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Optical Sales Associate - Part Time Vernon Hills IL 11178

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Associate delivers excellence to provide a professional and positive experience for all patients, customers, colleagues, and business partners and works with the Optical Sales Manager in the:

  • Commitment to deliver excellence in customer service and satisfaction
  • Driving of sales and controlling expenses
  • Accountability to achieve personal and store goals
  • Execution of effective operational and procedural processes
  • Engaging with patients and customers to fulfill prescriptive eyewear needs

What we need:

  • Optical / Retail skills preferred
  • Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
  • Polished and professional communication and customer-centric service skills
  • Able to use POS and computer systems
  • Capable of working with and servicing and interacting with diverse people
  • Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
  • Reliability and punctuality in attendance
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
  • Ability to meet the physical needs of the job and multi-task in a busy work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

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What You Should Know About Optical Sales Associate - Part Time Vernon Hills IL 11178, U.S .Vision

Are you looking for a part-time opportunity that lets you thrive in a retail environment while helping people see clearly? Join the team at US Vision as an Optical Sales Associate! With over 100 years of heritage in eye care, US Vision has established itself as a trusted provider of quality eyewear and exceptional customer service. In this dynamic role, you'll work closely with the Optical Sales Manager to create a welcoming experience for all patients and customers. Your days will be filled with engaging with clients to understand their eyewear needs, recommending the perfect products, and providing helpful education on their purchases. We're seeking individuals with polished communication skills and a knack for sales to connect with our diverse clientele. You'll be responsible for not just achieving personal and store goals, but also creating operational excellence and maintaining a friendly atmosphere. Plus, with flexible scheduling, including weekends and holidays, this position allows you to balance work with your other responsibilities. If you're motivated, action-oriented, and a creative problem solver, we encourage you to apply and bring your talents to US Vision, where every day is an opportunity to help someone enhance their vision and confidence!

Frequently Asked Questions (FAQs) for Optical Sales Associate - Part Time Vernon Hills IL 11178 Role at U.S .Vision
What are the primary responsibilities of an Optical Sales Associate at US Vision?

At US Vision, the Optical Sales Associate is instrumental in delivering an excellent customer experience by engaging with clients in a professional manner, uncovering their eyewear needs, and providing tailored recommendations. This includes working closely with the Optical Sales Manager to drive sales, achieve goals, and enhance store operations.

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What qualifications are required for the Optical Sales Associate position at US Vision?

While prior optical or retail experience is preferred for the Optical Sales Associate role at US Vision, key qualifications include strong sales abilities, polished communication skills, and the ability to work well with a diverse group of people. Familiarity with POS systems and a customer-centric mindset are also crucial.

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How does US Vision support the professional growth of Optical Sales Associates?

At US Vision, we believe in continuous learning and feedback. Our Optical Sales Associates are encouraged to enhance their skills through on-the-job training and are supported in their pursuit of personal and professional growth, ensuring they feel confident in their roles.

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What is the work environment like for an Optical Sales Associate at US Vision?

Working as an Optical Sales Associate at US Vision means being part of a fast-paced, customer-focused environment. Associates interact with a variety of individuals and contribute to a team atmosphere that values collaboration, reliability, and service excellence.

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What benefits do Optical Sales Associates at US Vision receive?

Optical Sales Associates at US Vision enjoy a range of benefits, including health care plans, a retirement plan, life insurance, and paid time off. We prioritize our employees' well-being and offer a supportive workplace culture that values diversity and inclusion.

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Common Interview Questions for Optical Sales Associate - Part Time Vernon Hills IL 11178
Can you describe your experience in retail and how it relates to the Optical Sales Associate role at US Vision?

When answering, highlight any specific retail experience you have, focusing on customer service and sales achievements. Discuss how your skills can help enhance the customer experience at US Vision, showing that you understand the importance of customer satisfaction.

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How do you handle difficult customers?

It's important to demonstrate empathy and patience when responding to this question. Share a specific example where you successfully resolved a customer's issue, emphasizing your ability to listen actively and find solutions that satisfy both the customer and the business.

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What strategies do you use to meet sales goals?

Outline your approach to sales, including how you might identify customer needs, recommend relevant products, and engage with clients. Highlight any specific techniques, such as upselling or cross-selling, and your ability to adapt strategies based on customer feedback.

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Why do you want to work as an Optical Sales Associate at US Vision?

Express a genuine interest in eye care and the mission of US Vision. Discuss how you admire the company’s commitment to quality and customer service, and explain how your values align with the company's goals.

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How do you prioritize your tasks in a busy retail environment?

Discuss your organizational skills and give examples of how you manage multiple responsibilities. Explain how you assess urgency and importance in tasks, ensuring that customer service remains a top priority.

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What do you know about US Vision and its services?

Prepare for this question by researching US Vision's history, mission, and the variety of services offered. Show that you’re knowledgeable about the brand, and express enthusiasm about being part of a company with a rich heritage in eye care.

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Describe a time when you worked as part of a team.

Choose an anecdote that showcases your teamwork skills. Explain the role you played within the team, how you contributed to achieving a common goal, and what the outcome was, highlighting your collaborative spirit.

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How do you ensure customer satisfaction?

Share your philosophy on customer service and the techniques you use to build rapport with customers. Discuss the importance of following up with customers to ensure their needs are met and that they leave the store satisfied.

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How would you educate a customer about the eyewear options suitable for their needs?

Explain your approach to educating customers, emphasizing your patience and ability to tailor information to different levels of understanding. Provide an example of how you would present eyewear options based on individual customer needs.

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What are your long-term career goals, and how does this role fit into them?

Be honest about your aspirations and illustrate how the Optical Sales Associate position aligns with your career trajectory. Mention skills you hope to develop and how they will help you advance within the eyecare industry.

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U.S. Vision, located in Glendora, New Jersey, is a manufacturer and distributor of prescription glasses and optical lenses.

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Part-time, on-site
DATE POSTED
December 31, 2024

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