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Senior SEO Account Director

We’re looking for an experienced SEO specialist to join our talented SEO team at Visualsoft as a Senior SEO Account Director. This role is ideal for someone with a strong background in SEO strategy and delivery, who thrives on working with clients to drive success. If you're within commutable distance of one of our offices in Stockton, Manchester, or Newcastle, we’d love to hear from you!

As a Senior SEO Account Director, you will be responsible for delivering the execution of SEO strategy services across our client portfolio. Reporting to the Head of SEO, you'll be responsible for the implementation of the Visualsoft SEO strategy across a portfolio of our highest value clients, providing strategic insight and delivering growth in organic search. You’ll lead a team of account directors within our SEO strategy squad, providing coaching & mentoring, leading on frameworks & strategy implementation, and be responsible for the quality of delivery across your direct reports and their clients. 

You'll support our Head of SEO in advancing our SEO service offerings with the rollout of AI functionalities, establishing standardised frameworks, and ensuring integration across all search channels as we adapt to the future of Organic Search in the world of ecommerce.

Job Summary & Responsibilities

Here at Visualsoft, our client relationships are key as your objective is to create a platform of growth & trust, driving innovation and efficiency from organic search, and delivering the highest possible quality. You’ll work across our extensive client portfolio, championing our SEO strategy proposition across some of the UK’s biggest Ecommerce brands, working alongside our Head of SEO to deliver our revenue & growth objectives. 

You’ll live and breathe the Visualsoft operational values of Strategy, Focus, Tempo, and Quality:

  • Strategy - Doing what’s best for our clients, showcasing the outputs and outcomes that will drive growth in organic search.
  • Focus - Avoiding any distractions and focusing on the delivery of defined OKR’s for organic growth.
  • Tempo - Fail fast, fail often, iterate. Agility gives us an edge, and our learnings help us move faster.
  • Quality - Delivering on time to the highest standards & expectations of our client portfolio.

Client Delivery

  • Coordinate  the execution of the Visualsoft SEO Strategy across our client portfolio, leading the optimisation of all search products (Google Organic, Local, Shopping, etc.)
  • Support the Head of SEO to shape the department's vision and objectives, embracing AI functionality, and continuing the development of our service
  • Contribute to the development of our search strategy to maintain a competitive advantage in the industry

Frameworks & Development

  • Implement our standardised frameworks for strategic planning, research methodologies, and forecasting models, alongside the Head of SEO
  • Develop and deliver reporting structures that effectively communicate SEO value and performance to our clients
  • Design scalable processes that balance efficiency with customisation for client needs, harnessing the advantages of of AI integration
  • Guide your team on best practice guidelines across all SEO disciplines, developing the skills of your team, and manage their progression through their career at VS.

Service Delivery

  • Working alongside our Technical & Content teams, you help create a market-leading SEO function
  • Identify opportunities to expand services within client portfolios, including opportunities to integrate with complimentary OLM services
  • Measure and demonstrate SEO ROI for your own and your teams client portfolio
  • Contribute to new business development through thought leadership and strategic insights from the SEO team

Essential

  • Extensive, proven experience either agency or client side specialising in SEO
  • Extensive experience of SEO management
  • Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement
  • Experience in building and executing SEO strategies, whether in-house or for clients
  • Working to tight deadlines as a team and as an individual
  • Client-facing experience at a senior level
  • Client meeting experience and proven strategy presentation skills
  • Experience in ecommerce
  • Experience delivering results in collaboration with other digital channels e.g. PPC, CRO, Marketplaces etc.

Desirable

  • Ability to utilise APIs, especially with Google Big Query
  • Advanced GA4 user with experience regarding tracking (common issues & troubleshooting)
  • CRO / UX Experience
  • Google platform competencies like Tag Manager, Data Studio, Local etc.
  • Competitive basic salary with great progression options
  • Unlimited paid holidays - yes that's not a typo!
  • Hybrid working
  • Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
  • Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
  • Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
  • A high-performance MacBook
  • VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone!
  • Free breakfast, fruit, hot and cold drinks and protein shakes
  • Friday afternoon drinks to wind down for the weekend
  • Pension scheme to help you save for the future
  • Cycle to work scheme
  • Discounts across our brands
  • Regular team social events
  • Training & development

So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.

A little formality… by applying you implicitly consent to us processing your personal data for review for this vacancy only.

Talent Hunter Referral Bounty - £250

Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!

___

Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.

We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.

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What You Should Know About Senior SEO Account Director, Visualsoft

Join our dynamic team at Visualsoft as a Senior SEO Account Director, where you’ll play a pivotal role in shaping the success of our clients' online presence. We’re not just looking for someone with SEO experience; we want a passionate leader who can inspire and mentor a team while driving results for some of the UK’s biggest ecommerce brands. You’ll work closely with our Head of SEO to implement strategies that elevate organic search growth and support our client’s business objectives. Your responsibility will include overseeing the execution of tailored SEO strategies across your client portfolio and ensuring high-quality delivery from your team of talented account directors. Here at Visualsoft, we take pride in creating meaningful client relationships built on trust and innovation, and your leadership will be key in championing this ethos. You’ll also have the opportunity to contribute to the rollout of AI functionalities within our SEO service offerings, ensuring we stay ahead in the fast-evolving digital marketing landscape. So, if you're ready to take the next step in your career and thrive in a culture that values strategy, focus, tempo, and quality, we’d love to see how you can make an impact with us!

