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Senior UX Designer - Sr. UX Design Program Manager, Connect - job 2 of 3

Position Summary...What you'll do...About the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis .This opportunity is in Bentonville, Arkansas where we are growing our amazing design community in our new, state-of-the-art campus.As a member of the Design Ops team , you'll wear a number of hats and will craft human-centered processes that enable the design team at t he world's largest company to run more smoothly . We are a "show, don't tell" kind of team and are looking for a resourceful self-starter with an operational mindset, en trepreneurial spiri t and eye for efficiency . I f this sounds like you and you 're excited about support ing an award-winning design team at the forefront of retail, you could be a great fit for the Sr. UX Design Program Manager position.As a Sr. UX Design Program Manager supporting the Connect team you will report into the Head of Design Operations and partner with design ers , research ers , product managers and e ngineering leads to s treamline design delivery and enable designers to do their best work.You'll be responsible for :• Tracking active w ork and designer all ocation a cross initiatives• Reporting on the status of key initiatives• W orking with design leadership and cross-functional stakeholders to triage issues, resolve dependencies and p lan upcoming work• Managing backlogs and caring for design priorities• R epresenting design in quarterly planning sessions• Creating playbooks and documenting best practices• Onboarding new team members to the Design teamYou'll make an impact by:• Solving problems big and small with curiosity and patience• Creating flexible processes that streamline the delivery of design work• Anticipating and caring for team challenges as they arise• Caring for team rituals that strengthen our design communityYou'll sweep us off our feet if:• You have experience supporting a large User Experience Design organization• You have a track record of influencing cross-functional p roduct partners and working horizontally across initiatives at a big company• You are an Airtable expert• You have a deep understanding and love for the design process• You'r e a process nerd who is energized by addressing friction in the design process and enjoys jumping into the weeds of day-to-day design activity• You are a confident communicator and strong advocate for design team s• You hold yourself to the same standards of craft as our designers• You are driven by e mpathy and motivated by the opportunity to impact the day-to-day experience of designers• You collaborate naturally , operate independently, and are comfortable giving and receiving feedback• You produce great work with quick turnarounds and multitask effectively across different activities• You are highly organized and have great attention to detail• You enjoy working in a fast-paced and ever-changing environment• You're excited by the prospect of support ing the teams that are directly shaping the future of retailPreferred Qualifications• Minimum of 5 years of work experience in Design Operations, program management within cross-functional teams, or as an experienced design program manager.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Em ployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2608 Se J St, Bentonville, AR 72716-3724, United States of America
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What You Should Know About Senior UX Designer - Sr. UX Design Program Manager, Connect, Walmart

Are you a creative mastermind looking to take your career to the next level? At Walmart, we're searching for a Senior UX Designer - Sr. UX Design Program Manager to join our innovative design team in beautiful Bentonville, Arkansas. In this dynamic role, you'll be instrumental in shaping the future of retail for millions of customers by architecting exceptional experiences that cater to diverse needs. One minute, you'll be collaborating with talented designers, researchers, and product managers; the next, you'll streamline design processes, ensuring our team operates efficiently across multiple initiatives. Your sharp eye for detail and ability to juggle various tasks will help track work and resources while also creating playbooks to document best practices. With us, you won’t just be part of a team; you’ll be part of a community that values creativity, empathy, and forward-thinking. You’ll be immersed in a culture that thrives on solving challenges, planning for the future, and continually improving our practices. If you're a self-starter with a deep understanding of design processes and a desire to foster a flourishing design environment, we’d love to hear from you! Let’s transform retail for everyone, together.

Frequently Asked Questions (FAQs) for Senior UX Designer - Sr. UX Design Program Manager, Connect Role at Walmart
What are the primary responsibilities of the Senior UX Designer - Sr. UX Design Program Manager at Walmart?

As a Senior UX Designer - Sr. UX Design Program Manager at Walmart, you will oversee the tracking of active work and allocation of designers across various initiatives. You'll regularly report on the status of key projects, manage backlogs, and collaborate with cross-functional stakeholders to address issues and plan upcoming work effectively.

