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Mkt Director Productivity - job 2 of 2

Overview

Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center the hospital is the home of the Texas Heart® Institute a cardiovascular research and education institution founded in 1962 by Denton A. Cooley MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area. 

 

This position is responsible for leading all aspects of workforce benchmarking and productivity for CommonSpirit Health. A key focus will be on standardizing a division’s labor management based on national guidelines, data integrity, and optimal use of the productivity and benchmarking solutions for each facility. This will be achieved by working closely with local, divisional, and national leadership teams. The focus of this team member is to work with all of the leaders in the designated facilities, strengthen operational knowledge of each facility on productivity, and to enhance working relationships with leadership. 

 

Responsibilities

  • In support of the System Director of Labor Management, partner with the Hospital, Market, or Division VPs to develop and implement division productivity strategy that supports the Operational Strategy to produce measurable financial improvements.
  • Participates at Hospital, Market, or Division meetings to  provide information on productivity metrics, areas of opportunity and most importantly drive solutions to identified challenges using CommonSpirit-wide solutions and strategies. 
  • Lead process improvement projects related to improving productivity within the Division by working with division, market and hospital leadership.
  • Conduct customer interviews related to data analysis, data interpretation, and process design to identify, recommend, and solve labor management business problems. Construct and/or lead data analysis by ensuring efficient data collection, instructing on analytical choices and summarizing conclusions and recommendations. 
  • Plan, organize, and lead initiatives required for the safe, efficient, and effective operation of departments and programs; including, active participation with other entities, hospitals, leadership, and staff.
  • Develop performance standards, metrics, and operation procedures within the department that support the division and national strategies, policies, and procedures.
  • Create and implement processes, tools, and educational material that enable department leaders and teams to understand and interpret data and use the tools to improve productivity.
  • Understand and apply industry best practices, standards, and regulations related to productivity tools, financial analysis, auditing and reporting.
  • Ability to MS Office and Google Drive Suite (including Excel/Sheet, Word/Docs, DataStudio/Looker) and other relevant applications to access/extract data in relational databases (SQL) and maintain technical expertise.
  • Ability to understand, present and explain complex financial, clinical, and productivity data in a clear and understandable manner to local, divisional, and national stakeholders.
  • Provide analytical support for benchmarking, productivity monitoring, tracking and reporting systems.
  • Ensure timely and accurate benchmarking audits, data submission, report generation and associated manager education regarding report interpretation and improvement opportunity identification.
  • Provide analytical support, training, and education of benchmarking and productivity systems and reports.
  • Provide key analysis and evaluation of a Division’s performance to support operations improvement and other performance management efforts.
  • Partner with local, divisional, and national Finance, Accounting, and other teams on labor budget process and assist in the development of productivity targets.
  • Lead the efforts in setting labor budgets at departmental level by utilizing productivity and benchmarking concepts; support local teams and the system director of labor management to finalize labor budgets in the set timeline.
  • Support System Director for labor management in developing and standardizing internal work for the broader national team such as internal benchmarking, developing Unit of Services, and etc.
  • Champion of data analytics and its potential to drive critical business decisions and impact Healthcare
  • Qualifications

    Required Education and Experience: 

    Bachelor’s in Finance/Accounting/Business, 5 years experience in healthcare

     

    Preferred Education and Experience:

    Master’s degree, 7 years experience in healthcare, 2 years leadership, Six Sigma Black Belt, process improvement/labor analysis

     

    #LI-CHI

     

    Average salary estimate

    $125000 / YEARLY (est.)
    min
    max
    $100000K
    $150000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Mkt Director Productivity, UNAVAILABLE

    If you're a dynamic leader with a passion for healthcare efficiency, Baylor St. Luke’s Medical Center has an exciting opportunity for you as a Mkt Director Productivity. Situated in Houston, our esteemed medical center, a hub for advanced cardiovascular care and nursing excellence, is looking for someone to champion workforce benchmarking and productivity initiatives. Your role will be pivotal in driving the operational strategies that enhance financial performance while collaborating with local, divisional, and national teams to standardize labor management practices. You'll dive into data analysis and process improvements, directly impacting our goal of delivering exceptional healthcare services. Here, your experience will shine as you engage with leadership, applying your knowledge to interpret complex financial and productivity data. You'll also develop educational tools to empower department leaders in understanding productivity metrics, ensuring we can navigate challenges effectively together. With a blend of analytical expertise and leadership skills, this position is perfect for someone eager to foster strong relationships within our healthcare system and enhance overall efficiency. If you’re ready to make a significant impact, we would love for you to bring your skills and vision to our team!