Frequently Asked Questions (FAQs) for Senior SEO Account Director Role at Visualsoft
What are the primary responsibilities of a Senior SEO Account Director at Visualsoft?

As a Senior SEO Account Director at Visualsoft, your primary responsibilities include leading the implementation of SEO strategies for a diverse portfolio of high-value clients. You will oversee a team of account directors, ensuring they deliver optimal results and adhere to quality standards. Furthermore, you will collaborate closely with the Head of SEO to enrich our SEO services, incorporating advanced technologies like AI while maintaining an agile approach to strategy and execution.

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What qualifications do I need to become a Senior SEO Account Director at Visualsoft?

To become a Senior SEO Account Director at Visualsoft, a strong foundation in SEO, either from an agency or client-side perspective, is essential. Extensive experience in executing SEO strategies, client management, and team leadership will set you apart. Additionally, familiarity with SEO analytics tools and a background in ecommerce will greatly contribute to your success in this role.

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How does Visualsoft approach client relationships for the Senior SEO Account Director role?

Visualsoft places a strong emphasis on cultivating robust client relationships as a Senior SEO Account Director. Your role will involve creating an atmosphere of trust and engagement, allowing you to effectively communicate strategy and results. You will champion our SEO propositions, ensuring that clients not only receive exceptional service but also genuine value from their SEO investments, fostering long-term partnerships.

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What is the work culture like at Visualsoft for a Senior SEO Account Director?

The work culture at Visualsoft is vibrant, collaborative, and supportive for a Senior SEO Account Director. Our values of strategy, focus, tempo, and quality guide our operations, promoting an environment where innovation and efficiency are encouraged. With the flexibility of hybrid working, open communication, and regular team social events, you will feel engaged and valued as part of our family.

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Are there career development opportunities for Senior SEO Account Directors at Visualsoft?

Absolutely! At Visualsoft, we prioritize training and development for our Senior SEO Account Directors. You’ll not only enhance your technical skills in SEO but also develop leadership capabilities through coaching and mentoring. We are committed to your professional growth, providing numerous pathways for advancement within the company while keeping you abreast of industry trends and innovations.

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Common Interview Questions for Senior SEO Account Director
Can you describe your experience leading SEO strategies?

When answering this question, be sure to highlight specific campaigns you have managed, detailing the strategy, execution, and results. Emphasize how your leadership guided your team to perform at their best, aiming for measurable success in organic search traffic and client satisfaction.

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How do you foster collaboration within your SEO team?

Discuss your approach to teamwork, whether through regular brainstorming sessions, encouraging open communication, or implementing collaborative tools. Highlight any specific examples where collaboration led to enhanced outcomes, illustrating the positive impact on client projects.

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What tools do you rely on for SEO analysis and reporting?

Mention the specific SEO tools you are proficient in, such as Google Analytics, SEMrush, or Ahrefs. Describe how you utilize these tools to gather insights, track performance, and present data to clients in a meaningful way, showcasing your expertise in leveraging analytics for effective decision-making.

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How do you measure the success of an SEO campaign?

In your response, outline the KPIs you commonly use to gauge success, such as organic traffic growth, keyword ranking improvements, and conversion rates. Provide examples of how you've measured these outcomes in past roles and adjusted strategies accordingly to ensure continuing growth.

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What strategies do you believe are essential for an ecommerce SEO campaign?

Talk about the importance of keyword research, on-page optimization, and technical SEO for ecommerce brands. Discuss strategies like enhancing site speed, optimizing product descriptions, and ensuring mobile-friendliness, and emphasize how you've successfully implemented these in previous roles.

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How would you handle a dissatisfied client?

Frame your answer around active listening and empathy. Describe how you would address client concerns professionally, seeking to understand their issues and providing practical solutions or adjustments to the strategy. Share a specific instance where you turned a negative situation into a positive outcome.

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What do you think is the future of SEO with the rise of AI technology?

Offer your perspective on how AI is transforming SEO, including automated insights, better user experience, and personalized content strategies. Discuss your own readiness to embrace these changes and contribute innovative approaches in your role at Visualsoft.

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Can you explain your approach to SEO audits?

Detail your step-by-step process for conducting comprehensive SEO audits. Mention how you assess technical components, content quality, and backlink profiles, and how your findings inform your recommendations to optimize client websites for better performance.

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Describe your experience with cross-channel marketing strategies.

Discuss any experiences where you've integrated SEO with other digital marketing channels, like PPC or social media. Provide examples of successful campaigns that utilized this approach, stressing the importance of a holistic strategy for maximizing visibility and engagement across platforms.

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How do you stay updated with the latest SEO trends?

Share your methods for staying informed, such as following industry blogs, attending webinars, and participating in professional networks. Emphasize your commitment to continuous learning and adapting new strategies, which is crucial as an effective SEO leader.

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Visualsoft's aim is to be the very best eCommerce provider, and to help the company achieve that it continuously expands and reinvests in it's greatest asset - it's workforce.

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