Director, Technical Customer Support
Skills
- Leadership
- Customer Service Strategy
- Data Analysis
- CRM Tools
- Communication
Responsibilities
- Lead the development and execution of customer support strategy
- Manage and mentor customer support teams
- Drive customer satisfaction and operational efficiency
- Collaborate with internal teams to improve customer experience
- Monitor key performance indicators for customer support
Education
- 4-year degree or equivalent work experience
Benefits
- Hybrid working environment
- Competitive salary
- Employer-matched 401(k) plan
- Attractive paid time off policy
- Career growth and development opportunities
- Home office support set-up
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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