Sr. Site Reliability Engineer - job 0 of 50

As a Senior Site Reliability Engineer at VISA, your key responsibilities include collaborating with various business units to identify critical functions, developing a robust Disaster Recovery program, ensuring data security measures are in place, leading DR testing activities, and integrating complex systems using middleware technologies. You will also document vital DR plans and standards, continually validating and maintaining recovery strategies to ensure operational continuity.

To be considered for the Senior Site Reliability Engineer role at VISA, candidates typically need extensive experience in IT operations, cloud services, and disaster recovery. Familiarity with databases like MySQL, Oracle, and PostgreSQL is essential, alongside a solid understanding of networking technologies, storage systems, and middleware platforms. Strong analytical and documentation skills are also crucial for success in this position.

Essential skills for a Senior Site Reliability Engineer at VISA include proficiency in disaster recovery planning, expertise in cloud-hosted services, understanding of network configurations, and experience with databases such as MongoDB and PostgreSQL. Additionally, familiarity with middleware technologies and the ability to lead cross-functional teams are important to ensure effective execution of the disaster recovery programs.

The Senior Site Reliability Engineer plays a critical role in ensuring VISA's readiness to handle disaster recovery situations by developing and testing comprehensive recovery plans. This involves setting recovery objectives, conducting annual testing, and maintaining documentation that supports the resiliency of the technology architecture, all aimed at safeguarding the company’s information assets.

The Senior Site Reliability Engineer position at VISA is a hybrid role, meaning you'll have the flexibility to split your time between remote work and being in the office. The specifics regarding the number of in-office days will be confirmed by your Hiring Manager.

In responding to network-related issues during disaster recovery, it's essential to first analyze the network configuration and identify the root cause. I would leverage my experience with VPNs and firewalls to troubleshoot effectively, ensuring that communication pathways are restored swiftly while documenting the process for future reference.

RTO (Recovery Time Objective) is the targeted duration to restore service after a disaster, while RPO (Recovery Point Objective) indicates the maximum acceptable time frame in which data might be lost. Understanding and defining these metrics is crucial as they guide the disaster recovery strategy and ensure business continuity.

I have extensive experience implementing and managing disaster recovery processes using cloud-hosted services. This includes utilizing cloud storage for backups, configuring failover systems, and leveraging unique cloud capabilities to enhance overall recovery strategies and uptime.

In my previous role, I was responsible for conducting annual disaster recovery tests. This involved planning the test scenarios, coordinating with various teams, and evaluating the results to identify areas for improvement. The insights gained were used to refine our disaster recovery plans and ensure that recovery strategies aligned with business objectives.

I prioritize tasks based on criticality and impact—assessing which systems are essential for business continuity and addressing those first. I maintain open communication with stakeholders to ensure that efforts align with organizational needs, which helps streamline recovery operations.

In a previous position, we faced a significant database outage. I led the recovery process by activating our predefined RPO and RTO strategies, coordinating with teams to ensure data backups were restored effectively and quickly, ultimately minimizing business impact and downtime.

I often utilize tools such as AWS Backup, Azure Site Recovery, and various documentation platforms to plan and manage disaster recovery processes. These tools help streamline workflows, ensure comprehensive backups, and facilitate efficient recovery procedures.

To ensure compliance, I regularly review current industry standards relevant to disaster recovery and align our procedures accordingly. This involves maintaining thorough documentation, conducting periodic audits, and keeping up with any regulatory changes that might affect our recovery processes.

Communication is vital in disaster recovery. It ensures all team members are informed about recovery actions, timelines, and objectives. I prioritize regular updates to stakeholders during a disaster recovery event to maintain clarity and coordinate effectively across teams.

I evaluate the effectiveness of our disaster recovery plan through rigorous testing and analysis of our response during drills. Gathering feedback from team members and reviewing the actual performance compared to established RTO and RPO metrics helps me identify strengths and areas for improvement.