The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
As a CLM Technical Process Owner, you will bring deep expertise in Icertis Contract Lifecycle Management (CLM) and Salesforce CRM to manage and optimize legal technology processes. This role will be responsible for ensuring seamless integration, functionality, and efficiency of contract management workflows within Icertis while maintaining strong connectivity with Salesforce and other enterprise systems.
As the key technical liaison between Legal, IT, and cross-functional teams, you will analyze business requirements, develop scalable solutions, and drive continuous improvements in contract lifecycle management (CLM) processes.
Legal Technology & System Expertise:
Serve as the primary technical owner for the Icertis CLM system, ensuring efficient contract management workflows
Oversee Salesforce CRM integrations with Icertis and other legal and sales-related tools
Ensure data accuracy, integrity, and governance across systems supporting legal processes
Collaborate with IT, solution architects, and vendors to configure, enhance, and troubleshoot system functionalities
Process Optimization & Business Analysis:
Work closely with Legal, Sales, Procurement, and IT teams to identify inefficiencies in contract workflows
Analyze and optimize end-to-end contract lifecycle processes (creation, negotiation, approval, execution, renewal, compliance)
Define and document business and functional requirements, ensuring seamless process execution
Lead process automation initiatives, leveraging AI-driven contract analytics and workflow automation tools
System Integration & Data Management:
Ensure smooth Icertis and Salesforce system integration, troubleshooting any data synchronization or workflow issues
Collaborate with IT and external partners to design and implement API connections, middleware, and third-party integrations
Maintain and enhance reporting capabilities and dashboards, providing insights into legal and contract performance
Training, Documentation & Compliance:
Develop and maintain comprehensive documentation on technical configurations, workflows, and system dependencies
Provide user training and support for legal and business teams, ensuring adoption of best practices
Ensure systems comply with legal, security, and regulatory requirements, working with Compliance teams to maintain audit readiness
Continuous Improvement & Innovation:
Stay updated on Icertis CLM, Salesforce, and legal tech advancements, identifying opportunities for process enhancements
Proactively recommend and implement AI, automation, and self-service tools to improve legal process efficiency
Conduct regular system health checks and stakeholder feedback sessions to drive ongoing improvements
5+ years of experience working with Icertis CLM and Salesforce CRM in a technical process ownership or administrator role
Strong understanding of contract lifecycle management (CLM) processes and related legal operations
Hands-on experience with system configuration, workflows, and integrations between Icertis and Salesforce
Expertise in data integrity, governance, and reporting within CLM and CRM systems.
Experience in process mapping, optimization, and automation in legal or contract management functions
Proficiency in business analysis and requirement gathering, working with IT and business stakeholders
Strong problem-solving and troubleshooting skills in SaaS legal and contract management solutions
Knowledge of other legal tech tools (e.g., DocuSign, Adobe Sign, Ironclad, Conga).
Familiarity with legal compliance, risk management, and contract analytics best practices
Strong communication skills with the ability to train and support non-technical users.
Salesforce Administrator and Icertis certifications are a plus.
#LI-MR1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
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At UiPath, we are dedicated to leveraging automation's transformative power to revolutionize the way the world works. We’re looking for someone enthusiastic and forward-thinking to join our team as a CLM Technical Process Owner in our Bangalore office. In this pivotal role, you'll be the technical beacon guiding our Icertis Contract Lifecycle Management system, ensuring seamless integration with Salesforce and optimizing our legal technology processes. Your main mission? To enhance contract management workflows, collaborating with cross-functional teams to drive efficiency and effectiveness. You'll analyze business requirements, develop scalable solutions, and lead innovative initiatives using AI and automation. Interfacing with IT and various business units, you'll tackle any challenges head-on—whether it's ensuring data integrity or driving continuous improvement. Your expertise will not only support Legal and IT but also provide the foundation for our organization to make informed decisions based on reliable data and analytics. If you have over five years of experience with Icertis CLM and Salesforce and are passionate about tackling inefficiencies in contract lifecycle processes, we’d love to have you on board. Join us at UiPath and be part of an exciting journey towards redefining how we manage and process contracts with the power of technology!
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