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Senior Manager, U.S. Region Communications

Title: Senior Manager, U.S. Region Communications Requisition ID: 211758Salary Range: 117,400.00-224,700.00Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Global Banking and MarketsGlobal Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!OverviewAs a member of the Global Banking and Markets (GBM) Communications team, the Senior Manager, U.S. Region Communications, will play a leading role in internal and external communications for the business lines and support functions across Scotiabank’s U.S. Region. The incumbent will conceptualize, develop, implement, and measure the success of internal and external communications while ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.The ideal candidate will be an outstanding writer and strong project manager, with experience writing in different voices for a range of audiences. The incumbent will also bring experience of working with the media and supporting issues management.What You’ll DoManages end-to-end process (including conceptualizing and creating the communications strategy, development and delivery of communications, and measuring success) of external communications on behalf of assigned portfolios while ensuring alignment with Global Communications and all-Bank plans and priorities.Assists in the development and execution of internal and external communication strategies and tactics, including positioning and key message development, stakeholder analysis, and coordination with other communications partners to advance strategic priorities and drive stakeholder engagement.Supports senior management and business partners by interpreting complex messages and creating targeted communications for various layers of the organization.Leads media relations, developing and executing proactive media strategies driving compelling stories, trains spokespeople, conducts media monitoring and analysis, and manages reactive media process.Spearheads issues management providing strategic communications advice and support for any issues that may have a reputational risk to the business and/or the Bank.Monitors current issues and events to produce relevant and timely thought leadership and commentary.Supports broader Global Banking and Markets-wide communications initiatives, such as planning documents, trackers, regular newsletters, and award strategies.Supports a high-performance environment by fostering an inclusive work environment and communicating vision/values/business strategy.Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles.What You’ll BringCollege diploma or degree in communications, journalism, or equivalent experience.Minimum of ten (10) years working experience in a corporate communications or related industry communications experience in a complex, dynamic, knowledge-based environment.Understanding of the financial industry is an asset.Fluency in Spanish is an asset.Skill and Experience:Exceptional written communication skills with a demonstrated ability to create and deliver strategic communications plans that drive engagement across a large employee base and amongst a range of stakeholders.Demonstrated media relations and issues management experience, with a knowledge of the U.S. financial media landscape.Experience in seeking, creating, and championing creative communication solutions.Excellent oral and written English communication skills.Excellent project management skills with a high-level of accountability for the quality and timely completion of projects.Knowledge and experience communicating via different channels, including print, web, visual media, SharePoint and emerging communication platforms; social media experience an asset.Comfort working in a fast-paced and deadline-driven environment, with an ability to remain calm under pressure.Strong organizational and project management skills, with meticulous attention to detail.Ability to balance multiple priorities and work independently.A high degree of comfort in briefing, supporting, and engaging with senior decision-makers or C-suite executives.Proven ability to build and maintain meaningful relationships with colleagues across a range of functions.An ability to solve problems and work in a matrixed environment.Demonstrated flexibility and willingness to take on tasks outside of core responsibilities.A commitment to curiosity, and professional and personal growth.Strong planning, time management and organizational skills; ability to multi-task across many projects simultaneously and ability to meet tight deadlines.Ability to work independently with minimal direction, but with regular reporting and updates.Discrete ability to recognize and appropriately handle sensitive and confidential information.Interested?If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and embraced for their differences.What's in it for you?Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.Location(s): United States : New York : New York CityAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.#J-18808-Ljbffr
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$67K
$79K

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What You Should Know About Senior Manager, U.S. Region Communications, Scotiabank

If you’re passionate about strategic communications and looking to take your career to the next level, Scotiabank in Ohio is on the hunt for a Senior Manager, U.S. Region Communications. This exciting position is a fantastic opportunity for a talented communicator, where you'll play a pivotal role in shaping how we engage with both internal and external audiences. As part of the Global Banking and Markets team, your primary responsibilities include conceptualizing and executing communication strategies that align with our business goals. You’ll get to work closely with senior management and translate complex information into engaging messages that resonate with diverse audiences. Your creativity will shine as you lead media relations and develop proactive strategies that tell compelling stories about our organization. If you excel at project management and thrive under pressure, you’ll fit right into our high-performing culture that values innovation and collaboration. We’re looking for individuals with exceptional writing abilities, ten years of corporate communications experience, and, ideally, knowledge of the financial industry. Fluency in Spanish is a bonus! At Scotiabank, we pride ourselves on fostering an inclusive environment, encouraging personal and professional growth. So if you’re ready to contribute to a winning team and make a real impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, U.S. Region Communications Role at Scotiabank
What are the responsibilities of a Senior Manager, U.S. Region Communications at Scotiabank?

