Product Manager - Visa Token Service (VTS) platform - job 4 of 24

The Product Manager for Visa Token Service (VTS) platform is responsible for defining product requirements, driving product delivery from conception to launch, and managing a product backlog. Additionally, the role involves collaborating with engineering to create scalable and resilient systems and ensuring that market feedback is integrated into product development.

Candidates for the Product Manager role for Visa Token Service should possess deep technical knowledge, strong product instincts, and experience in product management, ideally within a tech or financial environment. Proven ability to drive cross-functional collaboration and manage complex projects is also essential.

Ensuring global alignment as a Product Manager for Visa Token Service involves collaborating with regional teams and integrating their feedback into product evolution. Building trust and alignment across various stakeholders without direct authority is crucial for success in this role.

A Product Manager at Visa may encounter challenges related to navigating legal and regulatory constraints, balancing stakeholder priorities, and ensuring that the product development aligns with market demands while maintaining a focus on scalability and resilience.

The work environment for a Product Manager for the Visa Token Service platform is hybrid, fostering collaboration and innovation across teams. The role offers an engaging atmosphere where you'll interact with engineering, clients, and various stakeholders, making your contributions feel impactful.

In prioritizing tasks within a product backlog, I consider factors such as impact, strategic fit, and risk. I collaborate with stakeholders to assess these variables, allowing me to make informed decisions that align with broader business goals.

In my previous role, I led a cross-functional team that required balancing stakeholder inputs from engineering and marketing. Regular meetings helped facilitate open communication, and utilizing project management tools ensured everyone was up-to-date on our objectives and tasks.

I find that defining KPIs such as user adoption rates, transaction volumes, and user satisfaction scores are critical for assessing product success. These metrics provide insights into both performance and areas for improvement.

Incorporating market feedback involves regular communication with clients and stakeholders. Utilizing surveys and client meetings to collect insights allows me to integrate valuable user input into product updates and enhancements.

I work closely with legal and compliance teams to understand the relevant regulations affecting our product. Maintaining ongoing communication helps ensure that all aspects of product development align with legal standards.

I once had to decide between two competing features that both had strong support from different stakeholders. I facilitated a meeting to present data supporting each feature, ultimately guiding the decision based on which would deliver the highest long-term value.

I rely on agile methodologies to manage end-to-end product delivery. By establishing clear milestones, holding regular sprint reviews, and fostering communication among team members, I ensure that projects stay on track and meet deadlines.

When designing a scalable solution, I consider factors like system architecture, technology stack, and potential market growth. Balancing performance and flexibility is key to accommodating future demands while maintaining operational efficiency.

Building trust among cross-functional teams requires transparency, reliable communication, and honoring commitments. I make it a priority to actively listen to team members’ concerns and insights, fostering an environment of collaboration.

I stay updated on industry trends through various means like networking with peers, following relevant publications and blogs, and participating in webinars and industry conferences. This constant learning helps me bring valuable insights to my role.