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Sr. Site Reliability Engineer - job 24 of 50

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Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction we are in 200+ countries.

Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.

We seek an experienced IT professional to join us as a Senior Site Reliability Engineer, working in the Product Reliability Engineering function who will:

Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services – including debit, prepaid and risk lines of business.
Perform ongoing-Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments.
Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1-L2 peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products.
Participate in on-call roster to support business including off-hours.
Self-motivated, and have excellent interpersonal and communication skills.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$125000 / YEARLY (est.)

min

max

$100000K

$150000K

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What You Should Know About Sr. Site Reliability Engineer, Visa

As a Senior Site Reliability Engineer at our dynamic company based in Ashburn, you will take center stage in ensuring that our systems and applications boast an exceptionally high availability and performance level. Our business is crucial, affecting transactions in over 200 countries, and it's your responsibility to uphold the reliability of these operations. Imagine being part of a team where thousands of transactions occur simultaneously every second, and your innovations help make that a reality. You will tackle the challenge of millions of cybersecurity threats daily, working to build a reliable environment that ensures the security of over a trillion dollars in transactions. Your day-to-day will include performing site reliability engineering functions like maintenance and incident resolution for various applications. You will proactively analyze applications, collaborate with product development teams, and implement automation to streamline processes. Moreover, you will participate in troubleshooting and help design observability solutions that can detect anomalies effectively. This hybrid role allows for a flexible work environment while still connecting with an exceptional team dedicated to optimizing application reliability through GenAI and machine learning trends. If you're a self-motivated person with excellent communication skills and a passion for driving impactful solutions, we would love to have you join us!

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa

What are the main responsibilities of a Senior Site Reliability Engineer at our company?

As a Senior Site Reliability Engineer, your key responsibilities will include performing day-to-day engineering functions, analyzing applications for potential issues, collaborating with product development and engineering teams, automating routine tasks, and actively participating in troubleshooting and incident resolution efforts to ensure system reliability and performance.