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Human Resources Work Student (f/m/d)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

You will be part of the People Team in the Central Europe cluster (Germany, Switzerland, Austria, Netherlands) with a direct reporting line to the Senior HR Manager Central Europe and work closely with the People team. In this generalist role you will be working on a variety of topics mainly related to HR operations. Although based in Frankfurt, you will be part of the larger European People Team, and work with colleagues from across Europe who sit in the different COEs (i.e. Talent Acquisition, Benefits, Payroll, etc.).

Tasks & Responsibilities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  • support with our internal People Ticket system (1st level support)
  • drafting & issuing of German employment reference letters (Arbeitszeugnisse)
  • support with monthly payroll updates & inputs
  • manage the administrative off-boarding process especially with regards to end of contract documents for leavers
  • prepare a variety of documents (i.e. Employment confirmation letters, contract amendments, parental leave documents etc.).
  • support with the evaluation of data and preparation of communication material
  • maintain and improve the way we archive HR documents both paper-based and digital.
  • support on specific HR projects (i.e. Inclusion & Diversity, WorkDay data audits, time recording, etc.).
  • independently manage low complex queries received from employees and managers

 

 

Qualifications

Please apply to this role in English and ensure your CV is written in English.

  • Currently pursuing a Bachelor or Master degree in Business Administration, Economics, Human Resources, Business Psychology, Business Law etc., or currently enrolled in a Hochschule (minimum 3rd semester), and have gained first work experience through internships or as a working student.
  • Excellent German & English language skills are essential
  • Proficient in Microsoft Office, Powerpoint, and Excel
  • You are a team player with strong communication skills and a hands-on attitude who is eager to learn more in the HR field.
  • Visa will only consider candidates who have the legal right to work in Germany and will not provide any Visa sponsorship for this role.
  • You will be able to work for us for 1-2 days per week, alongside your studies. 
  • You will be required to work in-person, in the Frankfurt office 

 

Additional information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

If you feel you require adjustments to our recruitment process for this role, please let your recruiter know at the outset of the process so we can best accommodate.

 

Additional Information

Please submit your application in English. 

Visa will only consider candidates who have the legal right to work in the job’s location and will not provide sponsorship for this role.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Human Resources Work Student (f/m/d), Visa

Are you ready to kickstart your career in human resources while working with one of the world's leading digital payment giants? Join Visa as a Human Resources Work Student (f/m/d) in our Frankfurt office and become part of a team that values innovation and inclusion in everything we do. You'll report directly to our Senior HR Manager for Central Europe, and collaborate with a vibrant team across multiple countries including Germany, Switzerland, Austria, and the Netherlands. Your role will be diverse, allowing you to dive into a variety of HR operations tasks. You'll support our People Ticket system, assist with drafting German employment reference letters, and manage essential payroll updates. Additionally, you'll take an active part in the administrative processes for off-boarding employees, ensuring that all necessary documentation is prepared accurately. We also want you to help improve how we archive HR documents while engaging in exciting projects related to Inclusion & Diversity and data audits with our WorkDay system. Visa is committed to providing a balanced work environment, offering a hybrid work model where you can work in the office 2-3 days a week. Your strong communication skills and eagerness to learn will shine as you interact with employees and managers on HR-related queries. If you're currently pursuing a degree in Business Administration or a related field and have a passion for HR, we can’t wait to meet you. Join us at Visa and make a direct impact on the future of financial accessibility!

Frequently Asked Questions (FAQs) for Human Resources Work Student (f/m/d) Role at Visa
What responsibilities will a Human Resources Work Student at Visa have?

As a Human Resources Work Student at Visa, your responsibilities will range widely within HR operations. You’ll support the internal People Ticket system, work on monthly payroll updates, draft and issue German employment reference letters, and manage the administrative off-boarding process. In addition, you’ll prepare important HR documents like employment confirmation letters and work on strategic HR projects focused on Inclusion & Diversity. Your role is crucial in maintaining processes that improve how we store HR documentation and ensuring efficient communication within the team.

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What qualifications are necessary to apply for the Human Resources Work Student position at Visa?

To apply for the Human Resources Work Student position at Visa, candidates should be currently pursuing a Bachelor’s or Master’s degree in fields such as Business Administration, Human Resources, or Business Psychology, ideally having completed at least three semesters. Proficiency in both German and English is essential, along with good skills in Microsoft Office, particularly Excel and PowerPoint. Previous work experience, perhaps through internships, is highly beneficial. Strong communication and a keen eagerness to learn in the HR field are key traits for success in this role.

