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✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 

📐 About this role

Every company grows differently, and we grow when we help our users nail generative AI. We are looking for someone to create and champion our product marketing efforts — helping our users understand and get the full value out of our platform. In this strategic role, you'll build a deep understanding of the product and customer: who they are, their pain points, and how Writer solves their pain. You'll develop product messaging across platforms — from strategy to execution. This is a highly cross-functional role that requires a close partnership with our product, sales, and marketing teams, as well as talking directly to users to understand their needs.

This role reports to our head of product marketing. You’ll be part of a small but powerful marketing team, building the program from the ground up. We’re looking for someone who works backwards from excellence, has an unreal imagination, and works with a sense of urgency.

🦸🏻‍♀️ Your responsibilities

  • Help us take complex, innovative new products to market — craft the narrative and launch strategy, create messaging and positioning for a developer audience, dive into the technical ins and outs, and enable our sales and CSM to drive pipeline and adoption

  • Develop product positioning and messaging that resonates with our target buyer personas in collaboration with PM and GTM teams

  • Deeply understand our customers, their attitudes and motivations, top use cases for generative AI, and the value they get from the platform

  • Work with sales enablement to enable our reps to speak as experts about our technical products and their core differentiators

  • Be an expert on our competitors, their capabilities, and how we position Writer against them. 

  • Create priority assets like product pages, sales decks, case studies, and more

⭐️ Is this you?

  • 7+ years of experience at a high-growth B2B tech company with 5+ years of PMM experience

  • Experience working in a net-new category and complex products

  • Great at simplifying complex technical requirements into plain English

  • Track record of successful launches

  • High attention to detail

  • High customer empathy

  • High drive and ownership

  • Proactive communication skills, both sync and async

  • Set the highest possible bar for what you build, write, ship

  • Excellent people and management skills that yields end-to-end project management

  • A strong interest in — and massive curiosity about — generative AI

  • A love for good writing

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage for you and your family

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

  • Flexible spending account and dependent FSA options

  • Health savings account for eligible plans with company contribution

  • Annual work-life stipends for:

    • Home office setup, cell phone, internet

    • Wellness stipend for gym, massage/chiropractor, personal training, etc.

    • Learning and development stipend

  • Company-wide off-sites and team off-sites

  • Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

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Average salary estimate

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What You Should Know About Senior product marketing manager, Writer

Are you ready to take on a challenging and rewarding role as a Senior Product Marketing Manager at Writer in New York City? At Writer, we're all about revolutionizing the way businesses harness generative AI to achieve their highest potential. In this strategic position, you'll be the driving force behind our product marketing initiatives, working closely with cross-functional teams, including product, sales, and marketing, to create captivating product narratives that truly resonate with our users. You'll dive deep into understanding our customers, their pain points, and how our platform can solve their challenges. Your expertise will shine as you develop compelling product messaging and positioning tailored for our unique developer audience. In addition to your marketing prowess, your curiosity about generative AI and your ability to translate complex technical concepts into accessible language will set you apart. With over 7 years of experience in a high-growth B2B tech environment, you'll play a key role in launching innovative products and ensuring our sales teams are equipped with the knowledge they need to shine. If you thrive in dynamic environments, are proactive in your approach, and possess excellent communication skills, we want you to join our passionate marketing team and help us redefine the future of work in an exciting and supportive setting.

Frequently Asked Questions (FAQs) for Senior product marketing manager Role at Writer
What are the main responsibilities of a Senior Product Marketing Manager at Writer?

As a Senior Product Marketing Manager at Writer, you will be responsible for crafting the narrative and launch strategies for our innovative generative AI products. You'll develop product messaging that resonates with our target audiences, collaborate with sales and product management teams, and create educational materials that empower our sales representatives to articulate core product differentiators effectively. Your role will require a keen understanding of customer needs and how Writer solves their challenges.

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What qualifications are required for the Senior Product Marketing Manager position at Writer?

