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Senior Technical Program Manager (Hybrid/Onsite) - job 6 of 10

We are looking for a seasoned and strategic Senior Technical Program Manager to join our Payment Products Development PMO, with a focus on Client Services. Our team is made up of prominent leaders who manage intricate, customer-facing, and enterprise-level software programs and projects.

 

Essential Functions:

  • Oversee the program and project management for one or more complex, high-profile technology initiatives, utilizing an agile framework.
  • Collaborate with business and technology experts to define scope, create resource, hardware, and software estimates, develop budgets and delivery plans, and produce funding approval documentation.
  • Facilitate technical discussions with multiple teams, communicate complex issues, and collaborate with technical and business stakeholders to achieve the program and project objectives and success criteria.
  • Partner with various stakeholders to conduct quarterly planning, conduct reviews, remove impediments, and manage change controls.
  • Manage project financials, including alignment to budget, forecast, and actuals.
  • Escalate and manage delivery impediments, risks, issues, and changes that could impact project delivery.
  • Ensure projects comply with the organization's Agile Methodology, compliance and controls, and maintain quality project artifacts.
  • Establish a baseline communication plan and deliver timely communications tailored to appropriate audiences.
  • Achieve project goals by collaborating with stakeholders at all management levels across the organization, including architects, strategists, technical IT subject matter experts, business partners, vendors, and senior management.
  • Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders.
  • Foster teamwork and promote a culture of openness and flexibility.
  • Exhibit a passion for continuous improvement opportunities and promote positive change within the organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Technical Program Manager (Hybrid/Onsite), Visa

Join our dynamic team at [Company Name] as a Senior Technical Program Manager in Austin, and lead the charge on complex, high-profile technology initiatives within our Payment Products Development PMO! We're on the lookout for an experienced strategist who's not only passionate about program management but also keen on driving customer-facing software projects to success. In this role, you'll have the exciting opportunity to collaborate with talented business and technology experts, navigating the intricacies of scope definition, resource estimation, budget development, and delivery plans. You’ll facilitate those all-important technical discussions across multiple teams, ensuring that everyone is aligned and that we meet our project objectives. Your knack for managing relationships with stakeholders at all levels will be crucial in conducting quarterly planning, handling reviews, and addressing any delivery impediments or risks. Plus, with your expertise in Agile Methodology, you'll ensure that our projects run smoothly while complying with all necessary controls. This hybrid position allows for flexibility, but you can expect a supportive environment focused on continuous improvement and open communication. If you’re ready to foster a teamwork culture and help us drive positive change, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Senior Technical Program Manager (Hybrid/Onsite) Role at Visa
What are the primary responsibilities of a Senior Technical Program Manager at [Company Name]?

As a Senior Technical Program Manager at [Company Name], your primary responsibilities include overseeing complex technology initiatives, collaborating with various stakeholders to define project scope and budget, facilitating technical discussions, and managing project financials. You'll also ensure compliance with Agile methodologies and maintain quality project artifacts while fostering teamwork and promoting a culture of continuous improvement.

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What qualifications are necessary for a Senior Technical Program Manager at [Company Name]?

To excel as a Senior Technical Program Manager at [Company Name], candidates typically need extensive experience in program management, a strong background in agile methodologies, and excellent communication skills. A proven ability to manage relationships with stakeholders at all levels and experience in overseeing complex software projects are also crucial for success in this role.

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What is the hybrid working model for the Senior Technical Program Manager position at [Company Name]?

The Senior Technical Program Manager position at [Company Name] follows a hybrid working model, which means you'll have the flexibility to work both remotely and onsite. The specific expectations regarding days in the office will be confirmed by your hiring manager, allowing you to maintain a healthy work-life balance while being engaged with your team.

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How does a Senior Technical Program Manager at [Company Name] facilitate communication across teams?

A Senior Technical Program Manager at [Company Name] facilitates communication by establishing a baseline communication plan tailored to different audiences. This includes providing timely updates, facilitating discussions to address complex issues, and ensuring that everyone involved is aligned with the project goals. Your ability to foster open dialogue and collaboration is key to achieving project success.

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What opportunities for professional development exist for a Senior Technical Program Manager at [Company Name]?

At [Company Name], we are committed to continuous improvement and professional development. As a Senior Technical Program Manager, you'll have access to training programs, mentorship opportunities, and the chance to work on diverse projects that will broaden your skills and enhance your expertise in program management and technology initiatives.

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Common Interview Questions for Senior Technical Program Manager (Hybrid/Onsite)
Can you describe your experience with Agile methodologies in your previous projects?

In response, highlight your specific experience with Agile methodologies, such as Scrum or Kanban. Discuss how you implemented Agile practices in past projects, focusing on the benefits it brought to the team's efficiency and outcomes. Providing examples of how you've facilitated sprint planning or retrospectives will also demonstrate your hands-on experience.

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How do you manage stakeholder expectations in a technical program?

To answer effectively, explain your approach to stakeholder management, including how you communicate project progress, gather requirements, and address concerns. Use specific examples where you navigated stakeholder expectations, ensuring transparency and aligning their needs with project goals.

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What strategies do you use to handle project risks and delays?

Detail your strategies for mitigating risks and delays, emphasizing proactive planning and risk assessment. Discuss how you identify potential risks early on and your methods for addressing them, including resource allocation, adjustment of timelines, and open communication with stakeholders to manage their expectations.

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Give an example of a complex project you've managed. What challenges did you face?

When responding, select a specific complex project relevant to your experience. Describe the project scope, your role, key challenges faced, and the strategies you employed to overcome these obstacles. This showcases your problem-solving skills and your ability to lead a team effectively.

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How do you ensure quality in project deliverables?

Explain your quality assurance practices, such as setting clear quality standards, conducting regular reviews, and obtaining feedback from stakeholders. Discuss your focus on continuous improvement, including lessons learned from past projects that contributed to higher quality deliverables.

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Describe your approach to managing project finances.

Highlight your experience in budgeting, forecasting, and monitoring project financials. Detail your methods for ensuring projects stay within budget and how you communicate any financial variances to stakeholders, demonstrating your financial acumen.

Join Rise to see the full answer
How do you foster a culture of teamwork within your project teams?

Discuss the specific practices you implement to promote collaboration, such as regular team check-ins, fostering open communication, and encouraging feedback. Share examples of how fostering a positive team culture led to increased productivity and stronger relationships among team members.

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What tools do you use for project management and why?

Provide a list of project management tools you have experience with, explaining why you choose them based on project needs. Discuss features of these tools that enhance project tracking, communication, and collaboration among team members.

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Can you share a time when you had to negotiate with a difficult stakeholder?

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you successfully navigated a negotiation with a challenging stakeholder. Emphasize your conflict management skills and how you achieved a mutually acceptable outcome.

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What is your approach to continuous improvement in program management?

Share your philosophy regarding continuous improvement, emphasizing the importance of feedback, retrospective analysis, and staying updated on industry best practices. Discuss any tools or methods you employ to identify and implement improvements within your projects.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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