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Position Summary...What you'll do...Staff, Product Manager, Shop and DeliverAre you curious how do grocery orders get shopped and delivered by gig workers? Are you wondering how do we provide a concierge shopping experience to customers? What types of product data we track to improve shopping performance and reduce costs for customers? Want to work in a fast-paced start-up environment creating impact at the scale of Walmart? Want to have an important, strategic seat at the table instead of a supporting role? Yup, we are definitely looking for you!At Walmart, we're building the next generation of technology for gig workers to shop and deliver our customer's orders. Our team is focused on providing best in class customer experience while reducing the shop and deliver costs.We're looking for a special individual who has a demonstrated ability to quickly understand the core drivers of product and business, plan, lead and implement changes that improve customer experience. and operational efficiency. This is more than a product manager - we're looking for someone who takes high level of ownership over projects to deliver outstanding results - never settle for "good enough.".If you're a self-starter with an entrepreneurial spirit, you'll fit right in. We're hiring A players - just the absolute best. We've got an incredible opportunity in front of us, a team cranking to execute, and we need someone else to help us get there. If you want to make a difference, this is the place for you.Key responsibilities:• You will define long term product strategy for your product area within Shop & Deliver• You will define success metrics and KPIs for your product capability and drive alignment for initiatives with your stakeholders• You will execute with a high-performing and growing team of product managers, engineers, UX, data scientists and operations managers• You will influence senior leadership and cross-functional stakeholders to drive buy-in for your ideas and roadmap• You will consistently prioritize problems and opportunities for effort vs. potential returns to optimize your time for the highest potential impactNeed to have:• Spectacular critical thinking, problem solving and analytical skills• Comfortable with ambiguity and managing large cross-functional teams• 5+ years of product / tech consulting experience working closely with engineering, analytics, operations and design team• Deep care for users with a high degree of intellectual curiosity• Successful features you've shipped within past companies and thoughtful analysis of what worked and why• High level of ownership, and drive to quickly understand product area, turn around an MVP and several iteration• Experience building 0-1 products and scaling them• Experience leading product teams• Product experience in eCommerce / Marketplace / Delivery / RetailAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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$143000K
$286000K

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What You Should Know About Scrum Master, Walmart

Are you ready to take your career to new heights with a dynamic team at Walmart as a Scrum Master? Located in Castro Valley, CA, this position places you at the heart of innovation in the fast-paced world of grocery shopping and delivery. Imagine being the pivotal force behind gig workers seamlessly fulfilling grocery orders while delivering an unparalleled concierge shopping experience! In this role, you will be defining long-term product strategies, setting success metrics, and driving alignment across cross-functional teams. We’re seeking an individual who isn’t just a Scrum Master, but a trendsetter; someone who thrives in ambiguity and can lead teams towards operational excellence with a positive and empowering approach. Here, we believe in taking ownership of our projects and continuously striving for outstanding results. You’ll work closely with engineers, data scientists, and product managers, influencing senior leadership and aligning stakeholders around innovative ideas. If you're a self-starter with an entrepreneurial spirit and a passion for building and scaling products in the eCommerce and retail space, you're exactly who we're looking for. At Walmart, we not only prioritize competitive pay but also a well-rounded benefits package that supports your health, financial stability, and professional growth. Join us in shaping the future of shopping experiences and make a tangible difference for our customers every day. This is more than just a job; it’s an opportunity to be part of something truly revolutionary!

Frequently Asked Questions (FAQs) for Scrum Master Role at Walmart
What are the main responsibilities of a Scrum Master at Walmart?

As a Scrum Master at Walmart, your primary responsibilities will include defining long-term product strategies, setting and measuring success metrics, leading cross-functional teams, influencing senior leadership, and executing initiatives that enhance customer experience. You'll be the crucial link between product management, engineering, and operations, ensuring alignment and efficiency across all project stages.

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What qualifications do I need to apply for the Scrum Master position at Walmart?

