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Customer Service- Cashier - job 4 of 5

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Overview

The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family!

Pay for this position starts at $15.00 - $20.60 / hour.

Minimum Qualifications

Must be passionate about people and committed to customer service excellence!2. Must be able to work as a team member and interact positively with customers.3. Must possess a high standard of integrity and reliability.4. Successful completion of e-learnings and department training programs.5. Must be able to read, write, speak, and understand English.6. Ability to work a schedule based on the business needs of the store location.7. Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.2. Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team.3. Record all items at correct prices in their correct departments quickly and efficiently. Utilize all techniques specified in training.4. Verify identification for beer and wine purchases (where applicable).5. Follow company cash handling procedures and maintain acceptable over/short record6. Participate in bagging customers’ orders properly, and check register for product before the customer leaves to ensure nothing is left behind.7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.8. Participate actively in controlling shrink (loss of profit); checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control.9. Keep sales and work area and equipment clean, orderly, and free from safety hazards; report hazards to management.10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.11. Other duties as assigned by management

Secondary Job Functions:1. Cashiers may be scheduled as Service Clerks, Self-Checkout Assistants, or Head Cashiers as dictated by the business need.2. Return shopping carts and hand baskets to the proper location.3. Assist in training new associates.

Physical Demands: (per work day)

Physical Demands

Frequency

Sitting

0% (N) Never

Carrying up to 50 lbs, stooping, kneeling, or crouching. (Self-checkout Assistant must be able to carry up to 20 lbs or more.)

1-33% (O) Occasionally

Walking on a tile or concrete floor, pushing up to 250 lbs, bending, balancing, and smelling.

34-66% (F) Frequently

Standing on a tile or concrete floor, lifting up to 50 lbs, pulling up to 250 lbs, handling, fingering, feeling, reaching at the waist or overhead, talking, seeing, and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).

0% (N) Never

Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of the back and neck and cluttered floor space.

67-100% (C) Continuously

Machines, tools, and equipment utilized:

Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.

Repetitive Action:

The continuous movement of the entire body.

Working Conditions: Working environment is inside.

Average salary estimate

$37028 / YEARLY (est.)

min

max

$31200K

$42856K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service- Cashier, UNAVAILABLE

Join our dynamic team as a Customer Service Cashier at our Duxbury location, where you will play a crucial role in creating a warm and inviting atmosphere for customers. As a Customer Service Cashier, your main responsibility will be to efficiently and accurately process transactions while ensuring that each customer feels valued and appreciated. With a starting pay of $15.00 to $20.60 per hour, this position offers a fantastic opportunity for those passionate about exceptional service. You’ll be engaging with customers daily, assisting them with their purchases, and promoting a service-oriented environment where everyone feels like family. Your friendly demeanor and commitment to the ‘Golden Rule’ will shine as you work alongside a fantastic team to build strong customer relationships. Your duties will include handling cash and ensuring compliance with all company cash handling procedures, assisting with bagging orders, verifying IDs for alcohol purchases, and addressing any customer inquiries or concerns promptly and professionally. You'll benefit from a collaborative workplace where you can participate in training new associates and contribute your ideas to enhance customer experience. We’re looking for individuals who thrive in a fast-paced environment, are reliable, and can work effectively as part of a team. If you love interacting with people and are ready to make a difference at our Duxbury store, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Customer Service- Cashier Role at UNAVAILABLE

What are the key responsibilities of a Customer Service Cashier at the Duxbury location?

As a Customer Service Cashier at our Duxbury location, your key responsibilities will include efficiently processing customer transactions, providing excellent service, verifying IDs for alcohol purchases, assisting customers with inquiries, and ensuring a clean and safe work environment. You'll also play a role in preventing shrink through accurate transactions and customer interactions.