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Senior Director, Global Head of Design - job 2 of 22

We’re looking for a Visionary Global Head of Design to join our Global Brand Creative Studio and lead us in our continued mission to build the iconic brand of VISA.

The ideal candidate will be a strategic design leader with a proven track record of leading highly successful, award winning, global design teams - either within advertising agencies or at brand-side internal creative studios. A strong portfolio of work is a must.

You must have a passion and a background in visual design systems that can work globally across every single touchpoint no matter how big or small. Your experience needs to show that you have done the job of spearheading and leading a global visual brand refresh as well as implementing this visual system across multiple touchpoints, languages and countries.

In addition to being a systems thinker, you must have a passion and a portfolio to prove how design can be used to influence culture and be a part of cultural conversation. Fresh unique, conceptual thinking in this space is a must. You must be strategic in your thinking and have an ability to articulate and execute global design strategy. You must be ahead of all trends including AI and ensure that the brands that you have touched are current, innovative and always looking forward.

A building mentality is a must - you must have the ability to build, hire and mentor a talented team that consistently produces innovative and cohesive creative design solutions across the full spectrum of the media mix. You need to be able to thrive in a global environment, and must be comfortable guiding internal design teams, agencies and production partners, but also willing to roll up your sleeves to do the work, when necessary, as a designer yourself.

You must have the experience in motion, social, content, and art direction. You should be comfortable leading a photoshoot, as much as guiding an animated short. You should have a deep knowledge of how best to implement design in the social space, in film, and in experiential.

Effortless collaboration is a must - as this role will work closely with regions across the world to ensure best in class creative is implemented. You must have a genuine appetite for building - for building and motivating people, for building a culture that fosters creativity, for building teams, and for building new capabilities. You will be responsible to lead a team of designers and work closely with all agency partners and report into the VP Global Brand Creative.

Does this sound like you?

Essential Functions

Build a Center of Design Excellence

  • Be a part of the Creative Studio leadership team who will support in strategically shaping and building upon the vision and operating model for the Global Creative Studio.
  • Be a doer by leading by example rolling up your sleeves to do the work when necessary and inspiring others with clear guidance in the craft. You need to have the skillsets in multiple programs to design, concept and implement best in class creative work that pushes us forward.
  • Being a thought leader on trends, products and applications to support our team to move forward.   
  • Build and maintain key relationships with senior Marketing executives by demonstrating a deep understanding of the global design needs and a commitment to driving a cohesive brand across all touchpoints.
  • Ensure the Global Creative Studio is delivering best-in-class capabilities and partnership across all regions instilling a culture of collaboration
  • Consistently deliver crafted creative design solutions for the VISA brand ecosystem on a global scale.
  • Consistently innovating and staying ahead of design tools, trends and capabilities to ensure VISA is always a future forward brand.
  • Influence and inspire teams across the globe with beautifully crafted and strategic creative design
  • Guide photoshoots for the brand - being on set and art directing - guiding teams of photographers to capture the assets and ensuring a very high level of craft in everything.

Build relationships

  • Help lead, inspire and manage both internal and external agency partners in creative design, execution and production
  • Ensure external agencies become an extension of the team – radical collaboration is a must with a deep trust, and mutual respect between all partners to get the work done.              
  • Provide thought partnership to business partners both regional and global and regularly make recommendations on directions to improve area under scope

Build upon a culture that fosters remarkable creativity

  • Contribute to an environment that fosters remarkable creativity by providing inspiration, thought leadership, and mentorship for the creative studio.
  • Maintain a culture where people love to work (and want to come and work), feel they can flourish, and are proud of what they contribute
  • Support the development of remarkable ideas - across a variety of marketing touchpoints - that resonate with our audiences, earn an outsized share of cultural conversation, and create competitive advantage.
  • Influence and achieve consensus on direction, priority, and decision making of area under scope
  • Ensure quality output in all creative output. 

This is a hybrid position based in either our Los Angeles, CA or San Francisco, CA offices. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$155000 / YEARLY (est.)
min
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$130000K
$180000K

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What You Should Know About Senior Director, Global Head of Design, Visa

Are you ready to take your design leadership skills to the next level? Visa is on the lookout for a Senior Director, Global Head of Design to join our Global Brand Creative Studio in San Francisco. This is your chance to be part of a team dedicated to building the iconic brand of Visa. We’re searching for a strategic design leader who comes with a proven track record of spearheading award-winning global design teams. If you thrive on creating visual design systems that resonate across various cultures and touchpoints, this job is perfect for you. Your passion for design and deep understanding of how it influences culture will be invaluable as you lead team members in conceptual development and execution of innovative design solutions. You should be comfortable mentoring talented designers and guiding creative projects that push the envelope. Collaborating with internal teams, agencies, and production partners will be key to your role, as will your willingness to dive into the design process when needed. We seek someone who is not only a systems thinker but also a cultural thinker, able to work on everything from motion graphics to social media content. At Visa, we value those who are forward-thinking and ready to influence the future of design—this is an opportunity to do just that. So, are you ready to roll up your sleeves, inspire your team, and take Global Brand Creative to new heights with Visa? Let’s make it happen together!

