do you use to stay motivated during slow sales periods?

During slow sales periods, I shift my focus to strategic planning, investing time in skills enhancement through training, and conducting market research. Reminding myself of long-term goals and celebrating small wins helps me maintain motivation and positivity, even when faced with challenges.

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Turnitin solutions promote academic integrity, streamline grading and feedback, deter plagiarism, and improve student outcomes. The company is headquartered in Oakland, California.

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Full-time, remote
DATE POSTED
January 3, 2025

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