HOUSTON METHODIST EXPERIENCE EXPECTATIONS
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL****Travel specifications may vary by department**
Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospital tied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Report’s best hospital rankings in 2020. With 316 operating beds, 24 operating rooms and over 2,400 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.
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If you're passionate about providing top-notch care and service to patients, consider joining Houston Methodist as a Patient Access Associate! In this role, you'll be the first point of contact for patients at our Sugar Land location, responsible for collecting and entering accurate demographic and insurance information in our electronic health record system. Your keen attention to detail will shine as you perform cashiering functions, ensuring secure hospital accounts through the collection of co-payments and insurance deductibles. You will also have the critical responsibility of performing medical necessity checks to align with Medicare guidelines. The Patient Access Associate's role extends beyond just data entry; you will leverage your exceptional communication skills to foster a warm and welcoming environment for every patient and their families, helping to address questions about consent forms and insurance plans. Your commitment to confidentiality will be paramount, as you'll ensure that all protected health information adheres to HIPAA regulations. At Houston Methodist, we uphold our core values of Integrity, Compassion, Accountability, Respect, and Excellence (I CARE) in every interaction, making it essential for you to embody these principles in your daily work. By promoting stellar customer service and collaborating with healthcare professionals, you will play a vital part in enhancing the overall patient experience. If you're ready to work in a dynamic team environment where every day brings new challenges and opportunities to learn, then we would love to have you onboard!
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