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Senior Product Manager - job 1 of 12

Position Summary...What you'll do...The Walmart fraud strategy team is looking for a n individual contributor excited about building and enhancing next generation fraud solutions for our expanding business.This role will identify opportunities through data, drive development, prioritization, and implementation efforts across an array of business and technology workstreams contributing to the success of our fraud prevention efforts . As part of the eCommerce organization and r eporting to the Senior Manager, Fraud Strategy , you will use data to drive engagement across multiple business channels to ensure execution of initiatives reducing fraud losses while creating an enhanced customer experience .Duties:Represent the Fraud Strategy team in collaboration with business , risk, and engineering teams to build and evaluate business cases supporting investment decision in fraud initiative s . Communicate both high level and detailed product specifications incorporating business rules, flows, cases, and user experience focused deliverables . Support product implementation and deployment by engaging with Engineering and Project Management during implementation to answer questions and make scope trade off decisions. C oordinat e post launch activities to validate that the product works as designed and that acceptance testing was successful . Define, track, and improve key product metrics. Provide status reporting on fraud initiatives. Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance in the application of information and best practices; support and align efforts to meet customer and business needs; and build commitment for perspectives and rationales. This position does not supervise employees.You'll make an impact by...• Evangelizing the fraud prevention vision, and strategy with internal stakeholders• Synthesizing fraud events to surface vulnerabilities ; analyze and visualize large amount of data into actionable insights and be an advocate of metric-driven decision-making process• Building out business cases and completing ad-hoc analyses to pitch new ideas• Collaborating with internal business, engineering, data scientist teams and external partners to drive roadmap prioritization• Coordinating post-launch activities to validate that the new features work as designed, collect performance metrics and customer feedback• Moving fast within our agile and iterative team environment• Communicating with precision, economy of expression and an innate ability to reduce complexityYou'll sweep us off our feet if...• You're skilled at engaging and communicating with senior executives across multiple domains• You t hrive in a mbiguity and n aturally apply structure and frameworks to accelerate end to end results• You're a n egotiator and can i nfluence without authority across external & cross-functional stakeholders at all levels• You're organized, disciplined, and can manage multiple projects simultaneously• You can recognize opportunities and are stimulated by challengesPreferred Qualifications:Masters: Business Administration, Master s: Computer Engineering, M asters: Computer ScienceDeep understanding of product management as a practice and experience with running product scrums with engineers and data scientists . Prior experience with fraud or risk product management or related field. Understanding of ecommerce technologies, call center process flows and fraud prevention tactics . Able to manage multiple projects and priorities in a fast and fluid environment . Ability to use data, insights & analytics, conduct market research, and generate insights to build a compelling narrative for partners from engineers to executives . Executive level presentation skills .The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management. Option 2: 7 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 4 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...2608 Se J St, Bentonville, AR 72712, United States of America
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What You Should Know About Senior Product Manager, Walmart

If you're a Senior Product Manager with a passion for fraud solutions, Walmart in Rogers, AR is the place for you! The Walmart fraud strategy team is on the lookout for someone to help enhance and build next-generation fraud solutions that tackle challenges head-on. This role is perfect for those who love diving deep into data and finding innovative ways to drive development while coordinating with various teams. You’ll represent the Fraud Strategy team by collaborating with key business, risk, and engineering stakeholders, creating compelling business cases, and communicating product specifications clearly. Your input will be vital in implementing and deploying solutions that not only reduce fraud losses but also enhance customer experiences. You’ll also be involved in post-launch activities to ensure the product meets expectations and drives positive outcomes. If you have a knack for synthesizing fraud data into actionable insights, engaging with senior executives, and thriving in ambiguity, then you’ll fall right into place here! The fast-paced environment will challenge you to manage multiple priorities while making impactful decisions that contribute to a safer, more efficient eCommerce platform. With Walmart’s competitive pay, robust benefits, and commitment to employee development, this opportunity is one you won’t want to miss. Bring your expertise in product management, especially in the areas of fraud and risk, and help us make a difference in the world of eCommerce.

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Walmart
What are the responsibilities of a Senior Product Manager at Walmart?

