Job details

Senior Account Manager - Petcare

Get a free resume review

At Elmwood, we believe that tension is at the heart of every powerful brand. Finely tuned it reveals the real questions, unlocks untapped potential, and builds meaningful and memorable brands.

As we continue to diversify our portfolio, we have an exciting opportunity for an accomplished and forward-thinking Senior Account Manager to join us in our London studio to work with our fantastic portfolio of consumer petcare clients.

We're looking for a confident and organised individual who will be playing a crucial role in strategically leading the day-to-day business relationship with clients, helping them position their brands across multiple touchpoints and the consumer journey - from brand identity and packaging through to motion, activation, and experience.

What you will do;

Strategically lead the day-to-day business relationship with clients and continue to build strong relationships across our client roster
Help clients position their brands across multiple touchpoints and the consumer journey - from brand identity to packaging, through to motion, activation, and experience
Progress account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively
Drive forward the creative for any brief, partnering with the creative teams to set the work up to deliver to the client, and always striving for the best
Deep understanding of the client's business and needs, understanding their product/service, goals, motivations, pressures, and challenges
Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills
Manage client expectations in relation to budgets, timelines, and project objectives

Requirements
What you'll have done;

You have previous experience working in a similar agency environment
You have a wealth of experience working with corporate clients across a global footprint
You have proven confidence to negotiate and communicate with both peers and clients
You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to end of a project
You possess strong financial skills with the ability to deliver on client needs and budget
You have the ability to think about the "big idea" with strong attention to detail and proven execution

Who you are;

You are a natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth
You are a proactive self-starter with a curious nature and have the ability to demonstrate both creativity and intellect about what's next for the brand and your clients
You have fantastic communications skills, both verbal and written
You are organised and able to make quick and smart decisions
You are eager to explore the next new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis
You are a natural problem solver
An Animal lover, this role may involve Puppies, Kittens and all manner of other furry friends

What we offer;

Alongside a market appropriate salary commensurate with the level of this role, you will have access to an outstanding benefits package including:

26 days base holiday plus Christmas closure, inspiration days and oxygen days
5% pension contribution with salary sacrifice
Hybrid working environment with work from home up to 4 days per week and one day in the studio (Thursday)
Flexible working hours (8-10am and 4-6pm) and 3PM finish Fridays
Monthly home working allowance
Annual salary review and bonus scheme
Performance based promotions
Healthcare cashback scheme and life assurance
Enhanced parental benefits
Annual Summer and Christmas party
Up to 4 weeks’ ‘Workcation’ every year

What You Should Know About Senior Account Manager - Petcare, Elmwood Brand Consultancy

At Elmwood, we believe in the power of brands and how they can effectively resonate with consumers. We're on the lookout for a Senior Account Manager in the Petcare sector to join our dynamic London studio. If you’re confident, organized, and have a knack for forging strong client relationships, this could be your moment to shine! In this role, you’ll strategically lead the day-to-day business relationships with our fantastic portfolio of consumer petcare clients. You will help them position their brands across numerous touchpoints while guiding projects from brand identity and packaging to motion and experience. Your keen understanding of client needs and industry dynamics will allow you to drive creative initiatives and provide insightful advice. You will also ensure that the team delivers projects on time and within budget while proactively solving any potential issues. We're looking for an inspiring leader who is not only passionate about pets but can also navigate the complexities of client management with ease and finesse. If you’re ready to explore new opportunities for your clients and dive into innovative branding strategies, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Senior Account Manager - Petcare Role at Elmwood Brand Consultancy

What responsibilities does a Senior Account Manager at Elmwood have?

As a Senior Account Manager at Elmwood, you will strategically lead the daily relationships with clients in the petcare industry. Your responsibilities include guiding the clients' brand positions across multiple touchpoints, addressing project activities, liaising with creative teams, and leveraging your insights to foster successful partnerships. You'll serve as a key figure in ensuring the client’s needs are met and that projects align with their goals.