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NPI Operations Program Manager

Company Description

At Western Digital, we are on a mission to unlock the potential of data so people, companies and organizations everywhere can create what’s next. To fulfill our vision, we are always on the lookout for potential team members who share our passion for solving problems to empower others.

When you join Western Digital, you join a legacy more than 50 years in the making. Across our Western Digital®, SanDisk®, SanDisk® Professional, WD® and WD_BLACK™ brands, we have brought some of the most storied advancements in memory and data storage technology to market—and our best, most innovative work is yet to come.

From energizing gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Here’s how you can help.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Working as the Product Owner and Team Leader, this individual will manage a cross-functional POM Team that is responsible for identifying and managing operational activities of multiple products throughout their life cycle and representing Operations in the Core team.
  • Responsible for making decisions and commitments on behalf of the Operations team in the Product Line Core Team (PLCT) and Product Development Team (PDT) meetings·
  • Identify and prepare a qualification plan for product development, samples, and manage the qualification builds for the client SSD organization· Coordinate with Supply Chain Planning teams, Procurement, Sales Operations, and Factory Management during the development and manufacturing ramp-up of the product.
  • Ensuring Low Volume Manufacturing (LVM)and production readiness by coordinating with Supply Chain, Procurement, Sales Operations, and Factory
  • Ensure Bill of Material (BOM) and SKU management requirements are met·
  • Maintaining and updating Western Digital’s internal software and databases to reflect existing and future NPI /Engineering demand, assembly instructions, build, and engineering sample plan
  • Maintains and leads efforts to improve our models and further, automate and optimize business processes and cost-reduction activities.
  • The Candidate will work on multiple projects simultaneously and interact with different teams both internally and externally.

Qualifications

REQUIRED:

  • BS/ B Tech in Engineering / Supply Chain Management/ Management / Science, MS/M Tech/ MBA preferred
  • 3-5 years of Program Management and New Product Introduction (NPI) experience specializing in EMS/Semiconductor.

SKILLS

  • Possesses good analytical & presentation skills. Knowledge in the Semiconductor industry NPI, supply chain processes, and activities Very strong data analytics, presentation, and communication skills Great communication skills with proven ability to work in a cross-functionally dynamic environment
  • Experience in working with a multinational team and the ability to work independently with internal customers at all levels & with various cultural backgrounds.
  • Strong attention to detail, excellent organizational skills, and the ability to multitask, constructively challenge the status quo, provide solutions and implement new processes. The working knowledge of applications such as MS Excel, MS projects, Agile & SAP

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the “Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here: Pay Transparency Nondiscrimination Provision (dol.gov)

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 03/17/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

#LI-RT1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Average salary estimate

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What You Should Know About NPI Operations Program Manager, Western Digital

As an NPI Operations Program Manager at Western Digital in Milpitas, CA, you'll play a critical role in shaping the future of data storage technology. At Western Digital, we are passionate about empowering others through innovation. In this position, you'll lead a cross-functional team focused on managing operational activities of multiple products throughout their life cycle. Collaborating with various teams, you will act as the main point of contact for operations during the development and manufacturing ramp-up of our client SSD organization. Your knack for managing qualification plans, ensuring production readiness, and maintaining essential documentation such as BOM and SKU management will be paramount in driving the success of our products. The excitement doesn't stop there; by analyzing and optimizing business processes, you will significantly contribute to cost-reduction initiatives. If you thrive in a dynamic environment with opportunities for creative problem-solving, Western Digital is the place for you. We value a diverse workforce and are committed to inclusion, providing a supportive space for everyone to thrive. If you have a degree in Engineering, Supply Chain Management, or related fields and possess 3-5 years of program management experience, we’d love to hear from you! Join us on our mission to unlock data potential and be a part of a team that drives incredible advancements in technology.

Frequently Asked Questions (FAQs) for NPI Operations Program Manager Role at Western Digital
What are the main responsibilities of an NPI Operations Program Manager at Western Digital?

