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GTM (Revenue) Systems Manager

Who are we?

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies. 


At UpGuard, our Sales team has not only been pivotal in growing our business but, more importantly, showing the value of our product daily. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer. In 2024, our Sales team exceeded revenue targets, and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.


Where does this role fit in?

We are looking for a technical, hands-on problem solver who will supercharge our revenue team by optimizing our GTM systems, automating workflows, and leveraging AI-driven solutions. This role is critical to ensuring that our revenue teams can focus on selling, retaining, and growing customers without being slowed down by inefficiencies.


You’ll be responsible for managing and enhancing our revenue tech stack, building integrations, and driving automation to unlock new levels of productivity.


What will you do?
  • Eliminate bottlenecks in sales and customer success processes through smart automation and workflow enhancements.
  • Leverage AI-powered solutions to improve productivity, reduce manual tasks, and enable data-driven decision-making.
  • Configure, optimize and manage tools like HubSpot, Outreach, Gong, Clay,  n8n, Nooks and various other revenue tools.
  • Architect our tech stack as a competitive advantage, not a bottleneck, by continuously identifying new technologies to experiment with whilst managing any emerging duplication or inefficiencies.
  • Design, build, and maintain integrations between revenue systems natively, via workflow automation (n8n), reverse-ETL and via custom APIs.
  • Establish well-architected design patterns that maintain data integrity, governance, and hygiene across platforms.
  • Establish monitoring that proactively identifies issues early and stops or minimises them before they impact downstream teams.
  • Stay ahead of industry trends and bring new technologies and strategies that can accelerate revenue growth.


What will you bring?
  • 5+ years of experience in GTM Systems, Rev Ops, or a similar role.
  • Proficiency in HubSpot, Outreach, Gong, n8n and/or similar tools.
  • Strong technical skills, including the use of workflow automation tools (n8n, Workato, Zapier) and exposure to  API integrations built via code (Python, JavaScript, or similar is a plus).
  • Experience working with AI within automation and analytics tools. As well as a proven ability to create prompts that transform data into actionable insights for teams or tools to utilize.
  • A proactive mindset—you don’t just fix issues, you prevent them before they happen.
  • Deep understanding of sales and customer success workflows and how technology can optimize them.


What would give you an edge?
  • Experience working in a high-growth SaaS organization.
  • Knowledge of revenue/GTM tools and a passion to innovate with emerging technology.
  • Experience building complex automation with large datasets.


What's in it for you?
  • Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
  • WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
  • $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
  • Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
  • 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
  • Personal Leave allowance: this includes sick & carer’s leave (all regions)
  • Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
  • Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
  • Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)


$120,000 - $150,000 a year

#LI-BW1


UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!


As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC


Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

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Average salary estimate

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What You Should Know About GTM (Revenue) Systems Manager, UpGuard

At UpGuard, our mission is clear: we aim to protect the world's data through innovative and robust solutions. We're currently on the lookout for a GTM (Revenue) Systems Manager to join our dynamic team. This role presents a fantastic opportunity for someone who thrives on technical challenges and has a knack for streamlining processes. In this position, you will play an integral role in supercharging our revenue team by optimizing our go-to-market systems, where your expertise will enable us to automate workflows and leverage cutting-edge AI solutions. You'll be responsible for managing our revenue tech stack, ensuring that our sales and customer success teams can efficiently focus on what they do best—selling and nurturing our valued clients. By eliminating bottlenecks and enhancing workflow processes, your contributions will have a direct impact on improving productivity across the organization. If you have experience with tools like HubSpot, Outreach, and Gong, and you love the thrill of solving complex problems, we want to hear from you! At UpGuard, we believe in nurturing talent, and we offer a fully remote work environment with generous benefits, including a monthly lifestyle subsidy and a learning and development allowance to help you grow your career. Join us on this exciting journey and be a part of a company recognized as a Great Place to Work®.

Frequently Asked Questions (FAQs) for GTM (Revenue) Systems Manager Role at UpGuard
What responsibilities does a GTM (Revenue) Systems Manager at UpGuard have?

As a GTM (Revenue) Systems Manager at UpGuard, you will be responsible for eliminating inefficiencies in sales and customer success processes by implementing smart automation and workflow enhancements. You'll manage and optimize tools like HubSpot, Outreach, Gong, and others in our revenue tech stack, architecting integrations and driving automation to boost productivity across teams.