    Frequently Asked Questions (FAQs) for Mkt Director Productivity Role at UNAVAILABLE
    What are the primary responsibilities of the Mkt Director Productivity at Baylor St. Luke’s Medical Center?

    The Mkt Director Productivity at Baylor St. Luke’s Medical Center is responsible for leading workforce benchmarking and productivity initiatives across CommonSpirit Health. You will collaborate with leadership to implement a productivity strategy to drive measurable financial improvements, conduct data analysis to identify labor management challenges, and develop educational resources to enhance operational understanding.

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    What qualifications do I need to apply for the Mkt Director Productivity position at Baylor St. Luke’s Medical Center?

    To be eligible for the Mkt Director Productivity role at Baylor St. Luke’s Medical Center, you should have at least a Bachelor's degree in Finance, Accounting, or Business, along with five years of experience in the healthcare sector. Preferred qualifications include a Master's degree, seven years of healthcare experience, leadership experience, and a Six Sigma Black Belt.

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    How does the Mkt Director Productivity contribute to financial improvements at Baylor St. Luke’s Medical Center?

    The Mkt Director Productivity contributes to financial improvements by developing and implementing strategies that optimize labor management based on national guidelines. By analyzing productivity metrics and identifying opportunities for improvement, your role will directly impact operational efficiency and ultimately lead to better financial outcomes for the medical center.

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    What tools and systems will the Mkt Director Productivity use at Baylor St. Luke’s Medical Center?

    As the Mkt Director Productivity, you'll be utilizing tools and applications such as MS Office, Google Drive Suite, and SQL databases to analyze data efficiently. You'll also leverage benchmarking systems and reporting tools to communicate findings and drive productivity enhancements throughout the organization.

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    What impact does the Mkt Director Productivity have on team dynamics at Baylor St. Luke’s Medical Center?

    The Mkt Director Productivity plays a crucial role in fostering strong working relationships among leadership and teams across the organization. By leading initiatives and enhancing operational knowledge of productivity, you will empower teams to work collaboratively towards improved performance and deliver better patient care.

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    Common Interview Questions for Mkt Director Productivity
    Can you describe your experience with labor management practices in healthcare?

    When answering this question, highlight specific instances where you successfully implemented labor management practices. Discuss your familiarity with industry standards and any improvements you led that resulted in measurable outcomes.

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    What strategies do you use for analyzing performance metrics?

    Discuss the methodologies you employ for data analysis, such as statistical tools or dashboards. Provide examples where your analysis led to actionable insights that improved operational productivity.

    Join Rise to see the full answer
    How do you ensure stakeholder engagement during process improvements?

    Explain how you communicate and collaborate with stakeholders at various levels. Highlight your approach to gathering feedback and ensuring that the changes made align with the overall objectives of the medical center.

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    What role do you think analytics plays in healthcare productivity?

    Share your understanding of data analytics as a transformative tool in healthcare. Illustrate with examples how analytics can drive informed decision-making and process efficiencies.

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    Can you provide an example of a successful productivity project you've led?

    Prepare a story that showcases your project management skills, emphasizing the challenge, your solution, and the positive impact it had on productivity within the organization.

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    How would you approach training teams on productivity tools?

    Outline a structured training approach that includes hands-on exercises, resources, and continuous support, ensuring teams feel confident in using the productivity tools effectively.

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    In your opinion, what are the key factors for improving operational efficiency?

    Discuss factors such as data quality, effective communication, stakeholder collaboration, and employee engagement. Relate them to your prior experiences and how they played a role in operational improvements.

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    How do you stay updated on industry best practices and regulations?

    Mention specific resources, such as professional associations, journals, or events, that you engage with. Highlight how this knowledge informs your approach to productivity management in healthcare.

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    What challenges have you faced in implementing productivity initiatives?

    Talk about a specific challenge you encountered, how you approached it, the solution you implemented, and what you learned from the experience.

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    Why do you want to work for Baylor St. Luke’s Medical Center as the Mkt Director Productivity?

    Tailor your answer to reflect your passion for healthcare and the innovative work done by Baylor St. Luke’s. Discuss how your values align with their mission and how you envision contributing to their success.

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    MATCH
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    DEPARTMENTS
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
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    HQ LOCATION
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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 17, 2025

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