Senior Business Analyst

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.

About the Position 

The Senior Business Analyst will report to the Director of Reporting and Analytics and collaborates closely with stakeholders from various departments such as, finance, sales, marketing, business intelligence, IT and product management.  This role will provide reporting and data analysis to many different business teams as well as contribute to the day-to-day execution of the business operations plan. This is a key position that will provide support and business intelligence to the many different business organizations and senior level executives. As such, an experienced person with proven attention to detail and accuracy is required for this role.

A Day in the Life

This role entails a variety of work primarily devoted to the operations organization. Data Analysis and processing, report automation, process improvement,  requirements gathering and data quality assurance. On a daily basis this individual will spend time in Excel, Tableau, SQL, and Jira providing visibility into WatchGuard’s many data systems. 

• Initially there is a lot of learning for the first 90 days primarily centered on WatchGuard Point of Sale data
• 0-30 days – Understanding how point of sale data is processed and presented through out WatchGuard
• 30-60 days – Taking over several point of sale data streams from processing to reporting and analysis
• 60-90 days – Exposure to additional datasets and ownership of database or reporting projects

• Build and maintain Tableau reports
• SQL Query writing
• Take ownership of project requirements and timelines
• Advise management about business trends using strong analysis skills
• Monitor data quality for several data pipelines
• Become subject matter expert on point of sale, discount reserves, product performance and device activation
• Partner with Leadership, Sales, and Marketing to provide quality, actionable, and efficient reporting/analysis
• Stay current on product, internal/external partner, and distributor changes

• Individual must be a team-oriented self-starter with good problem-solving skills and ability to interact positively and successfully with all levels of the company
• Must be an expert at Microsoft Excel with exceptionally strong formula and data analytics skills
• Attention to detail and quality control are critical
• Salesforce experience preferred
• Strong verbal and written communication skills
• High energy level – willingness and desire to do what is needed to get the job done

• A bachelor’s degree or an equivalent combination of education and experience
• A minimum of 5+ years of experience in a technology business, finance or sales/business operations environment required
• Background in Business Analysis providing insight to senior leadership
• 3+ Tableau or similar reporting software, including use of parameters, permissions, hierarchies
• 2+ years SQL. Queries, procedures, and basic database design
• Experience with million plus datasets

Compensation

The base salary range for this position is $80,000 - $100,000 USD, exclusive of benefits. This position is also eligible for a bonus of 5% of the base salary. Your base salary compensation will be based on your individual skills, education, and experience. Please keep in mind that the above range is the full base salary range for this role; hiring at the maximum of the range is not typical in order to allow for future salary growth. 

U.S. Benefits

·       Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two.

·       Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance

·       Healthcare FSA

·       FSA with employer contribution

·       13 holidays, including a floating holiday, Juneteenth, and your birthday

·       15 days of paid annual leave

·       9 days of paid sick time

·       Paid parental leave

·       401(k) with employer match

Other Perks

·       Education assistance program

·       Dependent Care FSA match

·       Adoption assistance

·       Fertility care support

·       Backup care for family and pets

·       A growing network of employee resource groups

·       Employee referral program

·       Virtual boot camp

·       Employee Assistance Program

Why Work for WatchGuard?

WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect over 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.

We are committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions. As part of our dedication to Diversity, Equity, and Inclusion (DEI), we prioritize creating an environment where all voices are heard and respected. We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs. Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success. Learn more about our company culture at www.watchguard.com/wgrd-careers

WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws.

WatchGuard participates in E-verify.

WatchGuard is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.