Product Manager, Email & SMS Notifications

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

• Develop and communicate a clear product vision and strategy for the email and SMS capabilities in the notification’s platform in alignment with company goals.
• Deeply understand customer needs, product requirements, and industry innovation to drive the product vision and strategy, maximizing business and customer impact.
• Collaborate with relevant product and engineering teams to develop product plans that execute on the product vision and strategy, helping our engineering teams understand what problems they need to solve.
• Stay up-to-date with industry advancements, influence their direction, and conduct thorough analyses to decide whether to buy or build solutions, making decisions that are based on getting the best return on investment.
• Use your strong problem-solving and decision-making skills to address technical and strategic challenges in innovative ways, using data and intuition to make strategic choices when things are unclear or complex.
• Lead and participate in sprint planning, backlog grooming, and daily stand-ups to ensure a steady flow and success of the team’s work.
• Promote a work environment that values metrics and encourages high-quality experimentation, setting high standards for measuring product success.

Continually seek feedback on all of our internal and external processes, always searching for opportunities to drive constant improvement.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
•2-3 years of experience as a Product Manager with at least 1+ years of domain experience
•Bachelor's degree in relevant field (e.g. science, engineering, computer science, Information Systems). Advanced degree is a plus.
•Proven track record of managing and evolving a product portfolio and/or driving product vision and strategy
•Ability to collaborate with engineers in developing technical architecture, as well as leading commercial conversations with clients and vendors.
•Strategic thinker who can connect customer use cases to technology solutions and think holistically about the end-to-end experience
•Comfortable applying a combination of qualitative and quantitative methods to define success
•Leverages product intuition and judgment to solve problems and make decisions without perfect information
•Curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
•Excellent communication skills, timely communication with clear expectations

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.