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Sr. Loan Originator

Wealthfront is seeking a senior licensed mortgage loan originator to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.


Responsibilities
  • Build rapport with clients to ensure we are identifying the solution that meets their needs.
  • Build rapport with buyer and seller agents to increase company market presence and ensure we are meeting local market demands and nuances 
  • Use technology to guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
  • Provide exceptional client service while advising on the purchase or refinance process. 
  • Respond to potential inquiries from company-generated prospects.
  • Achieve or exceed sales goals and objectives.
  • Work closely with operations, compliance and technology teams to optimize the loan application and workflow. 
  • Ensure that all loans originate in full compliance with federal and state regulations.
  • Maintain a pipeline of complex loan applications
  • Review escalated objectives as tasks
  • Participates in and leads proactive team efforts to achieve departmental and company goals
  • Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions.
  • Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun


Expertise
  • Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work. 
  • Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA. 
  • Deep understanding of mortgage loan products and underwriting guidelines.
  • Self-driven with the ability to work independently and collaboratively. 
  • Excellent organizational skills, able to set and meet deadlines in a high paced environment.
  • Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
  • Intellectually curious and interested in applying technology to enhance business processes. 
  • Prior experience in wholesale and/or correspondent channels
  • Excellent communication skills focusing on both internal and external communications
  • Openness to adapting to industry changes


Requirements
  • Mortgage Loan Originator License in CO or TX
  • 2 - 4 years of experience
  • Strong knowledge of Conventional Conforming and Jumbo guidelines
  • Solid understanding of state and federal lending regulations
  • Extensive knowledge and understanding of customer service and intrapersonal best practices


Estimated annual salary range: $$99,000- 110,000 USD plus Equity.


Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!


About Wealthfront


Wealthfront started with the ambition to transform the investment advisory business, with the goal to unlock access to high quality investment advice for millions who were underserved by the traditional institutions. We built one of the first automated investment products that allows you to invest in a personalized portfolio of thousands of companies in seconds for a remarkably low fee. We then expanded. We now work with partner banks to offer exceptional banking features through a Wealthfront Brokerage Cash Account, which makes it remarkably easy for people to automate their finances end-to-end and eliminated the hassle of money management, all of which resulted in attracting more than $70 billion of our client’s hard earned money, pioneering the robo-advisor category and transforming the broader industry. And yet, we have a long way to go to achieve our mission to build a financial system that favors people, not institutions. 


Wealthfront’s vision is to make it delightfully easy to build long-term wealth on your own terms. This vision is more relevant than ever because millions more people are getting into the market early and investing their hard earned savings in a handful of stocks. While this is a great way to start, it is inconsistent with building long-term wealth. We want to empower young investors to expand their horizon, and easily explore and execute on a wider range of investing strategies, make informed investment decisions that are consistent with their values and beliefs while also making it effortless to grow and compound their savings exponentially in a way that’s transformational to their lives and their long-term future.


For more information please visit www.wealthfront.com.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Please review our candidate privacy notice

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CEO of Wealthfront
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What You Should Know About Sr. Loan Originator, Wealthfront

Wealthfront is on the lookout for a Sr. Loan Originator in Palo Alto, CA, who's ready to join our dynamic team as we expand our innovative mortgage lending operations. If you have a passion for providing outstanding service and want to make a real difference in the lives of our clients, this position is tailor-made for you! As a Sr. Loan Originator, you'll leverage your expertise to guide our existing clients through the mortgage process using our state-of-the-art technology and tools. Your role will be crucial in building strong relationships with clients and collaborating with buyer and seller agents to enhance Wealthfront's presence in the competitive market. You’ll be responsible for answering client inquiries, collecting necessary documentation, and ensuring all loans comply with federal and state regulations. Balancing customer focus with a results-driven approach, you'll work closely with operational, compliance, and tech teams to streamline workflows while maintaining an impressive pipeline of complex loan applications. And, let's not forget about the fantastic benefits you'll enjoy, including a competitive salary, generous time off, and opportunities for professional development. If you're ready to roll up your sleeves and contribute to a positive work culture that values teamwork, accountability, and inclusion, then come join us at Wealthfront and be a part of our transformative journey in creating a financial system that truly benefits people.

