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Position Summary...What you'll do...Principal Product UX Designer - EcommerceAbout the TeamThe Walmart Design team crafts experiences and designs the websites, tools, and mobile solutions for millions of customers and associates. As a part of the Product Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world’s largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you’ve been looking for.As a Principal Product UX Designer on the Ecommerce team, you'll lead design for one or more key parts of the Walmart.com and mobile app shopping experiences and continually iterate on and evolve features and functionality our customers use most. You’ll integrate business needs into design strategy and own activities and deliverables for multiple projects and engagements. You’ll be an indispensable individual contributor, modeling leadership in problem-solving, design craft excellence, coaching others, communicating effectively with team and partners, and delivering very strong work on time.You’ll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.You’ll sweep us off our feet if you have...• A strong visual and interaction design aesthetic that ties brand expressions and systems thinking together.• Mastery of a wide spectrum of design disciplines, with visual design being your strong suit.• A track record of shipping successful products in a fast-paced and ever-changing environment.• A strategic mindset and a system thinking approach to take the complex and make it simple.• Expertise to explore a variety of design ideas and iterate quickly.• Excellent presentation and storytelling skills. You know how to articulate a persuasive vision, share your loosely held strong opinions, and present your design and rationale in a compelling, convincing narrative.• Experience facilitating design sprints, workshops, or research sessions.• Comfort with ambiguity. You embrace constraints and the unknown; you enjoy discovering and defining the problem space.• Ability to motivate, influence and inspire teams and partners. You find joy in leading by doing. You foster and contribute to a good team culture.• A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.• A genuine way to connect with people, you are good at communicating, listening, and sharing, with kindness, humility, and empathy.You’ll make an impact by:• Crafting human centered experiences for millions of Walmart customers and associates.• Leading the end-to-end design process and working closely with business partners, engineers, product managers, and researchers to ship impactful products and services.• Creating user-centered design strategy and solutions that deliver on the user needs and business goals.• Actively soliciting feedback from peers and cross-functional stakeholders through the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work• Rapid prototyping and experimenting in a fast-paced environment.• Efficiently organizing, managing, and adapting to changing priorities.• Creating scalable experiences in partnership with our Design System team.• Championing the Design Thinking philosophy throughout the business.Minimal qualifications:• Degree in HCI, graphic design, visual communication, Digital Design, Information Architecture, or similar and at least 7 years of experience in product design.• A fantastic portfolio.• Excellent written and verbal communication.• Interest, if not experience, in healthcare and e-commerce domains.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $143,000.00-$286,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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What You Should Know About Principal UX Designer - Ecommerce, Walmart

Join the Walmart team as a Principal UX Designer - Ecommerce in Cupertino, CA, where you will embark on an exciting journey to enhance the shopping experience for millions of customers. In this dynamic role, you'll spearhead design initiatives for key aspects of the Walmart.com and mobile app interfaces, continually innovating to keep our digital platforms user-friendly and visually captivating. Collaborating closely with a talented group of professionals across various disciplines, you'll leverage your extensive knowledge of Design Thinking to guide the development process, facilitate design sprints, and create rapid prototypes that exhibit our collective creativity. Your exceptional storytelling and presentation skills will allow you to convey your design vision compellingly to cross-functional partners and the leadership team, ensuring that both user needs and business goals are met. If you're passionate about leading design efforts and creating human-centered experiences, this is the role for you. With a strong visual and interaction design aesthetic, you'll play a pivotal role in crafting seamless and scalable user experiences while maintaining a culture of collaboration and continuous improvement. At Walmart, we are committed to fostering diversity and inclusivity, and as a Principal UX Designer, you'll have a direct impact on shaping an accessible and innovative commerce platform for all. Bring your curiosity and growth mindset into a fast-paced environment that values your input and creativity!

Frequently Asked Questions (FAQs) for Principal UX Designer - Ecommerce Role at Walmart
What responsibilities does the Principal UX Designer - Ecommerce at Walmart have?

