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In House Administration

Company Description

ABOUT WESTGATE RESORTS

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

We are seeking an organized and efficient In House Administration professional to join our team in Gatlinburg, United States. As a key member of our organization, you will be responsible for managing day-to-day administrative operations and providing crucial support to various departments.

  • Manage incoming and outgoing correspondence, including emails, and phone calls
  • Prepare and edit various documents, reports, and presentations
  • Organize and maintain filing systems, both digital and physical
  • Manage office supplies inventory and place orders as needed
  • Provide administrative support to executives and other team members
  • Handle confidential information with discretion and professionalism

Qualifications

Qualifications

2-3 years of administrative experience in a corporate setting

  • Strong organizational skills with the ability to prioritize tasks and manage time effectively
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent verbal and written communication skills
  • Demonstrated ability to multitask and handle multiple projects simultaneously
  • Strong attention to detail and accuracy in work
  • Problem-solving skills and ability to take initiative
  • Ability to maintain confidentiality and exercise discretion
  • Flexibility to adapt to changing priorities and deadlines
  • Strong interpersonal skills and ability to work collaboratively in a team environment

Additional Information

Why Westgate? 

  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Wellness Programs
  • Fun, family culture
  • Employee Assistance Program (EAP)
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About In House Administration, Westgate Resorts

At Westgate Resorts, we believe in creating memorable vacation experiences, and as the In House Administration professional, you will play a pivotal role in making that happen! Based at our stunning Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN, you’ll be at the heart of our operations. Your daily adventures will include managing incoming and outgoing correspondence, preparing and editing important documents, and organizing our digital and physical filing systems. You’ll be the go-to person for maintaining our office supplies inventory and providing invaluable support to our executives and team members. Your role also involves handling confidential information with the utmost professionalism. We’re looking for someone who has 2-3 years of administrative experience, strong organizational skills, and proficiency in the Microsoft Office Suite. If you thrive in a fast-paced environment and love the idea of being part of a team that creates incredible vacation memories for families, this could be the perfect position for you at Westgate Resorts!

Frequently Asked Questions (FAQs) for In House Administration Role at Westgate Resorts
What are the responsibilities of the In House Administration position at Westgate Resorts?

The In House Administration role at Westgate Resorts involves several key responsibilities, including managing correspondence, preparing documents, and organizing filing systems. You'll handle office supplies and provide crucial support to executives, ensuring that day-to-day operations run smoothly.

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What qualifications do I need for the In House Administration job at Westgate Resorts?

To apply for the In House Administration position at Westgate Resorts, candidates should have 2-3 years of administrative experience in a corporate setting, proficiency in Microsoft Office Suite, and excellent organizational and communication skills.

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How does Westgate Resorts support employee development in the In House Administration role?

Westgate Resorts is committed to employee growth, offering advancement opportunities and development programs for the In House Administration role. You'll have access to wellness programs and community involvement initiatives that foster personal and professional development.

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What kind of work environment can I expect in the In House Administration position at Westgate Resorts?

The work environment for the In House Administration role at Westgate Resorts is both engaging and supportive. Located in the beautiful Great Smoky Mountains, you’ll work with a team that values a fun, family-oriented culture while being dedicated to exceptional service for our guests.

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What benefits are offered for the In House Administration position at Westgate Resorts?

Westgate Resorts offers a competitive benefits package for the In House Administration position, including a 401K with company match, wellness programs, daily pay options, and exclusive discounts for team members on hotels and entertainment.

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Common Interview Questions for In House Administration
Can you describe your experience with administrative duties relevant to the In House Administration role?

In your response, highlight specific administrative tasks you have handled in previous roles, such as managing correspondence, organizing files, or preparing reports, showcasing your skills and experience that directly relate to the In House Administration position.

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How do you prioritize tasks in a busy work environment, especially as an In House Administration professional?

Discuss techniques you use to prioritize tasks effectively, such as creating a daily to-do list, utilizing project management tools, or setting deadlines, and provide examples of how these methods have helped you meet tight deadlines in past roles.

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What tools or software do you prefer for document management and why?

Talk about your experience with software like Microsoft Office Suite or any other document management tools. Explain why they are beneficial for administrative tasks, providing examples of how you have effectively used them in your previous roles.

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How do you maintain confidentiality when handling sensitive information?

Describe your approach to handling confidential information, emphasizing the importance of discretion, and share any specific protocols you follow to ensure that sensitive information remains protected.

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Can you give an example of how you solved a problem in your previous administrative role?

Provide a specific instance where you identified a problem and took proactive steps to resolve it, demonstrating your problem-solving skills and ability to think critically in the face of challenges.

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How do you handle multiple projects with competing deadlines?

Discuss your multitasking abilities and mention strategies such as breaking projects into smaller tasks, setting interim deadlines, and effective collaboration with teammates to ensure all projects are completed on time.

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What does excellent customer service mean to you in the context of an In House Administration role?

Explain your understanding of customer service as it relates to internal clients and team members. Provide examples of how being organized and responsive has positively impacted your previous workplace.

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Why do you want to work at Westgate Resorts in the In House Administration position?

Share your passion for the hospitality industry and your admiration for Westgate Resorts. Mention specific aspects of the company's culture, values, or the particular role that resonate with you.

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What strategies do you use to stay organized in your administrative tasks?

Talk about organizational tools you use, such as calendars, task management software, or filing systems, and how these strategies have helped you stay efficient and effective in your previous roles.

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How do you ensure effective communication in a team setting?

Explain the importance of open communication and give examples of how you have facilitated collaboration within teams, such as holding regular meetings or using communication platforms to keep everyone informed.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
April 11, 2025

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