To apply for the Scrum Master position at Walmart, candidates should have either a Bachelor's degree in a relevant field with 7 years of product management experience or 9 years of experience in a similar area. Strong analytical skills, a deep care for users, and prior experience in eCommerce or retail product management will also boost your candidacy.

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What skills are essential for a Scrum Master at Walmart?

Walmart looks for Scrum Masters who possess exceptional critical thinking, problem-solving abilities, and strong analytical skills. You must be comfortable working with large, cross-functional teams and skilled in driving projects from inception to execution. A high level of ownership over projects, intellectual curiosity, and a proven track record of shipping successful features are also critical.

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Is experience in eCommerce necessary for the Scrum Master role at Walmart?

Yes, experience in eCommerce, marketplace, or retail environments is highly preferred for the Scrum Master position at Walmart. Familiarity with building and scaling tech products designed for a customer-centric and digital landscape is key to succeeding in this role.

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What kind of work environment can I expect as a Scrum Master at Walmart?

At Walmart, you can expect a fast-paced and innovative work environment that values teamwork, ownership, and creativity. You'll be surrounded by A players who are committed to delivering the best shopping experience possible while collaborating across various departments to drive maximum impact.

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Common Interview Questions for Scrum Master
How do you approach managing cross-functional teams as a Scrum Master?

When managing cross-functional teams, I prioritize clear communication and alignment on project goals. I facilitate regular meetings to encourage feedback and ensure everyone is on the same page while advocating for the needs of each discipline, ultimately fostering collaboration and innovation.

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Can you describe a successful product you managed that showcases your experience?

In my previous role, I successfully led a team to launch a new feature that streamlined the checkout process for an eCommerce platform, resulting in a 15% increase in conversion rates. I facilitated brainstorming sessions, collaborated closely with developers, and used data-driven insights to iteratively improve the product, demonstrating my ability to drive successful outcomes.

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How do you handle conflicts within your team?

I believe in addressing conflicts directly but constructively. I encourage open dialogue among team members to understand everyone's perspectives and mediate discussions to help the team find common ground. This not only resolves issues but also strengthens team relationships and improves collaboration.

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What metrics do you believe are important to measure a product's success?

Key metrics may include user engagement rates, conversion rates, customer satisfaction scores, and revenue growth. I ensure to set clear KPIs at the start of a project, allowing us to measure progress against our goals and make informed decisions based on data-backed insights.

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Describe your process for developing a product strategy.

My process begins with thorough market research and user feedback to identify pain points and opportunities. I then define clear objectives and success metrics, collaborating with stakeholders to ensure alignment. Finally, I develop a roadmap that outlines our strategy, prioritizing initiatives based on potential impact.

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How do you stay updated with industry trends in eCommerce?

I regularly engage with industry publications, attend webinars and conferences, and participate in professional forums. Networking with other professionals allows me to share insights and gather knowledge on emerging trends and technologies that can enhance our product offerings.

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What role does user feedback play in your product management process?

User feedback is crucial in my product management process. I prioritize gathering input through surveys, usability testing, and direct interactions. This helps to ensure that my decisions are aligned with user needs and leads to the development of more effective, user-centric products.

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How do you ensure that the projects you're leading stay on track?

I use project management tools to track progress against milestones and timelines. Regular check-ins with team members allow me to address any issues promptly. I also believe in incorporating flexibility into the process to accommodate new learnings while keeping the team focused on our end goals.

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What methods do you utilize for effective stakeholder management?

Effective stakeholder management involves regular communication, setting expectations, and addressing concerns promptly. I utilize status reports, project updates, and feedback sessions to keep stakeholders informed and engaged, ensuring their needs are incorporated into our project goals.

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Why should we hire you as the Scrum Master for Walmart?

I bring over 5 years of comprehensive experience in product management, specifically in the eCommerce sector, combined with a genuine passion for enhancing customer experiences. My strong problem-solving skills, team leadership experience, and a proven record in shipping successful tech products make me uniquely equipped to thrive as Walmart's Scrum Master.

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December 23, 2024

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