As the Principal UX Designer - Ecommerce at Walmart, you will lead the design for significant parts of the Walmart.com and mobile app shopping experiences. Your role involves integrating business needs into design strategies, delivering multiple projects on time, and modeling design excellence in collaboration with cross-functional teams. You will also facilitate conversations, create concepts, and run design sprints to ensure that the user experience is continuously improved and optimized.

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What qualifications are required for the Principal UX Designer - Ecommerce position at Walmart?

To qualify for the Principal UX Designer - Ecommerce role at Walmart, candidates typically need a degree in HCI, graphic design, or a related field, along with at least 7 years of experience in product design. An impressive portfolio showcasing your design work is essential, and excellent written and verbal communication skills are also crucial for this role, as you will be communicating with a diverse set of stakeholders.

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How does the Walmart Principal UX Designer role support diversity and inclusion?

The Principal UX Designer - Ecommerce role at Walmart is designed with diversity and inclusion in mind. You'll champion accessible design principles to ensure that digital experiences cater to all users. By fostering an inclusive culture within the team and promoting diverse design perspectives, you will help create products that embrace uniqueness and provide positive experiences for every customer.

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What skills are beneficial for a Principal UX Designer - Ecommerce at Walmart?

Beneficial skills for the Principal UX Designer - Ecommerce at Walmart include strong visual and interaction design capabilities, a strategic mindset, and experience in leading design sprints and workshops. Proficiency in storytelling to articulate your design vision effectively is crucial, along with a comfort level embracing ambiguity and constraints while creatively navigating challenges throughout the design process.

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What impact will the Principal UX Designer - Ecommerce make at Walmart?

The Principal UX Designer - Ecommerce will have an immense impact by crafting human-centered experiences that enhance usability and pleasure for millions of Walmart customers. By leading the end-to-end design process and closely collaborating with product managers and researchers, you'll develop user-centered design strategies that align with business objectives, ensuring our digital platforms remain competitive and engaging.

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Common Interview Questions for Principal UX Designer - Ecommerce
Can you describe your design process as a Principal UX Designer?

During your interview, be prepared to outline your design process systematically. Highlight how you incorporate user research, ideation, prototyping, and testing. Discuss how you involve stakeholders and teams throughout the process to ensure that user needs and business goals align and are met effectively.

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What is your experience with Design Thinking?

Articulate your understanding and application of Design Thinking principles. Discuss specific projects where you employed these methodologies, focusing on how they helped you define problems, generate ideas, and ultimately deliver user-centered solutions.

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How do you ensure your designs are inclusive?

Explain your understanding of inclusive design and accessibility. Provide examples of how you've designed with accessibility standards in mind, ensuring your designs are usable for a diverse audience with varying needs.

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Can you share a challenging project you worked on?

Use this opportunity to demonstrate problem-solving skills. Discuss a challenging project, how you approached it, the collaborative processes involved, the solutions developed, and the project outcomes. Highlight your role as a leader in overcoming these challenges.

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How do you incorporate feedback into your design process?

Showcase your openness to feedback by discussing your methods for gathering and integrating feedback from peers and users. Explain how constructive criticism has positively influenced your designs in past projects.

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What tools do you use for prototyping and design?

Be prepared to list design tools you're proficient in, such as Sketch, Figma, or Adobe XD. Discuss how you use these tools to create prototypes, gather user feedback, and iterate on designs based on usability testing.

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How do you stay updated on design trends and UX best practices?

Share your strategies for professional development, whether through design blogs, user experience conferences, networking with peers, or participating in workshops. Highlight your commitment to continuous learning in the UX field.

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Describe an experience leading a design sprint.

Use this question to outline your experience in organizing and facilitating design sprints. Discuss the structure, outcomes, and how you managed to engage diverse team members to contribute creatively to the process.

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How would you present your design solutions to a non-design audience?

Discuss your approach to articulating the rationale behind your designs in a digestible and compelling manner. Emphasize your storytelling skills and how they help bridge the gap between design and business objectives.

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What makes you passionate about UX design?

Reflect on your personal motivations for pursuing a career in UX design, emphasizing your desire to create impactful user experiences, solve real human problems, and continually push the boundaries of what's possible in the design realm.

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