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Executive Administrator, Global HR

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position will be responsible for a broad range of executive administrative support duties for a senior member of Visa People Team. The successful candidate must possess the ability to stay several steps ahead and anticipating the needs of an extremely busy executive. We are looking for someone who takes great pride in being an Executive Assistant and who will serve as an ambassador for Visa and the People team.

Essential Functions

  • Perform administrative support duties, including but not limited to drafting correspondence, preparing meeting materials and other documentation as requested
  • Manage scheduling of staff and individual meetings, teleconferences, team off-sites, and other events
  •  Expertly manage travel bookings (both international and domestic) and submission of expense reports through expense systems
  • Event planning including facilities coordination, catering, offsite venue research and booking, managing RSVPs
  • Expertly prepare documents in Word, Excel, and PowerPoint. Proficiency in Microsoft Office is a must.
  • Assist in onboarding new staff
  • Manage multiple distribution lists, adding and removing as necessary
  • Set up and manage team schedules for command center and support coverage
  • Track and send reminders for training/events/compliance tasks
  • Attend and capture notes and actions in meetings
  • Find and organize training, both group and individual
  • Management of shared team information and resources on intranet/portals
  • Other administrative duties as may be assigned from time to time

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

  • Must have a High School diploma or equivalent or relevant work experience

Preferred Qualifications

  • 2 or more years of work experience
  • Proven experience supporting senior leaders in a dynamic and fast-paced environment.
  • Excellent leadership and professional presence with confidence and approachability.
  • Experience in a global or multi-national company, working with team members in various locations.
  • Ability to manage complex calendars across multiple time zones.
  • Expertise in travel management, including international travel arrangements.
  • Proficiency in expense management and relevant software tools.
  • Strong organizational skills and ability to handle multiple tasks and priorities.
  • Excellent communication and interpersonal skills for effective collaboration.
  • High level of discretion and experience handling confidential or sensitive information.
  • Proactive and resourceful with a problem-solving mindset.
  • Commitment to fostering an inclusive and collaborative work environment.
  • Advanced MS Office skills (Word, Outlook, Excel & PowerPoint) and technologically savvy.
  • Self-starter able to work with little or no supervision.
  • Ability to effectively respond to problem situations.
  • Experience in managing team meetings, including scheduling, agenda preparation, and follow-up.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 74,400.00 to 105,250.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$89825 / YEARLY (est.)
min
max
$74400K
$105250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Administrator, Global HR, Visa

Join Visa as an Executive Administrator in the Global HR department and take your administrative skills to the next level! This vibrant role based in Foster City, CA revolves around supporting a senior leader within our People Team. If you thrive in dynamic environments and enjoy being a step ahead, we want to hear from you! At Visa, we’re on a mission to connect the world through innovative payment solutions, and as part of our team, you’ll be the vital support that helps make those solutions possible. Your days will involve a mix of exciting tasks like drafting correspondence, managing calendars, and planning events that keep our team cohesively connected. You’ll expertly handle travel bookings and craft beautiful presentations, showcasing your top-notch MS Office skills. The ideal candidate will be comfortable juggling a variety of responsibilities while remaining organized and proactive. You'll act as an ambassador for Visa—excellent communication is key! This hybrid position allows you to work remotely and in-office, ensuring a well-rounded work-life balance. Joining Visa means not just a role, but a commitment to building an inclusive environment that inspires creativity and collaboration. Come make an impactful difference with us today!

Frequently Asked Questions (FAQs) for Executive Administrator, Global HR Role at Visa
What are the main responsibilities of the Executive Administrator at Visa?

The Executive Administrator at Visa will handle a variety of vital administrative tasks including managing schedules, booking travel, planning events, drafting correspondence, and preparing meeting materials. This role is essential in providing comprehensive support to a senior leader within the Global HR team.

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What qualifications are needed to apply for the Executive Administrator position at Visa?

To apply for the Executive Administrator position at Visa, candidates should ideally have at least 2 years of experience supporting senior leaders in fast-paced environments. A high school diploma or equivalent is required, along with strong organizational skills and proficiency in MS Office.

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Is the Executive Administrator position at Visa a remote or in-office role?

The Executive Administrator role at Visa is a hybrid position, allowing employees to alternate working from home and in the office. Employees are expected to work in the office 2-3 days a week, making it a great balance for those who enjoy flexibility.

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How does Visa promote a collaborative work environment for Executive Administrators?

Visa prioritizes fostering an inclusive and collaborative work environment for Executive Administrators by encouraging teamwork and open communication. The company focuses on professional development, providing resources and opportunities for employee growth across various locations globally.

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What can I expect from the work culture as an Executive Administrator at Visa?

At Visa, the work culture as an Executive Administrator involves a proactive and resourceful atmosphere where collaboration is key. The company's commitment to uplifting everyone ensures that all voices are valued, encouraging a dynamic and engaging workspace.

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Common Interview Questions for Executive Administrator, Global HR
How do you prioritize your tasks as an Executive Administrator?

To prioritize tasks effectively, I always start by assessing the urgent versus important items on my list. I utilize tools like calendars and to-do lists while remaining flexible to accommodate any last-minute requests from the senior executive I support.

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Can you describe your experience with calendar management?

In my previous roles, I managed complex calendars involving multiple time zones. I ensure to schedule meetings at suitable times for all attendees and proactively resolve conflicts to maintain an organized agenda.

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What techniques do you use for successful event planning?

I begin by understanding the event’s objectives and participant needs. From there, I manage logistics, including venue selection, communication, and follow-ups, ensuring every detail is covered to guarantee a successful outcome.

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How do you handle confidential information?

Handling confidential information requires a high degree of discretion. I strictly limit access to sensitive data to authorized individuals and take care to securely file and communicate any confidential material.

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What tools have you used for expense management?

I have experience using various expense management software and tools. I ensure that all expense reports are accurately documented, approved timely, and reconciled to help executives stay organized.

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How do you ensure effective communication within the team?

I prioritize clear and proactive communication. I utilize team meetings, regular email updates, and collaborative tools to ensure everyone is informed and aligned on our objectives and any changes.

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What steps do you take in training new staff?

I prepare onboarding materials that outline key processes and resources. I also facilitate introductions and ensure new staff feel welcomed and empowered to ask questions, fostering a sense of belonging from their first day.

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Describe a time you managed a challenging project or deadline.

In a previous role, I managed a high-stakes project with tight deadlines. Through prioritization, delegation, and regular updates to stakeholders, I successfully delivered the project on time and within budget.

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How would you describe your proficiency in Microsoft Office?

I have advanced proficiency in Microsoft Office, particularly in Word, Excel, and PowerPoint, which I use daily for document preparation, data analysis, and compelling presentations, ensuring a professional appearance in all deliverables.

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What do you think is the most important quality for an Executive Administrator?

I believe the most important quality for an Executive Administrator is the ability to be adaptable. In a fast-paced environment, the capacity to adjust to changing priorities while maintaining professionalism is paramount to success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
December 13, 2024

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