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Frontend Coach (Non-Complex) - WM image - Rise Careers
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Frontend Coach (Non-Complex) - WM - job 2 of 5

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executingbusiness processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

4820 S Clark St, Mexico, MO 65265-4111, United States of America
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Average salary estimate

$72500 / YEARLY (est.)
min
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$65000K
$80000K

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What You Should Know About Frontend Coach (Non-Complex) - WM, Walmart

If you're passionate about guiding and developing teams, Walmart is seeking a Frontend Coach (Non-Complex) to join our vibrant team in Mexico, MO. In this role, you'll lead by example, nurturing talent and ensuring our associates are well-equipped to tackle any challenges that arise in the store environment. Your primary focus will be on training and providing feedback to associates, leveraging your expertise to enhance store operations and implement company initiatives. You'll be at the forefront of fostering a customer-first culture, managing community outreach efforts, and ensuring that every customer interaction aligns with our exceptional service standards. Aside from mentoring hourly associates and creating a diverse and inclusive workplace, you'll take charge of financial performance through effective management of profit and loss statements. An essential aspect of your role is to communicate business objectives clearly with your team and drive continuous improvement in our processes. With Walmart, you'll benefit from competitive compensation, including performance-based bonuses and comprehensive healthcare coverage. Plus, our Live Better U education program will support your career growth. If you're ready to embrace this dynamic opportunity and help shape future leaders, we can't wait to welcome you.

Frequently Asked Questions (FAQs) for Frontend Coach (Non-Complex) - WM Role at Walmart
What are the responsibilities of a Frontend Coach (Non-Complex) at Walmart?

As a Frontend Coach (Non-Complex) at Walmart, your primary responsibilities include leading and developing teams by providing training and feedback to associates. You'll actively engage in store operations and enhance customer service standards while managing sales performance through profit and loss evaluations. Additionally, you'll work on community outreach initiatives and create development opportunities for associates, ensuring a diverse and inclusive work environment.

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What qualifications do I need to apply for the Frontend Coach (Non-Complex) position at Walmart?

To apply for the Frontend Coach (Non-Complex) position at Walmart, you'll need at least 2 years of college education, or alternatively, a combination of retail experience and supervisory experience amounting to at least 2 years. Effective leadership skills and a commitment to customer service will also be crucial for this role.

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What skills are essential for a successful Frontend Coach (Non-Complex) at Walmart?

Key skills for a successful Frontend Coach (Non-Complex) at Walmart include strong leadership and mentoring abilities, excellent communication skills, and the capacity to manage and resolve customer issues effectively. Additionally, financial acumen for managing profit and loss statements, along with a flair for community engagement and service improvement initiatives, will set you apart in this position.

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What are the benefits of working as a Frontend Coach (Non-Complex) at Walmart?

Walmart offers a competitive salary for Frontend Coaches (Non-Complex), ranging from $65,000 to $80,000 annually, along with performance-based bonuses. Employees also receive a comprehensive benefits package, including health coverage, retirement plans, paid time off, and unique educational opportunities through the Live Better U program.

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How does Walmart promote diversity and inclusion in the Frontend Coach (Non-Complex) role?

Walmart strongly values diversity and inclusion within its teams, particularly for roles such as Frontend Coach (Non-Complex). In this position, you'll be expected to create an environment where every associate feels supported and empowered. This includes promoting awareness, fostering collaborative relationships, and ensuring that recruitment efforts attract diverse talent.

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Common Interview Questions for Frontend Coach (Non-Complex) - WM
Can you describe your experience in mentoring and developing teams?

In your response, share specific examples of how you’ve successfully guided team members, highlighting any training programs you've introduced or mentorship you've provided. Emphasize your approach to creating a supportive learning environment.

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How do you handle customer complaints in the retail environment?

Discuss your customer service philosophy and any successful strategies you’ve implemented to resolve complaints effectively. Highlight how you prioritize the customer experience while maintaining store policy.

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What strategies do you use to drive financial performance?

Provide insights into how you analyze profit and loss statements and the action plans you've developed to improve sales. Mention any tools or technologies you’ve utilized to track financial performance.

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How do you foster teamwork and collaboration among associates?

Illustrate how you promote a culture of collaboration, perhaps by sharing team-building activities you've led or initiatives aimed at enhancing communication among associates.

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What’s your approach to managing diverse teams?

Here, discuss your understanding of the value of diversity and how you ensure all team members feel included and empowered. Share examples of how diverse perspectives have contributed positively to team performance.

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How would you implement a community outreach program?

Share your vision for community engagement initiatives and any relevant experience you have in establishing or leading outreach projects. Focus on the expected impact on both the community and the store.

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Can you give an example of a time you had to adapt to change quickly?

Relate a story where unforeseen circumstances forced you to adapt, showing your resilience and ability to lead a team through transitions smoothly.

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How do you keep yourself and your team motivated?

Discuss techniques you use to inspire your team, such as recognition programs, skill development opportunities, or a shared vision that aligns with corporate objectives.

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What software or tools are you familiar with that assist in retail management?

Highlight any relevant tools you’ve used, explaining how they contributed to operational efficiency or decision-making processes within a retail context.

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What do you think is the key to exceptional customer service?

Here, share your core beliefs about customer service excellence, drawing from your experience to illustrate how understanding customer needs and proactive problem-solving can lead to lasting relationships.

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April 22, 2025

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