As a Senior Product Manager at Walmart, you'll engage in various responsibilities that include collaborating with teams to ideate and drive fraud solutions, analyzing data to inform product decisions, supporting implementation efforts, and coordinating post-launch evaluations to ensure product efficacy. You'll be advocating for best practices and guiding the direction of our fraud prevention initiatives, making your role essential to ensuring customer trust and safety.

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What qualifications are needed for a Senior Product Manager at Walmart?

To qualify for the Senior Product Manager position at Walmart, candidates typically need either a Bachelor's degree in computer science or a related field with five years of experience in product management, or seven years of relevant experience. Preferred qualifications often include a Master's degree and experience in managing complex consumer-facing products. Background in fraud or risk product management is highly valuable.

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How does a Senior Product Manager at Walmart influence decision-making?

A Senior Product Manager at Walmart influences decision-making by synthesizing complex fraud data into clear, actionable insights and advocating for strategic investments in fraud prevention efforts. By effectively communicating high-level specifications and business cases to both technical and non-technical stakeholders, you will drive the prioritization of projects that align with organizational goals.

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What skills are important for the Senior Product Manager role at Walmart?

Essential skills for the Senior Product Manager role at Walmart include strong analytical and communication abilities, experience with product management processes, and proficiency in data-driven decision-making. Moreover, the ability to navigate ambiguity, engage with senior executives, and influence without formal authority is crucial for success in this collaborative environment.

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What is the work culture like for a Senior Product Manager at Walmart?

The work culture for a Senior Product Manager at Walmart is dynamic and collaborative. You will work in an agile environment where quick decision-making is key, and your contributions will directly impact the company’s fraud prevention strategies. Walmart fosters an inclusive atmosphere and values diverse perspectives, making it an exciting place for innovative thinkers.

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Common Interview Questions for Senior Product Manager
Can you describe your experience with fraud product management?

When answering this question, highlight specific products you managed, the results achieved, and any data-driven decision-making processes you utilized. Provide examples of how you collaborated with cross-functional teams to refine product offerings and address customer needs in fraud prevention.

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How do you prioritize tasks within a product team?

Discuss your approach to prioritization, such as using frameworks like RICE (Reach, Impact, Confidence, Effort) or MoSCoW (Must, Should, Could, Won't). Explain how you align priorities with overall business objectives and stakeholder input, and share an example from your past experience.

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What strategies do you use to communicate with senior executives?

Share your methods for effective communication, such as focusing on key metrics, visuals, and succinct summaries. Discuss how you tailor your presentations to the audience's preferences and ensure that your messages align with broader business goals.

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Describe a challenging project you managed and how you overcame obstacles.

Provide a detailed account of a specific project, the challenges faced, and the strategies you employed to navigate them. Highlight how you mobilized your team, influenced stakeholders, and delivered results despite the difficulties.

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How do you utilize data in your product management role?

Discuss the types of data you typically analyze, how you draw insights from it, and how those insights influence your product decisions. Use examples to illustrate your analytical skills and commitment to metrics-driven practices.

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How do you handle disagreements within a product team?

Explain your approach to conflict resolution, emphasizing the importance of listening, understanding different perspectives, and facilitating constructive dialogue. Provide a specific instance where you successfully navigated a disagreement.

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What tools do you use for product management?

List relevant tools such as JIRA, Trello, or Asana for project management, along with analytics tools like Google Analytics or Tableau. Discuss how you leverage these tools to improve team collaboration and track project progress.

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How do you ensure a product is customer-focused?

Describe your process for gathering customer feedback through surveys, interviews, or A/B testing. Emphasize the importance of integrating customer insights into product roadmaps to enhance user experiences.

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What is your experience with agile methodologies?

Discuss your familiarity with agile frameworks like Scrum or Kanban, how you’ve implemented these methodologies in previous roles, and the benefits you observed in terms of team efficiency and responsiveness to changes.

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What motivates you in a product management role?

Share your passion for driving innovation and creating impactful products that improve customer experiences or resolve critical issues. Discuss how you stay motivated through challenges and aim for continuous learning and professional development.

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December 21, 2024

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