Frequently Asked Questions (FAQs) for Senior Director, Global Head of Design Role at Visa
What are the primary responsibilities of the Senior Director, Global Head of Design at Visa?

The Senior Director, Global Head of Design at Visa is responsible for leading the Global Brand Creative Studio, overseeing award-winning global design teams, and ensuring the brand's design strategies are effectively implemented across various media. This role includes mentoring creatives, managing relationships with agency partners, leading projects from conception to execution, and fostering a culture of creativity and collaboration.

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What qualifications are required for the Senior Director, Global Head of Design position at Visa?

To qualify for the Senior Director, Global Head of Design position at Visa, candidates should have extensive experience in leading global design teams, a strong portfolio exhibiting visual design systems, and a background in strategic design thinking. Proven ability to innovate and influence culture through design, as well as experience in managing diverse projects across multiple touchpoints, are also essential.

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What type of company culture can a Senior Director, Global Head of Design at Visa expect?

At Visa, the culture is one that promotes creativity and collaboration. The Senior Director, Global Head of Design will contribute to an environment where team members feel passionate about their contributions and motivated to flourish creatively. The role emphasizes building a culture that inspires innovation and encourages open communication across regions.

Join Rise to see the full answer
How does the Senior Director, Global Head of Design role collaborate with other teams at Visa?

The Senior Director, Global Head of Design at Visa works closely with internal design teams, external agencies, and production partners. This role requires effective communication and collaboration, leading to the creation of cohesive creative design solutions while building relationships based on trust and mutual respect.

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What makes someone an ideal candidate for the Senior Director, Global Head of Design position at Visa?

An ideal candidate for the Senior Director, Global Head of Design at Visa should possess a deep passion for design, demonstrated leadership skills, and the ability to effectively articulate and execute design strategies. They should be ahead of design trends and technologies, like AI, and show a genuine enthusiasm for fostering team creativity and development.

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Common Interview Questions for Senior Director, Global Head of Design
How would you describe your design leadership style as a Senior Director, Global Head of Design?

In describing your design leadership style, focus on collaboration, mentorship, and innovation. Explain how you believe in inspiring your team while also remaining hands-on. Mention your strategy for fostering an environment conducive to creativity and how you motivate teams to push boundaries in their design work.

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Can you share an example of a successful global design refresh you have led?

When discussing a successful global design refresh, provide a specific example that highlights your strategic thinking and execution skills. Talk about the goals, the challenges faced, the methodologies you employed, and the impact on brand perception or market success. Be sure to quantify results where possible.

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How do you stay current with design trends and technologies?

Explain your approach to staying ahead of design trends. Discuss subscribing to design publications, attending industry conferences, networking with other creatives, and utilizing social media platforms to follow leaders in the field. Stress the importance of continuous learning and adapting to changes in design technology.

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What strategies do you use to build and maintain creative teams?

Share your strategies for building and maintaining creative teams, focusing on hiring for diverse talent, creating an inclusive environment, and fostering collaboration. Discuss the significance of regular feedback and how you encourage professional development among your team members.

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How would you approach a project that requires cross-functional collaboration?

For cross-functional collaboration, emphasize your communication skills and ability to create synergy. Detail your methods for aligning with different teams, understanding their needs, and ensuring a smooth workflow that enhances creativity while adhering to project goals and timelines.

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What role does cultural influence play in your design process?

Discuss how cultural influence is integral to your design process. Share your views on creating designs that resonate with diverse audiences and reflect local cultures, while still maintaining brand integrity. Provide examples of how you have successfully integrated cultural elements into your work.

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How do you handle critiques of your design work?

When discussing handling critiques, express your openness to feedback as a learning opportunity. Talk about how you actively seek constructive criticism and how you incorporate it into your work. Mention specific instances where feedback led to improved outcomes.

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Can you describe your experience with managing external design agencies?

Share your experience in managing external design agencies, focusing on how you establish rapport, set clear expectations, and ensure accountability. Highlight your ability to collaborate effectively and draw on agency expertise while guiding them towards the brand's vision.

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What do you believe is the future of design in a global context?

Discuss your perspective on the future of design globally, emphasizing the rise of new technologies, the importance of localization, and evolving consumer expectations. Share your vision for how design can adapt and thrive in a rapidly changing world.

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Why do you want to work for Visa as a Senior Director, Global Head of Design?

When answering why you want to work at Visa, align your passion for design with Visa's commitment to innovation and global impact. Talk about your admiration for the brand's heritage and your eagerness to contribute to its evolution and enhance its global presence through strategic design leadership.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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