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Position Summary...What you'll do...The Senior Manager, Global Communications, will provide communications and public relations support for Walmart's U.S. End-to-End Last Mile Delivery teams. Reporting to the Director, Global Communications, the senior manager will be a storyteller - responsible for identifying and implementing new and innovative ways to promote Walmart's last mile delivery services; influencing internal and external communications within the business; serving as company spokesperson and a communications counselor to business unit leadership.Develop strategic communication plans by meeting with senior company officers and participating in cross-functional teams.• Counsel leaders on the most effective communication methods.• Balance changing and competing priorities while guiding strategic thinking for business partners as they develop plans.• Draft, design, review and edit internal and external communications.• Advise on the creation of communication elements related to global strategy.• Manage the distribution of communications according to plan.• Evaluate and ensure effectiveness of global communication plans and projects by establishing metrics and measures of success.• Research current, past and future messaging and approaches to identify potential risks and improvement opportunities.• Protect the brand and ensure company initiatives achieve intended outcomes.What you'll bring:• Robust knowledge of public relations and strategic communications in a B2C and/or B2B environment• Experience working in or with public relations agencies.• 5 years' experience in corporate communications, public relations, marketing, or related area.• Creativity and a desire to tell a story on large scale to diverse audiencesThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits and Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Journalism, Communications, Public Relations, or related field and 4 years' experience in corporate communications, public relations, or relevant area OR 6 years' experience in corporate communications, public relations, or relevant area. 1 year's supervisory experience or experience leading cross-functional teams.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Senior Manager, Global Communications - Corporate Affairs, Walmart

As the Senior Manager of Global Communications at Walmart located in Goshen, AR, you’ll be stepping into a vibrant and dynamic role that blends creativity with strategy. This position is pivotal in enhancing Walmart's U.S. End-to-End Last Mile Delivery services, where your storytelling prowess will shine. You'll be partnering closely with the Director of Global Communications, crafting compelling narratives that resonate with diverse audiences. Your mission will involve developing strategic communication plans, advising company leaders, and ensuring a seamless flow of internal and external communications. Every day will be different as you manage competing priorities, oversee the design and execution of communication strategies, and evaluate the effectiveness of your initiatives. With your robust background in public relations and corporate communications, along with at least five years of relevant experience, you will influence how Walmart connects with its associates and customers alike. You’ll also enjoy the collaborative environment, engaging with cross-functional teams, researching innovative messaging, and protecting the brand’s integrity. This is not just a job; it’s an opportunity to propel Walmart's narrative forward while ensuring its initiatives achieve their intended outcomes. If you’re ready to make a meaningful impact, bring your creativity to the forefront, and take on this exciting challenge at one of the world’s largest retailers, Walmart could be your next great adventure.

Frequently Asked Questions (FAQs) for Senior Manager, Global Communications - Corporate Affairs Role at Walmart
What are the main responsibilities of the Senior Manager, Global Communications at Walmart?

The Senior Manager, Global Communications at Walmart plays a crucial role by crafting and executing strategic communication plans that promote the company's Last Mile Delivery services. This includes advising leadership on effective communication methods, drafting and editing both internal and external messaging, and evaluating communication effectiveness. The role is heavily focused on storytelling and ensuring that Walmart's key messages resonate with a variety of audiences.

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What qualifications do I need to become a Senior Manager, Global Communications at Walmart?

To be considered for the Senior Manager, Global Communications role at Walmart, candidates must possess a Bachelor's degree in relevant fields such as Journalism, Communications, or Public Relations, along with a minimum of four years of experience in corporate communications or public relations. Additionally, some supervisory experience or experience leading cross-functional teams is preferred, along with strong creative storytelling abilities.

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How does Walmart's Senior Manager, Global Communications contribute to the company’s overall strategy?

The Senior Manager, Global Communications at Walmart is integral to shaping the company's narrative and communication strategy, helping align global messaging with corporate goals. By developing innovative communication plans and serving as a consultant to senior leaders, this role ensures that Walmart's public relations efforts are in sync with the broader business strategy, ultimately enhancing brand reputation and customer perception.

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What skills are essential for the Senior Manager, Global Communications position at Walmart?

Essential skills for the Senior Manager, Global Communications role at Walmart include strong public relations and strategic communications expertise, creativity in storytelling, and the ability to manage competing priorities. Proficiency in drafting and editing communications, along with an understanding of metrics for evaluating success, are also crucial to ensure effective messaging in this influential position.

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What type of environment can I expect as a Senior Manager, Global Communications at Walmart?

As a Senior Manager, Global Communications at Walmart, you can expect a dynamic and collaborative environment that encourages creativity and strategic thinking. Working closely with cross-functional teams and senior company leadership, you will influence key decisions and drive impactful communication efforts that engage diverse audiences while promoting an inclusive workplace culture.

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Common Interview Questions for Senior Manager, Global Communications - Corporate Affairs
Can you describe your experience with public relations in a corporate setting?

In answering this question, focus on specific roles where you crafted communication strategies, managed media relations, or handled crisis communications. Highlight any metrics or results that demonstrate your impact, such as increased media coverage or improved stakeholder engagement, to showcase your capabilities.

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How do you approach developing strategic communication plans?

Explain your methodology for understanding stakeholder needs and aligning communication strategies with business objectives. Discuss any tools or frameworks you utilize to gather insights, set goals, and measure success, emphasizing your ability to adapt plans based on feedback and outcomes.

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What strategies do you use to ensure effective messaging across diverse audiences?

Outline your approach to audience analysis, segmentation, and personalized communication. Share examples of past experiences where tailoring messages to different stakeholders resulted in positive engagement or feedback, showcasing your adaptability in communication styles.

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How do you handle competing priorities in a fast-paced environment?

Discuss your organizational skills, prioritization techniques, and any tools you use to manage deadlines. Highlight specific instances where you successfully navigated multiple projects without sacrificing quality, emphasizing your ability to remain calm and focused under pressure.

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Can you provide an example of a successful communication campaign you led?

Choose a specific campaign that demonstrates your strategic thinking and creativity. Detail the objectives, your role in the planning and execution, and the measurable outcomes, such as audience reach or engagement, to illustrate your effectiveness in delivering results.

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What role does storytelling play in your communication strategy?

Highlight the importance of storytelling in building emotional connections with audiences. Provide examples of how you have leveraged storytelling in past roles to enhance campaign impact and engagement, showcasing your skills in creating compelling narratives.

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How do you measure the success of communication efforts?

Discuss the key performance indicators (KPIs) you typically focus on, such as engagement rates, media coverage, or sentiment analysis. Share examples of how you have used these metrics to evaluate campaign effectiveness and inform future strategies.

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Describe a challenging public relations issue you faced and how you resolved it.

When answering, focus on the problem-solving process, the steps you took to address the situation, and the lessons learned. Emphasize your ability to communicate effectively with stakeholders and maintain the brand's integrity during challenging times.

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What do you think are the biggest challenges facing corporate communications today?

Share your insights on current trends, such as the role of social media, audience fragmentation, or the importance of authenticity in corporate messaging. Discuss how you would address these challenges in your role at Walmart, showcasing your awareness of the evolving communications landscape.

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Why do you want to work for Walmart in this role?

Reflect on your alignment with Walmart's mission and values, expressing your enthusiasm for contributing to a company that serves millions of customers. Discuss how your skills and experiences make you a great fit for the Senior Manager, Global Communications role, and how you aim to impact Walmart's strategic goals.

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DATE POSTED
December 4, 2024

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