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Sales Development Representative

The Sales Development Representative position at Unchained offers the unique opportunity to build the archetype of the future financial institution fit for the world of Bitcoin. The Sales team at Unchained is responsible for building, managing, and growing relationships with clients and prospective clients in a sales capacity. The team educates high-net-worth individuals, institutions, family offices, and business operators on Unchained’s mission, value proposition, and product suite. Your primary job will be to support the team through outreach, inbound lead qualification, fielding client inquiries, and conducting outbound campaigns. We want to hear from you if you are passionate about helping others protect their Bitcoin while empowering individuals to own and control their wealth.

WHAT YOU’LL DO:

  • Work with the Sales team to grow Unchained’s client base and build a profitable network of business
  • Direct outreach via phone, email, and other means to clients and prospects for relationship management, education about our products and services, lead qualification, and gathering feedback
  • Perform prospecting activities for potential prospects and clients within your assigned target market
  • Travel to conferences, events, and meetings to meet members of the Bitcoin, family office, and local community to evangelize Unchained’s products and services
  • Consult with prospective prospects and clients to determine solutions best suited to their specific needs
  • Set up appointments, prepare and present proposals, and convert prospective clients
  • Communicate client feedback to the product team to inform product improvements and strategy
  • Help to improve processes and workflows that are integral to the sales function

WHO YOU ARE:

  • You have 3-5 years experience in a related field with a proven track record in sales in the following verticals: financial services, banking, and/or consulting 
  • You have experience in direct outbound and prospecting activities
  • You are proficient with HubSpot
  • You have strong knowledge of the Bitcoin industry, products, and markets. This includes a strong understanding of Bitcoin as money and as a technology (keys, hardware wallets, and multisig)
  • You have the ability to work well under pressure and prioritize tasks in a compressed time frame, maintaining order and efficiency at all times
  • You have a proven track record working in a high-growth, fast-paced environment with the ability to think creatively and adapt to changing circumstances
  • You have the ability and comfort level speaking with high-net-worth individuals and key clientele to understand their needs, establish trust, and effectively market products and services
  • You have the flexibility to travel up to 20% of the time
  • You live in Austin, Texas. While we have a strong preference for candidates residing in Austin, we’re open to considering candidates in other major markets within the U.S.

Even Better:

  • You have detailed knowledge of Unchained’s products and services
  • You are proficient with LinkedIn Navigator
  • You have a Bachelor’s Degree in Finance, Marketing, or Business (or equivalent experience)

WHAT WE OFFER:

  • Competitive base salary plus quarterly sales incentive plan
  • Company paid medical, dental, and vision coverage
  • 401k with employer match 
  • Employee stock options
  • Unlimited PTO
  • Training & development opportunities
  • Remote work flexibility

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative, Unchained Capital, Inc.

Join Unchained as a Sales Development Representative, where you can play a crucial role in shaping the future of financial institutions powered by Bitcoin. Our dynamic sales team is on a mission to educate high-net-worth individuals, institutions, family offices, and business operators about the groundbreaking services we offer. In this position, you'll be at the forefront, helping to manage and grow our client relationships. You'll support our sales efforts through proactive outreach, inbound lead qualification, and conducting outbound campaigns. If you’re excited about empowering individuals to own their wealth and protect their Bitcoin, we want to hear from you! You'll engage in direct outreach via phone, email, and more, handle client inquiries, and perform prospecting activities within your assigned market. Plus, there will be opportunities to travel to conferences and events to represent Unchained and connect with the Bitcoin community. This isn't just a job; it’s a chance to educate others about our innovative products, set appointments, and present tailored proposals to meet client needs. We value input from our team, so you'll also collaborate with our product team based on client feedback to drive improvements. This position calls for someone with a strong knowledge of the Bitcoin industry, proven sales experience, and a passion for helping clients thrive in a fast-paced environment. If you're ready to take on this exciting role, let’s build something amazing together at Unchained!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Unchained Capital, Inc.
What are the key responsibilities of a Sales Development Representative at Unchained?

As a Sales Development Representative at Unchained, you are responsible for supporting our sales team in growing our client base. This involves various tasks including direct outreach to clients and prospects through calls and emails, qualifying inbound leads, attending events, and gathering feedback to inform our product strategy. Your main goal is to educate potential clients about our Bitcoin-based services and to build lasting relationships with them.

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What qualifications do I need to apply for the Sales Development Representative position at Unchained?