As the Senior Manager, U.S. Region Communications at Scotiabank, your responsibilities will include developing and executing comprehensive communication strategies, managing end-to-end communications processes, and ensuring alignment with global communications objectives. You'll assist in crafting targeted internal and external messaging, oversee media relations, provide strategic communications advice during issues management, and engage with senior executives to communicate vital messages.

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What qualifications are required for the Senior Manager, U.S. Region Communications position at Scotiabank?

To qualify for the Senior Manager, U.S. Region Communications role at Scotiabank, candidates should possess a college diploma or degree in communications, journalism, or a related field. Additionally, a minimum of ten years of experience in corporate communications or a similar industry, along with exceptional writing and project management skills, is essential. Knowledge of the financial sector and fluency in Spanish is an asset.

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How does Scotiabank support the professional growth of its Senior Managers?

Scotiabank is committed to helping its employees reach their fullest potential, especially for roles like Senior Manager, U.S. Region Communications. We offer flexible benefit programs that cater to family, financial, and personal well-being, as well as opportunities for ongoing professional development and learning to foster continuous growth.

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What skills are essential for a Senior Manager, U.S. Region Communications to be successful at Scotiabank?

Successful candidates for the Senior Manager, U.S. Region Communications position at Scotiabank should have exceptional written and verbal communication skills, strong project management capabilities, and adept media relations experience. An ability to work independently, maintain composure under pressure, and foster relationships across various teams is also crucial for driving engagement and achieving strategic communication goals.

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What is the company culture like for a Senior Manager at Scotiabank?

The company culture at Scotiabank is inclusive and high-performing, where diversity is celebrated, and each employee's contributions are valued. As the Senior Manager, U.S. Region Communications, you will be part of a collaborative team that emphasizes innovation, ethical practices, and the importance of community engagement, helping to drive ambition for a successful future.

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Common Interview Questions for Senior Manager, U.S. Region Communications
What inspired you to pursue a career in communications?

When answering this question, connect your passion for storytelling with your understanding of how communication impacts business success. Share anecdotes about your experiences that highlight your journey.

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Can you describe a time you managed a challenging communication project?

Use the STAR method—Situation, Task, Action, Result—to clearly outline a project where you faced challenges, detailing how you overcame them and what the outcome was.

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How do you measure the success of your communication strategies?

Explain your approach to evaluating communication effectiveness by discussing metrics such as engagement rates, feedback from stakeholders, and alignment with business objectives. Provide examples if possible.

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How do you ensure consistent messaging across various platforms?

Discuss your systematic approach to maintaining brand voice and messaging consistency. Mention the importance of stakeholder collaboration and regular updates.

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Describe your experience with media relations.

Share specific instances of how you've developed and nurtured media relationships, including challenges you faced and how you successfully addressed them to elevate your organization's profile.

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How do you handle communication during a crisis?

Provide examples of previous situations where you handled crisis communications, detailing your tactical approaches and how you managed internal and external stakeholder communication effectively.

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Can you give an example of your experience in stakeholder engagement?

Outline your techniques for identifying key stakeholders and share a case where your communication efforts successfully engaged these individuals or groups, ultimately aligning them with your organization’s goals.

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What tools do you use for project management in communications?

Discuss the specific tools and platforms you've utilized for effective communication project management, highlighting their benefits and how they facilitate your workflow.

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How do you adapt your messaging for different audiences?

Explain your process for understanding audience demographics and tailoring your communication style and content accordingly to resonate with various groups effectively.

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What role does internal communication play in an organization?

Discuss the significance of internal communication in fostering employee engagement and alignment with company culture and values, providing examples from your experience demonstrating its impact.

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Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.

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DATE POSTED
December 2, 2024

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