Exam Content Developer

Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Exam Content Developer is primarily responsible for supporting all aspects of the examination development process from exam blueprint creation, through item writing and form development activities, to exam delivery, analysis and item review. The successful candidate will facilitate the creation of examinations of the highest quality through Subject Matter Expert preparation, workshop participation, form review, process documentation and procedural compliance. They will provide quality control for all exam items and forms. The Exam Content Developer must not only serve as a cybersecurity content expert with a broad understanding of relevant professional topics but also demonstrate a mastery of the principles of item construction as well. The candidate will be required to lead groups of subject matter experts from all over the world in the production of cohesive, relevant, and challenging examination items of the highest quality. 

Responsibilities

• Develop and maintain ISC2 credentialing examination content.
• Manage Reference Material Libraries used for exam development purposes ensuring accuracy and up to date references.
• Conduct item bank administration and reporting.
• Review ISC2 examinations and examination items at various stages of development prior to publication ensuring attention to detail and accuracy.
• Review candidate comments related to exam delivery, investigate issues, and take appropriate actions based on those investigations.
• Prepare for and manage remote, virtual, and in-person examination development workshops.
• Provide for and maintain item bank and workshop security in accordance with program guidelines.
• Consult with other ISC2 business units concerning credential development and provide content, analytical, and scheduling information to ensure seamless integration with all aspects of product delivery.
• Work with ISC2 test development, forensic, and other vendors to maximize the effectiveness and productivity of contractor relationships.
• Assist with examination development, administration and security policies and procedures development and documentation.
• Collaborate with the other ISC2 business units to produce and maintain candidate information bulletins and other public facing documents related to ISC2 credentialing exams.
• Understand and adhere to ANSI requirements as they relate to ISC2 qualifications and respect the boundaries between test development and education functions.
• Develop and maintain volunteer informational and instructional materials for item development purposes.
• Assist with examination adaptation activities and workshops.
• Support examination forensic and test invalidation processes.
• Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Perform other duties as required.

Behavioral Competencies

• Ability to work under pressure of deadlines in a fast -paced environment.
• Flexibility to adapt quickly and easily to changing situation and priorities in a calm and professional manner.
• Must have ability to concentrate and have attention to detail to ensure accuracy.
• Must have problem-solving and critical thinking abilities.
• Ability to inspire trust and confidence with peers, clients and volunteers.

Qualifications

• Demonstrate ability to demonstrate and support the 5 Company Core Values: Integrity, Excellence, Unity, Accountability, Agility.
• Demonstrate ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices.
• Must be detail oriented, taking meticulous efforts to ensure accuracy of work.
• Possess excellent interpersonal skills and the ability to effectively communicate with a highly diverse and international client base.
• Constituent retention, volunteer management and motivational skills to support the maintenance and development of certification products.
• Ability to multi-task and distribute efforts appropriately among tasks, manage competing deadlines, handle frequent interruptions and maintain a high level of productivity.
• Excellent written and verbal communication skills required.
• Proficiency in one or more additional languages is desirable.

Education and Work Experience

• Bachelor’s Degree from an accredited university in Information Technology, Information Security, or related field is required.
• CISSP is required for this position. Additional cybersecurity certifications, particularly those offered by ISC2, are desirable.
• Minimum of 6 years of professional information security experience is required.
• Public speaking and presentation experience are highly desirable.

Physical and Mental Demands

• Willingness to travel up to 15% (some international travel may be required).
• Work normal business hours and extended hours when necessary, including weekends and holidays.
• Remain in a stationary position, often standing or sitting, for prolonged periods.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
• #LI-remote

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.