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What qualifications are required for the GTM (Revenue) Systems Manager position at UpGuard?

To qualify for the GTM (Revenue) Systems Manager role at UpGuard, candidates should have at least 5 years of experience in GTM systems or revenue operations. Proficiency in sales tools like HubSpot and Outreach is crucial, along with strong technical skills in workflow automation tools and a foundational understanding of APIs and coding, ideally in languages like Python or JavaScript.

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How does the GTM (Revenue) Systems Manager role contribute to UpGuard's success?

The GTM (Revenue) Systems Manager at UpGuard plays a vital role in enhancing the productivity of the revenue team by implementing innovative solutions and processes. By focusing on automation and optimizing existing systems, you will allow sales and customer success teams to concentrate on their core responsibilities, ultimately driving sales growth and improving client retention.

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What kind of tools will a GTM (Revenue) Systems Manager at UpGuard work with?

In the GTM (Revenue) Systems Manager position at UpGuard, you will be working with an array of tools including HubSpot, Outreach, Gong, and n8n. Your role will require configuring and optimizing these tools while also managing integrations and workflow automation to streamline operations and boost team efficiency.

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What benefits does UpGuard offer to the GTM (Revenue) Systems Manager?

UpGuard offers a comprehensive benefits package for its GTM (Revenue) Systems Manager role, including a monthly lifestyle subsidy, a WFH set-up allowance, an annual learning and development allowance, generous paid parental leave, and the flexibility of a fully remote working environment, allowing you to balance your professional and personal life effectively.

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Common Interview Questions for GTM (Revenue) Systems Manager
Can you describe your experience with revenue system tools like HubSpot?

In answering this question, highlight specific projects where you have successfully utilized HubSpot to enhance sales or marketing processes. Mention any automation workflows you created, metrics showcasing your impact, and your familiarity with the platform’s features.

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How do you approach optimizing workflows within a sales team?

Discuss your systematic approach to identifying inefficiencies in workflows, using both qualitative and quantitative data to propose enhancements. Mention specific tools you have used for workflow automation and examples of successful implementations.

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What strategies do you use to implement AI-driven solutions in revenue operations?

Explain your understanding of AI applications in CRM and automation tools. Provide examples of AI-driven projects you've worked on, focusing on the outcomes and insights that benefited your team.

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How do you ensure data integrity and hygiene across multiple platforms?

Detail the processes you utilize to maintain data integrity, such as regular audits, the use of data governance tools, and best practices you follow to avoid duplication or inaccuracies when managing integrations.

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What is your methodology for identifying and addressing bottlenecks in sales processes?

Outline your analytical approach to recognizing bottlenecks, such as tracking KPIs, soliciting team feedback, and conducting regular reviews of processes. Share examples of bottlenecks you've resolved and the impact of those solutions.

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Can you provide an example of a successful integration project you've led?

Share a specific case where you successfully executed an integration project, detailing your process from planning to implementation. Highlight the technologies involved, the challenges faced, and how you measured success post-implementation.

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What is your experience with workflow automation tools like n8n?

Discuss your hands-on experience with n8n or similar automation tools, emphasizing how you've used them to streamline processes. Provide examples of workflows you've automated and how they improved efficiency or productivity.

Join Rise to see the full answer
How do you stay up-to-date with trends in GTM systems and revenue operations?

Mention the resources you use to stay informed, such as industry blogs, webinars, or professional networks. Share how you've applied new insights or technologies in your past roles to keep operations cutting-edge.

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What role does feedback play in your approach to sales and customer success optimization?

Explain how you solicit and utilize feedback from sales and customer success teams to identify areas for improvement. Cite examples where feedback has directly led to successful changes in processes or tools.

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How would you prioritize tasks as a GTM (Revenue) Systems Manager?

Discuss your prioritization framework and how you balance immediate needs with long-term strategic projects. Highlight your organizational skills and how you engage stakeholders to align priorities effectively.

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Here at UpGuard we are on a mission to solve data insecurity. We don’t just develop revolutionary products to target the core issues, we produce original research to actively serve the public interest. We take immense pride in what we do, valuing ...

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DATE POSTED
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