Director, Investigations - Workplace Investigations

Position Summary...What you'll do...About the Team:Our team is assigned to investigate a broad range of sensitive and complex matters for the company. The team is tasked to conduct and examine issues objectively and leverage investigative techniques and advanced analytics to appropriately report the facts. The team is comprised of a broad group of individuals that collectively work toward supporting the company's mission. Walmart is seeking a Director for Workplace investigations who has a strong knowledge base of overseeing, conducting and/or managing internal associate relations investigations. The Director of Workplace investigations will need to be a motivated team player with a keen ability to effectively manage a team of investigators and managers.What you'll bring...• Strong understanding and experience overseeing, conducting and/or managing internal investigations that can help identify or mitigate risk.• Managed a team of high performing individuals who are responsible for conducting a wide range of internal investigations.• Possesses key leadership skills, adaptable to a dynamic work environment, strong communication and influential abilities, can build strong relationships within the team and cross-functional organizations.• Is passionate to serve and help others grow, a great listener, and adapts well to change.• Experience handling workplace related matters such as discrimination and harassment concerns.What you'll do...• Oversees the standardization of investigative processes and procedures by developing processes for new investigative reports, systems, and operating guidelines; aligning all investigative processes to a global standard to drive consistency and quality; developing governance documents for investigative processes (for example, evidence collection and handling); ensuring compliance with identified standards; and communicating new and updated processes and procedures to investigative teams.• Identifies investigative trends and provides solutions for potential systemic threats, vulnerabilities, and risks to (for example, workplace employment, regulatory & policy) by researching relevant customer, industry, and technical matters and documenting findings; interviewing business owners to determine areas of vulnerability and deliverables; planning and obtaining approval for proactive strategies in Global Investigations; utilizing trend analysis to identify needed resources and applying them as necessary; and collaborating with response teams (for example, ethics, compliance, labor employment and relations) to identify and quantify potential liability and vulnerability• Develops internal and external relationships by identifying business owners and establishing relationships; collaborating with international investigative partners to grow investigative capabilities and alignment; assisting business partners (for example, Human Resources, ethics, labor & legal teams) with requests; meeting with business unit customers to discuss metrics, new projects, and program roll-outs; consulting on potential risks and vulnerabilities of products, services, and processes; and working with internal (for example, Ethics, Compliance, Legal) or external (for example, Department of Labor) teams on investigative development• Oversees global investigations of complex matters with significant impact to the company (for example, alleged internal and external workplace concerns, company reputational harm, labor regulatory practices) by receiving allegations from a variety of channels and assigning cases to investigators; reviewing the investigative strategy that directs investigations; presenting findings to business unit and business partners; identifying vulnerabilities and recommending process refinements; reviewing and editing reports and evidence files for courtroom presentations; testifying to findings and investigative processes; and presenting significant investigative updates to senior leaders.• Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this jobBenefits & PerksBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications• Bachelor's degree in Criminal Justice, Business Administration, Political Science, or related field and 5 years' experience in investigative casework/management, auditing, security, or related field OR 7 years' experience in investigative casework/management, auditing, security, orrelated field.• 3 years of supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Fraud, loss, and corruption investigation and management, Leading or conducting commercial or governmental bribery investigationsCertified Forensic Interviewer (CFI) - Certificate, CFE - Certified Fraud Examiner - Certification, CPP - Certified Protection Professional - Certification, Drug Recognition Expert (DRE) - Certificate, Financial & Insurance - Certified Public Accountant - Certification, Human Resources - Professional HR (PHR) CERTIFICATION - Certification, LPC - Loss Prevention Certified - Certification, Professional Certified Investigator (PCI) - CertificatePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America