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Retail Store Associate

We are so excited to announce we are opening a new store in Long Beach, CA and we are so excited to hire a new team!

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Compensation - $20 an hour plus monthly bonus based on performance

Essential Tasks and Responsibilities:

  • Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
  • Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
  • Provide a butcher friendly shopping experience by personalizing every step of the way
  • Assist customers during the check-out process and deliver an experience to remember
  • Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
  • Oversee daily price changes and manage cash register as required
  • Process customer e-commerce orders and oversee timely product hand out for deliveries
  • Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
  • Performs other related duties

Physical Demands and Work Environment:

  • Physically able to exert up to 50 pounds of force
  • Occasional exposure to extreme temperatures – walk-in freezers
  • Stand/walk for up to 8-10 hours
  • Frequent movement within the store to access various departments, areas, and products

Benefits & Perks:

  • Medical, Dental & Vision Insurance
  • 401k Retirement Plan
  • Culinary Training
  • Higher Education Programs
  • Vacation Time, Paid Holiday & Birthday PTO
  • Monthly Bonus Potential
  • WF Unlimited- Free Shipping
  • Chew On This- One give away product a month
  • Wild Chef - Allowance per month to shop in our store

Qualifications:

  • High school degree or GED preferred not required
  • One year of customer service experience in retail, hospitality, or restaurant is required
  • Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required 
  • Work with integrity as a TEAM toward a shared vision
  • Be determined and deliver superior results with a sense of urgency, time management, and prioritization
  • Treat it like you own it –Take ownership and responsibility to be successful
  • Acts with respect and values other opinions
  • Strong cognitive skills, including problem analyzing
  • Excellent organizational and multitasking skills
  • Show dependability and commitment
  • Fundamental math functions such as addition, subtraction, multiplication, and division
  • Ability to meet seasonal peaks, workloads, and deadlines
  • The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.

EOE/Vets/Disability

Average salary estimate

$41600 / YEARLY (est.)
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$41600K
$41600K

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What You Should Know About Retail Store Associate, Wild Fork Foods

Exciting news! Wild Fork is opening a new store in Long Beach, CA, and we're on the hunt for our next Retail Store Associate to join our team! If you're passionate about providing an unforgettable experience to guests and have a love for cooking and eating, this job could be your perfect fit. As a Retail Store Associate at Wild Fork, you'll be more than just an employee; you’ll be a personal chef and a friendly butcher, armed with the product knowledge necessary to guide our customers to their next favorite dish or protein. Your day-to-day will include managing inventory to maximize freshness, refilling stock, and packing online orders—all while creating a welcoming and memorable checkout experience. Embrace our core values of determination, sincerity, and ownership while building a rewarding career with us. Plus, we offer a fantastic compensation package of $20 an hour, with the opportunity for bonuses based on performance. Get ready for hands-on culinary training, benefits such as medical, dental, and vision insurance, and even vacation time. If you're eager to grow with us while helping customers enjoy the best of Wild Fork, we can’t wait to meet you. Let's make delicious memories together!

Frequently Asked Questions (FAQs) for Retail Store Associate Role at Wild Fork Foods
What does a Retail Store Associate do at Wild Fork?

As a Retail Store Associate at Wild Fork, your primary responsibility is to provide an exceptional shopping experience for our guests. You're not just serving food; you're educating customers about our quality products and helping them with recommendations. Your role also includes inventory management, stocking, handling e-commerce orders, and supporting a friendly checkout process.

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What qualifications do I need to be a Retail Store Associate at Wild Fork?

To become a Retail Store Associate at Wild Fork, a high school degree or GED is preferred, but not required. However, you must have at least one year of customer service experience in retail, hospitality, or restaurant environments. Strong communication skills and the ability to work both independently and as part of a team are essential.

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What benefits are offered for the Retail Store Associate position at Wild Fork?