To qualify for the Senior Product Marketing Manager position at Writer, candidates should have at least 7 years of experience in a high-growth B2B tech company, with a minimum of 5 years focusing on product marketing. We are looking for someone with a strong track record of successful product launches, excellent communication skills, and the ability to simplify complex technical concepts into clear messaging that appeals to our audiences.

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How can one excel as a Senior Product Marketing Manager at Writer?

To excel as a Senior Product Marketing Manager at Writer, it’s important to maintain a high level of customer empathy, have a solid understanding of generative AI, and proactively communicate with both technical and non-technical stakeholders. Additionally, developing a meticulous attention to detail while managing cross-functional projects will be key to successfully launching products that meet customer needs.

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What type of work environment can a Senior Product Marketing Manager expect at Writer?

Writer fosters a dynamic and collaborative work environment where innovative ideas are welcomed. As a Senior Product Marketing Manager, you'll be part of a small but powerful marketing team, with a strong focus on excellence and urgency. Our culture encourages open communication, creativity, and a commitment to building outstanding marketing programs that highlight the value of our generative AI platform.

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What opportunities for professional development does Writer provide for a Senior Product Marketing Manager?

Writer values the continuous growth of its employees and provides opportunities for professional development, including stipends for learning and development. As a Senior Product Marketing Manager, you’ll have access to resources and training that will help you enhance your marketing skills, expand your knowledge of generative AI, and stay current in this rapidly evolving field.

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Common Interview Questions for Senior product marketing manager
Can you describe a successful product launch you managed in a previous role?

In answering this question, highlight a specific product launch you led or participated in, detailing your strategic contributions, the challenges faced, and the outcomes. Emphasize your role in crafting messaging, collaborating with cross-functional teams, and the results achieved post-launch to showcase your impact.

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How do you approach developing product messaging for a new product?

Discuss your process for understanding the product and the target audience. Explain how you conduct market research, engage with customers, and collaborate with key stakeholders to craft messaging that clearly articulates the value and differentiators of the product.

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What methods do you use to gather customer feedback?

Share your preferred methods for collecting customer feedback, such as surveys, interviews, or user testing sessions. Emphasize the importance of using this feedback to refine product messaging and improve product offerings, demonstrating your commitment to customer-centric marketing.

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How do you ensure alignment between product marketing and sales teams?

Explain your approach to fostering collaboration between product marketing and sales, including regular meetings, shared goals, and co-created resources. Highlight how you ensure that sales teams have the necessary knowledge and tools to effectively communicate product value to customers.

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How do you stay updated on industry trends and competitors?

Discuss the resources and strategies you use to stay informed about industry trends and competitive movements, such as market research reports, newsletters, webinars, and networking in industry circles. This shows your proactive attitude towards market awareness which is essential for informing product marketing strategies.

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Describe a time when you simplified a complex technical concept for a non-technical audience.

Choose a relevant example that showcases your ability to break down complex information. Provide details on the context, how you approached the task, and the positive feedback or results that followed. This illustrates your communication skills and technical mastery.

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What are the most important metrics to track in product marketing?

Highlight key product marketing metrics such as customer acquisition cost, conversion rates, customer lifetime value, and engagement metrics. Discuss how you would use these metrics to assess the effectiveness of marketing strategies and inform future decisions.

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How do you prioritize projects in a fast-paced environment?

Share your method for prioritizing projects, such as using frameworks like the Eisenhower Matrix or Agile methodologies. Discuss how you manage multiple stakeholders and deadlines while ensuring that the most impactful projects receive the necessary focus.

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What role does storytelling play in product marketing?

Explain that storytelling is fundamental in product marketing as it builds emotional connections with customers. Discuss how you utilize storytelling to craft compelling narratives that highlight product value and resonate with target audiences.

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How do you handle constructive criticism of your marketing strategies?

Convey your openness to feedback and how you view it as an opportunity for growth. Provide an example of a time you received constructive criticism, how you incorporated it into your work, and the subsequent positive outcomes, showcasing resilience and adaptability.

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Writer is the full-stack generative AI platform for enterprises. We empower your entire organization — support, operations, product, sales, HR, marketing, and more.

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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 13, 2024

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