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Sr. Site Reliability Engineer - job 0 of 50

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to

  • Provide 24/7 support to critical application pipelines running in Big Data Technology Stack.
  • Develop required Audits and alerts to detect problems from real time dataflow.
  • Develop Superset Graphs for data visualization as per user requirements.
  • Enhance the existing application based on the User requirement.
  • Identify improvement opportunities, and build Automation as well as engage in performance tuning.
  • Analyze code, understand business rules, and trace data, while following the process flow to investigate data-related issues.
  • Work closely with all stakeholders jointly on key deliverables ensuring production scalability and stability.
  • Work on various automation processes for monitoring Dataflow.
  • Position reports to the Employer’s Austin, Texas office and may allow for partial telecommuting.

Qualifications

Basic Qualifications:

  • Bachelor's degree in Computer Science, Computer Information Systems, or related field, followed by 5 years of progressive, post-baccalaureate experience in the job offered or in a site reliability engineer or software engineer-related occupation.
  • Alternatively, Master’s degree in Computer Science, Computer Information Systems, or related field, and 2 years of experience in the job offered or in a site reliability engineer or software engineer-related occupation.
  • Java or J2EE.
  • Python.
  • Hadoop.
  • Kafka.
  • Big Data Security Features (Kerberos & TLS/SSL).
  • CI/CD pipeline to deploy code changes.
  • Linux or Unix OS Services.
  • Shell scripting.

Additional Information

Worksite: Austin, TX

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements: This position does not require travel.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $134,285.00 USD to $164,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$149192.5 / YEARLY (est.)
min
max
$134285K
$164100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Site Reliability Engineer, Visa

At Visa, we’re on a mission to lead the world in payments and technology, connecting consumers and businesses across 200 countries and territories. We're inviting talented individuals to join our team as a Sr. Site Reliability Engineer in the vibrant city of Austin, TX. In this role, you’ll play a vital part in ensuring the stability and reliability of our critical application pipelines that run on an advanced Big Data Technology Stack. Your day-to-day tasks will include providing round-the-clock support, developing audits and alerts for real-time data flow, and crafting Superset Graphs for tailored data visualization. Collaboration is key; you’ll work closely with various stakeholders to enhance existing applications and identify automation opportunities to optimize performance. If you’re well-versed in Java, Python, and have experience with Hadoop and Kafka, plus a background in CI/CD pipelines and Linux/Unix OS services, we’d love to see you thrive in our inclusive and innovative environment. At Visa, you’ll experience a supportive workplace where we prioritize both professional growth and personal well-being with a comprehensive benefits package. Join us and be part of a purpose-driven organization that’s truly making an impact worldwide!

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa
What are the key responsibilities of a Sr. Site Reliability Engineer at Visa?

As a Sr. Site Reliability Engineer at Visa, your primary responsibilities include providing 24/7 support for critical application pipelines, developing audits and alerts for real-time data flow, and enhancing applications based on user requirements. You'll also identify improvement opportunities and engage in automation processes to ensure production scalability and stability.

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What qualifications do I need to apply for the Sr. Site Reliability Engineer position at Visa?

To apply for the Sr. Site Reliability Engineer position at Visa, you should have a Bachelor's degree in Computer Science or a related field, along with five years of progressive experience. Alternatively, a Master's degree with two years of experience is also acceptable. Proficiency in Java or J2EE, Python, and Big Data technologies like Hadoop and Kafka is essential.

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Is remote work available for the Sr. Site Reliability Engineer role at Visa?

Yes, the Sr. Site Reliability Engineer position at Visa allows for hybrid work. Employees are expected to work from the office 2-3 set days a week, depending on business needs, while also having the flexibility to work remotely.

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What can I expect from the work environment as a Sr. Site Reliability Engineer at Visa?

You can expect a dynamic and collaborative work environment at Visa as a Sr. Site Reliability Engineer. The role involves collaborating with various stakeholders, ensuring production stability, and actively participating in the company culture centered around innovation and support.

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What skills are essential for success as a Sr. Site Reliability Engineer at Visa?

Essential skills for success as a Sr. Site Reliability Engineer at Visa include proficiency in programming languages like Java and Python, experience with Big Data tools such as Hadoop and Kafka, and ability to work with CI/CD pipelines. Strong analytical skills and a good understanding of system reliability are crucial.

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Common Interview Questions for Sr. Site Reliability Engineer
What experience do you have with CI/CD pipelines in your previous roles?

When discussing your experience with CI/CD pipelines, focus on specific tools you've used, your role in developing or optimizing these pipelines, and how they contributed to project success. Highlight measurable outcomes and any challenges you overcame.

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Can you explain the process you follow to ensure application reliability?

To answer this question, outline a systematic approach you use, such as monitoring, alerting, and root-cause analysis. Use examples to illustrate how you've implemented these processes in past projects to maintain system uptime and user satisfaction.

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Describe a challenging data-related issue you faced as a Site Reliability Engineer and how you resolved it.

Share a specific incident, detailing the problem, your troubleshooting process, and the final solution. Emphasize your analytical skills, collaboration with stakeholders, and the impact of the resolution on system reliability.

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How do you approach performance tuning in a big data environment?

Discuss the various methods you employ for performance tuning, such as optimizing queries, adjusting configurations, or improving data flow processes. Provide examples of successful performance improvements you've achieved.

Join Rise to see the full answer
What strategies do you use for data visualization, especially with tools like Superset?

In your response, mention how you gather user requirements and translate them into effective visualizations. Discuss specific features of Superset you find useful and any projects where your visualizations led to valuable insights.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced, 24/7 support environment?

Explain your prioritization techniques, such as assessing impact and urgency. Provide examples of how you’ve balanced multiple tasks and maintained service levels while ensuring critical problems were addressed swiftly.

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What programming languages are you most proficient in, and how have you utilized them in site reliability?

Discuss your proficiency in programming languages like Java and Python, providing examples of projects where you've used them to create automation scripts, implement monitoring solutions, or contribute to service development.

Join Rise to see the full answer
Can you discuss your experience with Big Data Security features like Kerberos?

Talk about your familiarity with Big Data Security features, specifically Kerberos and TLS/SSL. Describe instances where you've implemented these security protocols to ensure data integrity and protection in your projects.

Join Rise to see the full answer
How do you ensure effective communication when working with cross-functional teams?

Share your communication strategies, such as regular check-ins, using collaboration tools, and ensuring transparency in your engineering processes. Illustrate with examples of successful cross-team collaborations you've experienced.

Join Rise to see the full answer
Why do you want to work for Visa as a Sr. Site Reliability Engineer?

Express your enthusiasm for Visa’s innovative culture, commitment to technology, and impact on global payments. Highlight your desire to contribute to these efforts positively, and align your skills and experiences with Visa’s mission.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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