In the role of Climate Solutions Inside Sales Rep at United Rentals, you will be responsible for various tasks that include generating revenue through equipment rentals and sales, maintaining customer relationships, processing rental quotations and contracts, and educating customers on equipment usage and safety. You’ll also manage daily equipment pickups and help track inventory, ensuring that everything operates smoothly within the branch.

To qualify for the Climate Solutions Inside Sales Rep position at United Rentals, candidates should have an Associate's degree or an equivalent combination of education and experience, a strong customer service orientation, and prior sales experience. Proficiency in MS Office, especially Word and Excel, is essential, along with excellent communication skills and the ability to understand the engineering aspects of climate solutions.

As a Climate Solutions Inside Sales Rep at United Rentals, you’ll establish new rental accounts primarily through proactive telemarketing and by engaging with walk-in customers. Your ability to connect with clients and effectively present our specialty engineered rental products will be key to expanding our customer base and driving sales.

United Rentals is committed to the success of its team members. New Climate Solutions Inside Sales Reps typically receive comprehensive training on the company’s products, services, and operational procedures to ensure they can effectively meet customer needs and excel in their roles. Continuous feedback and support from management help in ongoing career development.

As a Climate Solutions Inside Sales Rep at United Rentals, you can expect a competitive benefits package that includes paid parental leave, employee discount programs, career development opportunities, and paid sick leave. We pride ourselves on fostering an inclusive culture that supports the well-being of our team members and their families.

When faced with customer objections, it’s important to listen carefully to understand their concerns. Acknowledge the objection, provide relevant information about the equipment’s benefits, and use data or past experiences to alleviate their worries. Demonstrating empathy and a solution-oriented approach can help turn objections into opportunities.

To increase sales for climate solutions products, I would first analyze the customer base to identify potential needs and align our offerings accordingly. Implementing targeted telemarketing campaigns, enhancing customer relationships through regular follow-ups, and utilizing social media for outreach can effectively boost awareness and sales.

In my previous roles, I have been deeply involved in the equipment rental process, from creating and managing quotes to processing contracts and ensuring accurate invoicing. I also understand the importance of keeping inventory records up-to-date to facilitate smooth operations and customer satisfaction.

Managing multiple customer accounts requires excellent organization and prioritization skills. I rely on tools like CRM systems to track interactions and deadlines while ensuring that I allocate sufficient time for high-priority accounts. Effective communication is key in keeping customers informed and engaged throughout the process.

Educating customers on equipment usage and safety can be achieved through a combination of hands-on training, clear instructional materials, and ongoing support. I believe in empowering customers with knowledge about the equipment to enhance safety and efficiency while fostering confidence in their ability to use it effectively.

I am motivated by the challenge of setting and exceeding my sales goals while providing exceptional service to customers. The opportunity to contribute to the growth of the branch and assist clients in finding solutions that improve their operations keeps me driven and passionate about my work.

To improve customer satisfaction, I would actively communicate with my team to ensure that everyone is aligned regarding customer needs and expectations. Regular team meetings for feedback on customer interactions and brainstorming sessions for service improvements are essential for enhancing the overall experience.

I stay informed about the latest trends in climate solutions by subscribing to industry newsletters, attending webinars, and participating in relevant professional groups. This ongoing education allows me to remain knowledgeable about product developments and provide informed recommendations to customers.

Key skills for a Climate Solutions Inside Sales Rep include strong communication abilities, a customer-focused mindset, an aptitude for understanding technical specifications of climate products, and effective organizational skills. These skills are essential for building relationships with clients and closing sales successfully.

I want to work for United Rentals because of its stellar reputation for employee support and its commitment to excellence in service. The company’s emphasis on teamwork and offering best-in-class benefits aligns perfectly with my values, and I am excited about the opportunity to be part of a leading organization in the equipment rental industry.