Wild Fork provides an attractive array of benefits for Retail Store Associates, including medical, dental, and vision insurance, a 401k retirement plan, culinary training, and vacation time. Additionally, you can look forward to monthly bonuses and unique perks such as free shipping, giveaways, and an allowance to shop in-store!

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Does Wild Fork provide training for Retail Store Associates?

Absolutely! Wild Fork is committed to developing your culinary skills. You'll undergo comprehensive training, becoming a product and culinary expert, so you can confidently offer customers great recipes and cooking tips. This support is part of our investment in your personal and career growth.

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What type of work environment can I expect as a Retail Store Associate at Wild Fork?

Working as a Retail Store Associate at Wild Fork means being in a dynamic and fast-paced environment. You'll often be on your feet, interacting with customers and managing inventory, which may involve working in walk-in freezers and lifting heavy products. It's a fun setting where teamwork is crucial!

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Is flexibility in scheduling a requirement for the Retail Store Associate role at Wild Fork?

Yes, flexibility is important! As a Retail Store Associate, you'll need to be available for various shifts, including early mornings, evenings, weekends, and holidays. This adaptability helps us meet the demands of our customers and ensure they receive the service they expect.

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How much does a Retail Store Associate make at Wild Fork?

Retail Store Associates at Wild Fork earn $20 an hour, plus there is potential for monthly bonuses based on your performance. It's a competitive pay structure that reflects our appreciation for your hard work and dedication to delivering quality service!

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Common Interview Questions for Retail Store Associate
What experience do you have in customer service relevant to the Retail Store Associate role?

When answering this question, focus on specific examples from your previous positions that showcase your ability to handle customer inquiries, resolve issues, and enhance their shopping experience. Highlight experiences where you helped customers find products or provided outstanding service.

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How would you handle a difficult customer at Wild Fork?

In your response, demonstrate empathy and problem-solving skills. Explain how you would listen to the customer's concerns, acknowledge their feelings, and work to find a solution. Providing a calm and respectful response can show how you maintain professionalism.

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What do you know about Wild Fork and our products as a Retail Store Associate?

It’s a great idea to do some research beforehand. Discuss our commitment to quality meats and unique culinary experiences. Mention any specific products or initiatives you admire and how they resonate with your personal values of food quality and customer service.

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Describe a time when you worked as part of a team to achieve a goal.

Use the STAR method (Situation, Task, Action, Result) to illustrate a team project you participated in. Highlight your role in facilitating collaboration, supporting teammates, and how the collective effort led to a successful outcome, while emphasizing your teamwork skills.

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How do you prioritize tasks during busy periods as a Retail Store Associate?

Share your strategies for time management and prioritization. You might discuss how you assess urgent customer needs versus inventory tasks and how you stay organized in a bustling environment. Being methodical and composed reflects well on your ability to handle busy scenarios.

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Can you describe your experience with inventory management?

When answering, talk about any relevant experience you have with inventory processes, such as stocking, ordering, and managing products efficiently. Provide examples where you helped maintain product freshness and availability, showcasing attention to detail.

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What do you enjoy most about working in retail or food service?

Express your passion for customer service and the joy of helping people discover great food experiences. Mention any specific joy you find in cooking and education as part of your role, which aligns with Wild Fork's mission and values.

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How do you keep up-to-date with food trends and cooking tips?

Share your enthusiasm for learning by mentioning sources you follow, like food blogs, social media channels, or culinary classes. Show your commitment to continuous learning, which aligns with Wild Fork's values of ownership and discipline.

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What would you do if you noticed a teammate was struggling with a task?

Demonstrate your team spirit by explaining how you would approach your teammate. Offer support and help them find solutions, highlighting your commitment to collaboration and mutual success within the team environment.

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Why do you want to work at Wild Fork as a Retail Store Associate?

Connect your personal values with Wild Fork’s mission. Speak about your passion for food, exceptional service, and the opportunity to grow within the company. This shows authenticity and a genuine interest in becoming part of the Wild Fork family.

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Full-time, on-site
DATE POSTED
November 24, 2024

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