To be a successful candidate for the Sales Development Representative position at Unchained, you should have 3-5 years of relevant sales experience in financial services, banking, or consulting sectors. It's important that you possess strong knowledge of the Bitcoin industry, along with skills in direct outreach and prospecting. Familiarity with HubSpot and a proven track record in a high-growth environment are also key requirements.

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What kind of sales experience is beneficial for the Sales Development Representative role at Unchained?

Candidates applying for the Sales Development Representative role at Unchained should have a solid background in sales, particularly within financial services, consulting, or banking. Experience in outbound sales and lead qualification is essential, as you will be engaging with high-net-worth individuals and needing to adapt your approach to fit their specific needs and expectations.

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Does Unchained provide training for the Sales Development Representative role?

Yes! Unchained believes in the continuous development of its employees. As a Sales Development Representative, you will have access to training and development opportunities that will help you grow in your role. This includes familiarizing yourself with our products and services, sales strategies, and the nuances of the Bitcoin market.

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What perks and benefits can I expect as a Sales Development Representative with Unchained?

Unchained offers an attractive compensation package for its Sales Development Representatives, including a competitive base salary and quarterly sales incentives. Additionally, you’ll benefit from company-paid medical, dental, and vision coverage, a 401k plan with employer matching, unlimited PTO, and employee stock options. We also support remote work flexibility, allowing you to maintain a healthy work-life balance.

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Common Interview Questions for Sales Development Representative
How would you approach a new client as a Sales Development Representative at Unchained?

In approaching a new client, I'd start with thorough research on their background and needs regarding Bitcoin and financial services. I would prepare a personalized outreach strategy, focusing on how Unchained's offerings can uniquely address their financial goals while establishing trust through a knowledgeable, empathetic dialogue.

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Can you describe your experience with outbound sales strategies?

Absolutely! My experience in outbound sales includes identifying target markets, crafting tailored messages for prospects, and following up persistently while being mindful of their needs. I leverage tools like HubSpot to manage my outreach efforts and analyze the effectiveness of campaigns, allowing me to continuously improve my approach.

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What do you know about Bitcoin and its significance in today's financial landscape?

Bitcoin represents a revolutionary shift in how individuals can control their wealth. Understanding its value as a decentralized currency and technology enables me to convey its benefits effectively to clients. Its increasing acceptance by institutions and individuals indicates a growing necessity for education and secure management of Bitcoin assets.

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Describe a time when you successfully qualified a lead and converted them into a customer.

In a previous role, I identified a promising lead through networking at an industry event. By actively listening to their needs and showcasing tailored solutions, I engaged them in a follow-up meeting, where I presented a proposal that directly addressed their concerns, ultimately leading to a successful conversion.

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How do you manage your time and prioritize tasks in a fast-paced sales environment?

Time management in a fast-paced environment is crucial. I implement the Eisenhower Box method, prioritizing tasks by urgency and importance. Each day, I review my goals, set achievable targets, and allocate time blocks for outbound activities and follow-ups, ensuring nothing falls through the cracks.

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What techniques do you use to maintain relationships with high-net-worth clients?

Maintaining relationships with high-net-worth clients requires diligence and personalization. I schedule regular check-ins, share valuable content relevant to their interests, and listen attentively to their feedback. Building trust through consistent communication and demonstrating an understanding of their unique financial needs is key.

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What sales metrics do you consider important in assessing your performance?

I focus on metrics such as lead conversion rate, average deal size, and sales cycle length. Monitoring these allows me to identify areas for improvement and adjust my strategies. Additionally, I pay attention to customer feedback to ensure that I am meeting their expectations effectively.

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How do you gather feedback from clients to improve the sales process?

I actively seek feedback through surveys and direct conversations following client interactions. Gathering insights on their experience not only helps to refine our approach at Unchained but also shows clients that their input is valued, fostering a stronger relationship.

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What experience do you have with CRM tools like HubSpot?

I have extensive experience using HubSpot as my primary CRM tool. I've utilized its capabilities for managing leads, tracking interactions, and analyzing sales metrics. By leveraging HubSpot's features, I can streamline my outreach, nurture leads effectively, and maintain an organized pipeline.

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How would you handle objections from potential clients?

Handling objections is about understanding the client’s perspective. I would listen to their concerns, validate their feelings, and respond with data or examples that address their objections. The key is to turn objections into opportunities for deeper discussion and understanding how our solutions can meet their unique needs.

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Bitcoin cold storage and financial services that put you in control of your keys. Our suite of financial services include multisig vaults, a trading desk, bitcoin-backed loans, and bitcoin IRAs. No matter your experience with bitcoin, our team of ...

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Full-time, remote
DATE POSTED
December 31, 2024

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