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What qualifications are needed for the Senior UX Designer - Sr. UX Design Program Manager role at Walmart?

To excel as a Senior UX Designer - Sr. UX Design Program Manager at Walmart, candidates should possess a bachelor's degree in a related field or 5 years of relevant experience in UI/UX, interactive design, or related areas. Experience in design operations and program management within cross-functional teams is essential.

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How does the Senior UX Designer - Sr. UX Design Program Manager contribute to design excellence at Walmart?

In this role, the Senior UX Designer - Sr. UX Design Program Manager contributes to design excellence at Walmart by fostering human-centered processes, supporting the design team, and streamlining operations. You'll create flexible frameworks that optimize design work delivery, ultimately enhancing the overall experience for both customers and associates.

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What skills are particularly beneficial for a Senior UX Designer - Sr. UX Design Program Manager at Walmart?

Effective communication skills, a strong understanding of design processes, and experience using tools like Airtable are invaluable for a Senior UX Designer - Sr. UX Design Program Manager at Walmart. Additionally, being highly organized, detail-oriented, and having the ability to manage multiple tasks in a fast-paced environment is crucial to success in this role.

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What does the team culture look like for the Senior UX Designer - Sr. UX Design Program Manager at Walmart?

The design team at Walmart emphasizes collaboration, creativity, and innovation. As a Senior UX Designer - Sr. UX Design Program Manager, you will be embraced by a community that values problem-solving and continuous improvement, allowing you to thrive while contributing to meaningful design work that impacts the retail landscape.

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Common Interview Questions for Senior UX Designer - Sr. UX Design Program Manager, Connect
Can you tell us about your experience managing design teams as a Senior UX Designer?

When answering, focus on specific examples of how you've managed design teams, the methodologies you've implemented, and your approach to enhancing team collaboration. Highlight successful projects where your leadership contributed to improved design outcomes.

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How do you prioritize tasks in a fast-paced design environment?

Share a specific strategy or tool you use to prioritize tasks, such as Agile methodologies or backlog management techniques. Illustrate your ability to adapt and remain organized under tight timelines, showcasing your expertise in handling multiple initiatives.

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What processes do you implement to ensure smooth design delivery?

Discuss processes you’ve employed in the past that streamline design workflows, such as sprint planning or design reviews. Emphasize your understanding of human-centered design principles and how these ensure the delivery of high-quality work.

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How do you approach resolving dependencies between design and other teams?

Illustrate your proactive communication style and collaborative approach. Provide an example of a time you mediated between design and another team to resolve an issue, showcasing your negotiation and relationship-building skills.

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What strategies do you use to onboard new team members?

Mention specific resources or processes you prepare to facilitate smooth onboarding for new team members, such as mentorship programs, playbooks, or introductions to key stakeholders. Highlight your commitment to fostering a welcoming team culture.

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Can you give an example of a design challenge you faced and how you overcame it?

Look to share a specific challenge faced in a design project, detailing your problem-solving approach and the steps taken to find a resolution. Highlight what you learned from the experience and how it improved your work and the team.

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What influences your design decisions?

Talk about how you leverage user research, analytics, and feedback from stakeholders to inform your design decisions. Highlight your commitment to creating user-centered solutions that address both customer needs and business goals.

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How do you ensure that design remains aligned with business objectives?

Discuss strategies you implement to maintain alignment with business goals, such as regular cross-department meetings or collaborative workshops. Emphasize the importance of understanding the broader vision while keeping user needs at the forefront.

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What role does feedback play in your design process?

Express how critical feedback is for improving design projects. Share examples of how you've gathered constructive feedback, incorporated it, and encouraged a culture of openness and growth within your teams.

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How do you stay updated with design trends and technologies?

Mention the resources you rely on, such as design blogs, attending conferences, or networking with industry professionals. Highlight your eagerness to bring innovative ideas to your team that could help enhance the user experience.

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December 5, 2024

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