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Is the Human Resources Work Student position at Visa flexible regarding work hours?

Yes, the Human Resources Work Student position at Visa offers a flexible work schedule. You will be able to work in the office for 1-2 days per week, making it easier to balance your academic commitments while gaining valuable work experience. The hybrid model entails spending approximately 50% of your work time in the office, contributing to a dynamic work environment that fosters collaboration and engagement with the team while giving you the freedom to work remotely as well.

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What kind of projects will I be involved in as a Human Resources Work Student at Visa?

As a Human Resources Work Student at Visa, you’ll have the opportunity to participate in various HR projects that align with the company’s goals and values. These may include projects related to Inclusion & Diversity, as well as assisting in WorkDay data audits and time recording initiatives. Such projects not only enhance your learning experience but also contribute positively to Visa’s workplace culture and operational efficiency.

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Will I receive any training as a Human Resources Work Student at Visa?

Absolutely! As a Human Resources Work Student at Visa, you will receive comprehensive training to ensure you are well-equipped to handle the responsibilities of your role. This includes onboarding sessions, mentorship from experienced team members, and access to various resources that will help you deepen your understanding of HR practices. Our supportive environment is designed to foster your growth and learning every step of the way.

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Common Interview Questions for Human Resources Work Student (f/m/d)
What interests you about the Human Resources Work Student position at Visa?

To answer this question effectively, reflect on your passion for HR and how Visa's mission aligns with your career goals. Highlight your admiration for Visa’s commitment to inclusion and diversity, and emphasize how this role will help you develop crucial skills in HR operations, enhance your academic learning, and provide real-world experience in a leading global company.

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Can you describe a time when you had to manage a difficult situation?

In responding to this question, choose an example from your previous internships or school projects where you effectively handled a conflict or tricky situation. Describe the context, the actions you took to resolve the issue, and the outcome. This showcases your problem-solving abilities and resilience, which are essential skills in an HR role at Visa.

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How do you prioritize your tasks when managing multiple responsibilities?

To approach this question, demonstrate your organizational skills by discussing the strategies you use for prioritization. For example, explain how you create to-do lists, assess deadlines, or use tools to segregate tasks based on urgency and importance. Providing a specific instance where your prioritization led to a successful outcome will reinforce your response.

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What role do you think Communication plays in HR?

Highlight the importance of communication as a cornerstone of effective HR practices. Emphasize how good communication fosters relationships and promotes transparency within the organization. You could also relate this to your personal experiences in team projects or group work to illustrate your understanding of its significance.

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How familiar are you with HR software or tools?

Be honest about your familiarity with HR software but express your eagerness to learn. If you have experience using any systems, mention those, but also comment on your willingness to quickly adapt to and master new tools like WorkDay, which Visa employs in its operations. Highlight your proficiency in Microsoft Office as a supporting skill.

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What do you understand about Visa’s culture and values?

Research Visa’s company culture and values prior to your interview. Discuss how their commitment to innovation, diversity, and inclusion resonates with you. Share examples from their website or recent initiatives that reflect their dedication to creating an inclusive workplace, which could be impactful during your interview.

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Can you tell me about a successful team project you were part of?

When discussing a team project, structure your answer using the STAR method (Situation, Task, Action, Result). Describe your role in the project and highlight your contributions, focusing on teamwork, collaboration, and the positive outcome that resulted from your efforts.

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How do you handle constructive criticism?

Address this question by emphasizing your openness to feedback. Use an example from your past experiences where you received constructive criticism and how you used that feedback to improve your skills or performance. This will demonstrate your ability to learn and grow in a professional setting, which is vital in HR.

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What kind of HR projects would you like to work on?

Reflect on your interests within the HR field. You might mention topics like Inclusion & Diversity or employee engagement initiatives. Discuss how getting involved in strategic projects aligns with your career goals and how it excites you to contribute to Visa’s objectives.

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Do you have any questions for us?

Always come prepared with thoughtful questions about the team, culture, and upcoming projects. This shows your genuine interest in the role. Ask about the company’s plans for growth in HR, how they measure success in the people team, or any recent initiatives that excite them.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Part-time, hybrid
DATE POSTED
December 13, 2024

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