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Senior Business Development Manager - job 1 of 4

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What a Business Development Leader does at Visa:

Managing Sales Engagement

  • Leveraging a Winning Sales Strategy - Crafting and executing a strategy and value proposition that differentiates Visa products / Value added services and motivates clients to act

  • Targeting Sales Opportunities - Finding new opportunities by understanding client’s business and market trends, and identifying client’s decision makers keen on improving their business results

  • Establishing Customer Value - Establishing practices that deepen partnership to creates regular channel of feedback and monitoring metrics that determine success for client and Visa

  • Qualifying Sales - In seeking sales opportunities, accurately gauging impact on revenue and client interest/ commitment to buy Visa solutions

  • Sales Negotiation - Effectively exploring and proposing solutions resulting in win-win agreements for our client and Visa

  • Advancing Sales Discussions - Engaging with decision makers through clear and concise communication to progress a sale

Business Management Skills

  • Business Acumen - Understanding of Visa’s business model, products and revenue drivers and working cross-functionally in a manner that leads to a positive business outcome for clients and Visa

Leading Relationship Management Activities

  • Building Influential Partnerships - Developing deep internal and external partnerships with critical, influential stakeholders to fulfill client needs and to advance sales opportunities and use consultative selling with traditional and non-traditional stakeholders to focus on deepening client partnership.

  • Driving Successful Customer Engagements - Sharing information and partnering closely with internal teams to deliver on client needs as One Visa team

  • Building Trusting Relationships - Establishing deep partnerships with internal teams and clients which allow for open conversations and transparency

  • Support the Country Manager Sri Lanka & Maldives in driving Business strategies across Clients, Industry bodies and Regulators

 

Key accountabilities and objectives

  • Establish alliance partners (banks, non- banks, technology service providers, fintechs & regulators) and create new business opportunities for growth of Visa business

  • Focus on customer understanding by listening to customers closely and delighting them with our user experience and service. Collect feedback to provide our Development organization with product enhancement information.

  • Demonstrate leadership in setting payments strategy for the client in association with internal Visa’s stakeholders and the client executive team

  • Build and nurture C-level relationships across top accounts to solidify our partnership and commitment to the client while penetrating the account deeper

  • Provide executive project oversight and client communication

 

Why this is important to Visa

Clients being at the center of Visa’s business model, this is a very important role for Visa. The candidate can look forward to an exciting, enriching and learning experience. The role will help the individual develop on strategic thinking, analytical, project management and collaborative skills. In this role, the individual can add significant value to the top line and bottom line of Visa.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• 12+ years of demonstrable experience in Account Management with strong strategic Consultative Selling and Customer Relationship management experience with 5+ years in the Banking & Payments industry
• Strong understanding of Market trends including, Payments Trends and Ecosystem security, Commercial Banking and B2B Sales in Banking, and Payment Innovations
• Sound understanding of Banking and Business P&Ls along with strong Financial Acumen
• Significant experience in engaging and facilitating dialogue with C-level and senior executives and other market leaders
• Success in working in a “fast paced” environment, leveraging using sales tools and formal sales methodologies.
• Ability to work independently and in a strong team environment to deliver on detail as well as strategy with resilience
• Experience in creating differentiated, unique solutions that meet changing client needs
• Bachelor’s Degree required, MBA is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Senior Business Development Manager, Visa

Are you ready to elevate your career as a Senior Business Development Manager at Visa in Colombo, Sri Lanka? Here at Visa, we pride ourselves on being a world leader in payments and technology. You'll be at the forefront of creating exceptional value for our clients, driving business growth by leveraging your strong sales strategies and relationship management skills. Your role will involve finding new opportunities, understanding client needs, and crafting compelling sales propositions that boost business results. You’ll engage with decision-makers, establish influential partnerships, and lead discussions that result in win-win agreements. This isn't just about meeting targets; it's about building a sustainable business relationship with customers. With a strong emphasis on collaboration, you will work alongside internal teams to fulfill client demands and enhance their experience with Visa. The excitement lies in the diverse challenges you will face, which will enrich your strategic thinking and analytical skills while adding significant value to Visa's bottom line. We're looking for someone with over 12 years of account management experience in the Banking & Payments industry who thrives in fast-paced environments and is keen on deploying unique solutions tailored to shifting client needs. If you possess the confidence to engage C-level executives and ensure seamless communication, then we’d love to see you grow with us at Visa. You can look forward to a hybrid work model that balances remote work with the dynamics of in-person collaboration, ensuring you stay engaged wherever you work!