Frequently Asked Questions (FAQs) for Sr. Loan Originator Role at Wealthfront
What are the responsibilities of a Sr. Loan Originator at Wealthfront?

As a Sr. Loan Originator at Wealthfront, you will build rapport with clients and agents, guide clients through the mortgage process using our innovative technology, maintain a pipeline of complex loan applications, and ensure compliance with lending regulations. You'll also be responsible for achieving sales goals and collaborating with various teams to optimize workflows.

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What qualifications are required for the Sr. Loan Originator position at Wealthfront?

To qualify for the Sr. Loan Originator role at Wealthfront, you need a Mortgage Loan Originator License in CO or TX, 2-4 years of experience in the industry, and a strong understanding of lending regulations. Moreover, you should possess excellent communication skills and a customer-focused mindset.

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What type of work environment can I expect as a Sr. Loan Originator at Wealthfront?

At Wealthfront, the work environment is characterized by a collaborative and inclusive culture. As a Sr. Loan Originator, you'll be part of a proactive team focused on achieving departmental and company goals while maintaining a positive atmosphere that encourages flexibility and continuous development.

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What tools and technology will I have access to as a Sr. Loan Originator at Wealthfront?

As a Sr. Loan Originator at Wealthfront, you will have access to cutting-edge technology and tools designed to streamline the mortgage application process. This will empower you to provide exceptional service to clients while enhancing your productivity and efficiency.

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What are the benefits of working as a Sr. Loan Originator at Wealthfront?

Working as a Sr. Loan Originator at Wealthfront comes with many benefits, including a competitive salary ranging from $99,000 to $110,000, equity options, generous time off, and comprehensive medical, dental, and vision insurance. Additionally, employees enjoy professional development opportunities and wellness reimbursements.

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Common Interview Questions for Sr. Loan Originator
Can you explain your experience with mortgage loan products and underwriting guidelines?

Employers want to hear about your hands-on experience with various loan products and your understanding of underwriting guidelines. Be prepared to discuss specific loans you have processed and the challenges you've faced in adhering to those guidelines.

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How do you ensure compliance with state and federal regulations in your lending practices?

To answer effectively, share examples of how you stay updated with regulations and outline processes you've implemented in your past roles to maintain compliance. Highlight your knowledge of TRID and HMDA regulations to showcase your expertise.

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Describe a time you provided exceptional customer service as a loan originator.

Think of a specific instance where you went above and beyond for a client. Explain the situation, your actions, and the positive outcome, emphasizing how your approach not only resolved the issue but also strengthened the relationship with the client.

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How do you manage a high-volume pipeline of loan applications?

Your response should highlight your organizational skills and the tools or strategies you use to manage multiple applications efficiently. Discuss prioritization, communication with clients, and collaboration with internal teams to ensure timely processing.

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What motivates you as a Sr. Loan Originator?

Share your intrinsic motivations, such as helping clients achieve their dreams of homeownership or utilizing technology to enhance client experiences. Relate these motivations to how you can contribute positively to Wealthfront's mission.

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How do you stay updated on industry changes and trends?

Employers appreciate candidates who actively seek knowledge. Discuss your preferred sources of information, such as professional organizations, industry publications, and networking events, to indicate your commitment to continuous learning.

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What strategies do you use to build rapport with clients and agents?

Describe specific techniques you use to connect with clients and real estate agents, such as active listening, follow-ups, and personalized communication. Show how these strategies have led to successful referrals or repeat business.

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How do you handle difficult client situations?

Provide an example of a challenging client interaction and how you navigated the situation. Focus on your communication skills, empathy, and problem-solving abilities to resolve the issue while maintaining a positive relationship.

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What role does technology play in your workflow as a loan originator?

Discuss the various technologies you utilize in your day-to-day operations, highlighting how they help you streamline processes, improve client interaction, and enhance overall efficiency in the mortgage application process.

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Can you tell us about a time you exceeded sales goals?

Share a specific example where you surpassed your sales targets, detailing the strategies you implemented, the challenges you faced, and the resulting achievements. Emphasize your dedication to performance and success.

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Wealthfront is building a financial system that favors people, not institutions.

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Full-time, on-site
DATE POSTED
January 11, 2025

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