Cashier/Sales Associate -2nd/3rd shift

As a Cashier/Sales Associate at GPM Investments, your main responsibilities will include providing stellar customer service, maintaining stocked shelves, managing cash registers, and ensuring the store remains clean and inviting. You'll also have the opportunity to upsell products and encourage customers to join our loyalty program, promoting a sense of community and enhancing their shopping experience.

To be a Cashier/Sales Associate at GPM Investments, you must be at least 21 years old and have strong communication skills in English. Basic math proficiency and the ability to lift up to 50 lbs are also required. While previous retail or customer service experience is beneficial, we welcome those willing to learn on the job.

GPM Investments offers flexible shift options for the Cashier/Sales Associate role, including part-time shifts from 2 PM to 10 PM and 10 PM to 6 AM. This flexibility allows you to balance work with your personal life while still contributing to a vibrant team.

The starting pay rate for the Cashier/Sales Associate position at GPM Investments is $13 per hour. We also offer weekly pay to ensure you receive your earnings conveniently and reliably.

Cashier/Sales Associates at GPM Investments enjoy a range of benefits, including a 401(k) retirement savings plan with a generous company match, paid time off, and opportunities for career growth. We are dedicated to promoting from within, fostering a supportive and engaging work environment.

To provide excellent customer service, focus on being approachable and positive, actively listen to customers' needs, and offer helpful solutions. Demonstrating product knowledge and a willingness to go the extra mile can significantly enhance their experience.

When asked about upselling, share a specific instance where you identified additional products that meet customers' needs, such as suggesting a drink or snack that complements their initial purchase. Explain your approach and the positive outcome.

Handling difficult customers requires patience and empathy. Listen to their concerns without interruption, acknowledge their frustrations, and strive to resolve issues amicably. This demonstrates professionalism and can often turn a negative experience into a positive one.

Share your past experiences with cash handling, emphasizing accuracy and efficiency. It's essential to demonstrate your ability to manage transactions without errors and your understanding of policies for cash handling and security.

In a retail environment, teamwork means collaborating effectively with colleagues to create a seamless shopping experience. It's about supporting each other, sharing responsibilities, and fostering a positive work culture where everyone feels valued.

Talk about your commitment to cleanliness, such as regularly checking and tidying up the store, ensuring shelves are stocked, and disposing of trash promptly. You can also mention your adherence to safety guidelines and procedures to maintain a welcoming atmosphere.

Prioritizing tasks during busy shifts requires quick thinking and organization. Focus on essential duties like customer service and cash handling first, while also ensuring that tasks such as stocking shelves and cleaning are managed as time allows.

Express your enthusiasm for GPM Investments’ community-oriented approach and the supportive atmosphere they promote. Highlighting your alignment with their values and goals can demonstrate your genuine interest in the position.

In describing the loyalty program, convey the exclusive benefits it offers. Focus on highlighting special promotions, discounts, and personalized offers that enhance the customer experience, making them feel valued and appreciated.

The most important quality for a Cashier/Sales Associate is a positive attitude. A friendly demeanor helps establish rapport with customers, making their experience pleasant and encouraging them to return to the store in the future.