Frequently Asked Questions (FAQs) for Senior Business Development Manager Role at Visa
What are the main responsibilities of a Senior Business Development Manager at Visa?

As a Senior Business Development Manager at Visa, your primary focus will be on managing sales engagements and leveraging successful sales strategies. You will target sales opportunities by understanding market trends and client needs while negotiating effective solutions. Building partnerships and driving successful customer relationships will be crucial, as you will engage with critical stakeholders to fulfill various client needs and advance sales prospects.

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What qualifications are required for the Senior Business Development Manager role at Visa?

To qualify for the Senior Business Development Manager position at Visa, candidates should have over 12 years of experience in account management, with substantial expertise in consultative selling and customer relationship management. A background in the Banking & Payments industry is essential, alongside a solid understanding of market trends and financial acumen. While a Bachelor's Degree is mandatory, an MBA is preferred.

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How does the Senior Business Development Manager contribute to Visa's success?

The Senior Business Development Manager plays a critical role in positioning Visa as a leader in payment solutions by establishing and nurturing customer relationships. By leveraging insights from client feedback, they enhance Visa's user experience and service offerings, directly affecting Visa's top-line and bottom-line performance. This strategic role helps drive new business opportunities and strengthens partnerships.

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What skills are important for a Senior Business Development Manager at Visa?

Key skills for a Senior Business Development Manager at Visa include strong strategic thinking, exceptional communication, and agility in a fast-paced environment. The ability to cultivate deep relationships with clients and internal stakeholders is equally important, as well as a keen understanding of sales methodologies that lead to successful negotiations. Additionally, an analytical mindset and resilience are crucial for adapting to the ever-evolving payment landscape.

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What is the work culture like for a Senior Business Development Manager at Visa?

At Visa, the work culture for a Senior Business Development Manager is dynamic and collaborative. Employees are encouraged to engage with diverse teams and contribute to strategic conversations that influence the company's direction. With a hybrid working model, there is flexibility in work arrangements, allowing for a balance between teamwork and remote work. This culture promotes innovation, inclusivity, and growth.

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Common Interview Questions for Senior Business Development Manager
Can you describe your experience in consultative selling?

When interviewing for the Senior Business Development Manager role at Visa, prepare a solid example of your consultative selling experience. Highlight how you identified client needs and operated as a trusted advisor, leading to tailored solutions that benefited both the client and your organization. Discuss the strategies you implemented that led to long-lasting client relationships.

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How do you approach building partnerships with C-level executives?

In the interview, it's vital to convey your approach to building partnerships with C-level executives. Emphasize your ability to understand their priorities, communicate effectively, and demonstrate value. Give an example of how a strong relationship you've forged led to greater collaboration and success for both parties.

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What strategies do you use to identify new sales opportunities?

When asked about identifying new sales opportunities, share specific strategies you’ve employed, such as market research, analyzing industry trends, and relying on feedback from current clients. Illustrate how these methods helped you uncover potential clients and expand market reach.

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Describe a challenging negotiation you faced and how you handled it.

Prepare to discuss a challenging negotiation scenario where you played a pivotal role. Highlight the techniques you used to reach a favorable outcome, such as finding common ground or addressing concerns proactively. Show how the result benefited both the client and Visa.

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How do you monitor and measure the success of client partnerships?

In responding to how you measure the success of client partnerships, outline the metrics you track, such as client feedback, sales growth, and retention rates. Explain how these insights help you refine strategies and enhance client satisfaction over time.

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What experience do you have in managing diverse teams?

Discuss your experience in managing diverse teams by emphasizing how you foster collaboration and inclusivity. Explain how you adapt your management style to meet the unique needs of each team member, which ultimately drives better performance.

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Can you provide an example of a time when you used market insight to inform decision-making?

When answering this question, reference a specific example where market insights influenced your strategic choices. Demonstrate how gathering and analyzing data has led to actionable insights that improved business outcomes at Visa or a previous organization.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, prioritization is key. Explain your process for assessing tasks based on urgency and impact, using tools like task management systems. Illustrate how this approach helped you stay organized and meet deadlines effectively.

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What role does feedback play in your approach to client relationships?

Emphasize the importance of feedback in nurturing client relationships. Share how you actively solicit feedback, analyze it, and use it to enhance the client experience and adapt services to meet their evolving needs.

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How do you stay informed about industry trends?

When discussing how you stay informed about industry trends, mention resources you utilize such as industry reports, networking events, and online courses. Indicate how this knowledge equips you to provide clients with relevant solutions that align with the latest market shifts.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 12, 2025

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