Field Brand Ambassador - Roseville, MN

In the role of a Field Brand Ambassador at Mad City Windows and Baths, your primary responsibilities include generating new business by building rapport with potential customers, scheduling free in-home estimates with homeowners, and partnering with our Sales teams to grow our customer base. It's all about holding engaging conversations and leveraging your persuasive skills to create exciting opportunities for our brand!

To succeed as a Field Brand Ambassador at Mad City Windows and Baths, you should be an outgoing individual who thrives on human interaction. A background in customer service is essential, and you should be self-motivated, disciplined, and eager to develop your career. Proficiency with technology and weekend availability are necessary qualifications for this exciting role.

Mad City Windows and Baths is committed to promoting from within, and as a Field Brand Ambassador, you’ll have direct paths to advance into management roles or additional sales positions. With our WINNING mentality and robust training programs, the sky's the limit in terms of your career progression among one of the fastest-growing companies in home remodeling!

Field Brand Ambassadors at Mad City Windows and Baths enjoy a competitive base pay, along with the potential for uncapped commission and bonuses. Total compensation ranges from $70,000 to $133,000+ per year, allowing for significant earning potential as you excel in your role, plus a $500 sign-on bonus to kickstart your journey!

As a Field Brand Ambassador at Mad City Windows and Baths, you’ll enjoy a comprehensive benefits package that includes medical, dental, life, and disability insurance, as well as PTO, paid parental leave, and a 401(k) retirement program with matching contributions. Our company culture also prioritizes team-building events, wellness rewards, and ongoing personal and professional development!

Building rapport starts with genuine engagement. Focus on active listening, ask open-ended questions to understand their needs and interests, and share relatable experiences that demonstrate your credibility. Remember, people are more likely to do business with someone they trust and feel comfortable with.

Share a specific story where you set a measurable goal, devised a plan, and gradually took steps to achieve it. Highlight the techniques you used for self-motivation, such as tracking your progress, celebrating small victories, or seeking feedback from peers. This shows your proactive nature and career orientation.

In a sales role, managing time is crucial. Discuss methods such as prioritizing tasks, using a planner or digital tools to schedule appointments, and breaking down larger goals into actionable steps. Emphasize your ability to stay organized and focused on high-impact activities that drive results.

Handling objections effectively requires empathy and problem-solving skills. Address the customer's concerns by actively listening, acknowledging their feelings, and asking clarifying questions to understand their hesitation. Then, use your knowledge and experience to provide solutions or alternative perspectives that alleviate their concerns.

Express your enthusiasm about Mad City and how its values align with your personal goals. Mention the company's growth trajectory, commitment to team members, and opportunities for advancement. Highlight your passion for building relationships and your desire to contribute to a leading home remodeling company.

Successful Field Brand Ambassadors are usually persuasive communicators with an outgoing personality. They should possess strong customer service skills, a competitive spirit, and the ability to adapt to different customer personalities. Additionally, self-motivation and a career-oriented mindset are vital attributes that drive success.

Provide a compelling story that illustrates your negotiation skills. Discuss the situation, your approach to understanding the customer's objections, and the tactics you used to alleviate their concerns, ultimately leading to a sale. Share this experience to showcase your tenacity and problem-solving abilities.

In today's digital landscape, leveraging technology is crucial. Discuss tools like customer relationship management (CRM) software for tracking leads, social media for outreach, or applications for scheduling. Your proficiency with technology will help streamline processes and enhance customer interactions, driving results.

Talk about intrinsic and extrinsic motivators, like personal drive, the joy of helping customers find solutions, competitive compensation, and recognition. Share specifics about how you've set goals in past roles and have been inspired to exceed them, showing that you're results-oriented and passionate about sales.

Highlight your commitment to continuous learning. Mention following industry publications, participating in webinars, engaging in professional networks, or seeking feedback from colleagues. Staying informed allows you to effectively engage customers and position yourself as a knowledgeable ambassador in the field.