As an NPI Operations Program Manager at Western Digital, primary responsibilities include managing operational activities of multiple products throughout their life cycle, leading a cross-functional team, developing qualification plans, ensuring production readiness, and coordinating with various teams to streamline processes. You will also be responsible for maintaining essential documentation like BOM and SKU management.

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What qualifications are required for the NPI Operations Program Manager position at Western Digital?

Candidates for the NPI Operations Program Manager role at Western Digital should possess a BS or B Tech in Engineering, Supply Chain Management, or related fields. A master's degree or MBA is preferred, along with 3-5 years of relevant program management experience, particularly in NPI within the EMS or semiconductor industries.

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What skills are essential for succeeding as an NPI Operations Program Manager in Milpitas, CA?

To thrive in the NPI Operations Program Manager position at Western Digital, you should possess strong analytical and presentation skills, excellent communication abilities, and a detailed understanding of semiconductor industry NPI and supply chain processes. Experience in cross-functional collaboration, attention to detail, and proficiency in tools like MS Excel and SAP are also crucial.

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How does Western Digital support diversity and inclusion in the workplace for NPI Operations Program Managers?

Western Digital is committed to fostering a diverse workplace that empowers all employees. As an NPI Operations Program Manager, you will be part of an inclusive environment where varied perspectives are valued, ensuring that everyone has the opportunity to contribute to our mission in innovative ways.

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What opportunities for career growth exist for an NPI Operations Program Manager at Western Digital?

An NPI Operations Program Manager at Western Digital has numerous opportunities for career advancement. By working on diverse projects, engaging in cross-functional collaboration, and contributing to impactful initiatives, you will build valuable skills and experiences that can lead to higher-level management roles or specialized positions within the organization.

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Common Interview Questions for NPI Operations Program Manager
Can you describe your experience with program management in NPI?

When answering this question, provide specific examples of past projects you managed, highlighting your role in coordinating cross-functional teams and achieving successful outcomes. Focus on metrics or successes that demonstrate your impact on the projects.

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How do you prioritize tasks when managing multiple projects?

Discuss your time management strategies and tools you use for prioritization. Mention techniques like using Agile methodologies or project management software to keep on track while discussing how you adapt to changes or unexpected challenges.

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What do you believe are the key qualities of an effective team leader?

Mention qualities such as communication, empathy, and decisiveness. Support your answer with examples from your past experiences where your leadership contributed to team success or improved collaboration.

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Explain how you manage stakeholders from different backgrounds.

Talk about your approach to understanding diverse perspectives among stakeholders. Share experiences where your communication and negotiation skills helped you navigate cultural differences and achieve project goals.

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How do you handle conflicts within project teams?

Describe your conflict resolution strategies, emphasizing the importance of communication and seeking mutually beneficial solutions. You can provide a specific example where you successfully resolved a conflict in a previous role.

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What methodologies do you find most effective for managing NPI projects?

Discuss methodologies like Agile or Lean, and explain how you implement these approaches. Support your points with examples of how these methods improved efficiency or product quality in your past projects.

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Describe a time when a project did not go as planned. How did you respond?

Provide a specific example where you faced setbacks, detailing how you analyzed the situation, communicated with stakeholders, and adapted your strategy to overcome challenges effectively.

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What role does data analytics play in your approach to program management?

Discuss how you leverage data analytics to inform decision-making and improve project outcomes. Mention tools you use for data analysis and examples of how data drove successful changes in your past roles.

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How do you ensure timely product delivery and manufacturing readiness?

Talk about your processes for coordinating with different teams, utilizing project timelines, and proactively addressing potential delays. Share examples of successful product launches to illustrate your approach.

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What attracted you to the NPI Operations Program Manager position at Western Digital?

Share your passion for data technologies and how Western Digital's values resonate with you. Highlight your interest in being part of a team that drives innovation and contributes to meaningful advancements in the industry.

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At Western Digital, we believe in the promise of data and we’re redefining how the world keeps and leverages it. We power the technology and develop the solutions that transform the possibilities of data into reality. At every step, we innovate wi...

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Full-time, on-site
DATE POSTED
December 19, 2024

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