Senior Enterprise Sales Associate - Dutch and French speaking

As a Senior Enterprise Sales Associate at ServiceNow, you will be responsible for driving new sales revenue by collaborating with Account Executives. Your key duties will include prospecting under-penetrated Enterprise accounts, creating strategic account plans, and managing sales processes to ensure customer satisfaction. You will also provide crucial sales support to customers and assist Customer Success Managers in maintaining healthy client relationships.

To qualify for the Senior Enterprise Sales Associate role at ServiceNow, candidates should have a track record of establishing trusted relationships with clients, experience in running full cycle sales deals for 1-2+ years, and the ability to grasp complex business challenges. We value coachability and a strong commitment to personal development, so don’t hesitate to apply even if you don't fit every single requirement.

ServiceNow is committed to the professional growth of its employees, particularly for the Senior Enterprise Sales Associate role. You’ll benefit from structured development paths, ongoing coaching, and formal training resources aimed at enhancing your skills. This supportive environment helps cultivate the next generation of sales talent, providing ample opportunities for growth and advancement within the company.

At ServiceNow, the work culture is dynamic and inclusive, encouraging collaboration and flexibility. As a Senior Enterprise Sales Associate, you will experience a supportive environment where diverse perspectives are valued. We promote a culture of celebrating our people and fostering relationships that enhance your career experience while contributing to the company’s mission.

Yes! ServiceNow understands the importance of flexibility in today’s work environment. For the Senior Enterprise Sales Associate position, various work personas are available, allowing employees to choose the best arrangement that suits their roles and personal preferences. This adaptability helps ensure you can perform your best at work.

To effectively prospect for new opportunities, I would leverage a combination of market research, networking, and personalized outreach. Understanding customer pain points is crucial, so I would tailor my approach based on insights gathered about industry trends and specific account needs. Continuous learning and adapting strategies based on feedback would also be key in refining my prospecting efforts.

In my previous roles, I managed full cycle sales by proactively identifying potential leads, scheduling meetings, and demonstrating solutions that addressed client needs. I maintained relationships throughout the sales process, ensuring clear communication and transparency. My approach focused on building trust, leading to successful closures and long-term client partnerships.

Establishing trust with clients involves active listening, open communication, and delivering on promises. I ensure transparency in all dealings and aim to fully understand each client’s unique challenges. By providing valuable insights and being a reliable point of contact, I can foster strong relationships that lead to successful collaborations.

I believe the most important skill for a Senior Enterprise Sales Associate is the ability to communicate effectively. Clearly articulating the value of solutions while actively listening to client needs is essential. This ensures alignment between what the customer wants and what we can provide, paving the way for successful partnerships.

Handling objections requires a calm and structured approach. I listen carefully to the client's concerns, validate their feelings, and then address the objection with relevant information. I believe in turning objections into opportunities to demonstrate how our solutions can alleviate their pain points, ultimately reinforcing the value we provide.

In a previous role, I faced a challenging sale where the client was hesitant due to budget constraints and a lack of understanding of our value proposition. I organized a tailored demonstration, showcasing how our solution could streamline their processes and save costs in the long run. This personal touch re-engaged the client, leading to a successful sale and a stronger relationship.

I make it a priority to stay informed about industry trends through various channels, including webinars, industry publications, and networking with peers. Regularly attending relevant conferences and participating in online communities helps me gain insights and knowledge that I can apply in my role as a Senior Enterprise Sales Associate.

I'm excited about the opportunity to work with ServiceNow because of its innovative approach to enterprise solutions. The commitment to digital transformation aligns with my values and professional aspirations. I am particularly drawn to the collaborative culture and focus on personal development that will help me thrive in the Senior Enterprise Sales Associate role.

I prioritize my accounts based on their potential value and the stage of their journey with us. Utilizing data-driven insights helps me determine where to focus my efforts. Regularly updating strategic account plans and scheduling time for proactive communication ensures I remain engaged and effective in managing client relationships.

Teamwork is fundamental to my success. Collaborating with various teams, such as Account Executives and Customer Success Managers, allows us to create cohesive strategies that address client needs effectively. I believe in sharing insights and supporting each other, which ultimately enhances our ability to deliver exceptional service and drive sales.