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Bakery Department Manager

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

 

This position is responsible for the operation of the Bakery Department, supervision and training of department personnel, inventory and ordering of merchandise and ensuring customer service and product quality, freshness and selection as well as other duties.

 

Typical Duties and Responsibilities

  • Supervises employees by motivating, training, participating in the hiring of personnel, monitoring employee performance, recommending personnel action (i.e. hiring, firing, layoff, disciplinary action, scheduling personnel according to coverage needs) maintaining a safe and secure work environment etc
  • Maintains and encourages an atmosphere of fast, friendly courteous customer service.
  • Performs customer relation duties and engages in suggestive selling techniques.
  • Meets departmental projected sales and gross margin objectives.
  • Ensures adequate product quantity, quality and freshness by checking, receiving and controlling inventory, preventing the sale of out-dated products, computing gross profit, processing administrative paperwork by computer and maintaining accurate department records.
  • Changes ends and promotion walls.
  • Arranges seasonal displays for promotionals. 
  • Performs all job duties and responsibilities with honesty and integrity.
  • Supervises, motivates, trains and participates in the hiring of personnel.
  • Performs other duties as assigned or needed.

Requirements

Education:

  • High School Diploma or equivalent 

Experience:

  • As a bakery clerk, Lead Clerk, MIT or equivalent to understand the Bakery department procedures.
  • Applying strong analytical and problem-solving skills with close attention to detail in order to effectively monitor progress and complete assignments, performing all duties with efficiency and accuracy.
  • Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
  • Performing basic math (add, subtract, multiply and divide) and compute weights and measures.
  • Utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, buyers, etc.
  • Applying basic knowledge of Microsoft computer operating systems in a work setting.

Ability to:

  • Conduct visual inspections and read reports, manuals etc.
  • Learn taste, content and perishability of products, safety and sanitation procedures and department policies.
  • Work around machinery emitting heat and cold conditions.
  • Forecast accurately according to demand, past sales, expectations etc.
  • Frequently bend, repetitively use hands, stand, walk and lift up to approximately 50 lbs.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g. knives) and work aides.

Additional Requirements:

  • Must be at least 18 years old
  • Food Handlers Certification (per state laws).

Machines and Equipment Operated:

  • Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc)
  • Operates all bakery equipment.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary.   

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pay Range

USD $31.56 - USD $31.56 /Hr.

Average salary estimate

$65589 / YEARLY (est.)
min
max
$65589K
$65589K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Bakery Department Manager, WinCo Foods

Are you ready to rise to the occasion? Join WinCo Foods as a Bakery Department Manager in Lewisville! At WinCo, we're not just about groceries; we’re a proud family of over 22,000 employee owners making a real difference in our customers' lives. With an employee stock ownership plan that celebrates our team, we’re committed to delivering the freshest products and the lowest prices to our communities. As the Bakery Department Manager, you will oversee the entire bakery operation, honing your leadership skills by supervising and training an awesome team. You'll ensure that our products meet the highest standards of quality and freshness while creating a friendly and inviting atmosphere for our customers. Your typical day might involve everything from motivating your team and handling inventory management to enhancing customer relations through suggestive selling techniques. You’ll also play a vital role in managing promotional displays and adhering to safety and sanitation protocols, ensuring we deliver the best service possible. Being part of WinCo means you’ll have comprehensive benefits, including robust medical plans and tuition support, plus the satisfaction of helping feed families in our community. If you have experience as a bakery clerk, a flair for analytical skills, and a passion for customer service, we can't wait to see how you can help lead our bakery to success!

Frequently Asked Questions (FAQs) for Bakery Department Manager Role at WinCo Foods
What are the main responsibilities of a Bakery Department Manager at WinCo Foods?

As a Bakery Department Manager at WinCo Foods, your main responsibilities will include overseeing the daily operations of the bakery department, supervising and training bakery staff, managing inventory and ordering supplies, ensuring product quality, and providing exceptional customer service. You will also participate in hiring and motivating your team, monitor sales objectives, and create appealing promotional displays to drive sales.

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What qualifications are needed to become a Bakery Department Manager at WinCo Foods?

To become a Bakery Department Manager at WinCo Foods, candidates typically need a high school diploma or equivalent and experience in a bakery environment, such as in roles like bakery clerk or lead clerk. Strong analytical, problem-solving, and communication skills are also vital, as well as the ability to perform basic math calculations and work around bakery equipment.

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How does WinCo Foods support its Bakery Department Managers in their roles?

WinCo Foods provides extensive support to its Bakery Department Managers through comprehensive training programs, benefits like health care and tuition assistance, and a culture of employee ownership. This means that as a Bakery Department Manager, you’re not only responsible for the bakery's success, but you also play a crucial role in the broader mission of making lives better for both customers and fellow employee owners.

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What skills are essential for success as a Bakery Department Manager at WinCo Foods?

Essential skills for success as a Bakery Department Manager at WinCo Foods include strong interpersonal and leadership abilities, proficiency in inventory management, familiarity with food safety standards, as well as basic math skills. Additionally, having a keen attention to detail and the ability to handle multiple tasks efficiently will serve you well in this dynamic environment!

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What is the work environment like for a Bakery Department Manager at WinCo Foods?

The work environment for a Bakery Department Manager at WinCo Foods is collaborative and fast-paced, focusing on delivering quality products and excellent customer service. You'll work alongside a dedicated team, fostering a culture of support and inclusivity while managing the daily challenges of running a busy bakery department. The role requires both teamwork and self-direction to meet objectives and promote an engaging shopping experience!

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Common Interview Questions for Bakery Department Manager
What strategies will you use to lead your team as a Bakery Department Manager?

In leading my team as a Bakery Department Manager, I would prioritize open communication and build rapport with team members. I believe in recognizing each employee's strengths and providing them with opportunities for development. Creating a collaborative environment where everyone feels empowered to contribute ideas will motivate the team and enhance our overall performance.

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How do you ensure product quality in the bakery department?

To ensure product quality in the bakery department, I would implement regular inventory checks and audits to monitor freshness and adherence to safety standards. I’d also educate the team on proper storage techniques and encourage them to proactively communicate about product issues. A culture of quality and accountability will be central to our success.

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Can you explain your experience with inventory management?

In my previous roles, I've effectively managed inventory by utilizing stock management systems to forecast demand accurately. I routinely analyzed sales data to adjust orders and minimize waste, ensuring we always have the right quantity of fresh products available. My experience has taught me to balance inventory control with customer preferences to maximize sales.

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What customer service approach do you believe works best in a bakery setting?

In a bakery setting, I believe that a personalized approach to customer service works best. Engaging customers with friendly greetings, offering product knowledge, and suggesting complementary items can enhance their shopping experience. Training staff to be attentive and responsive while creating an inviting atmosphere is key to building customer loyalty.

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How do you handle conflicts within your team?

When conflicts arise within my team, I approach them with open dialogue. I aim to understand all perspectives by facilitating a discussion and guiding the team to seek a fair resolution. I believe conflict can lead to better understanding and stronger teamwork, so I strive to address issues promptly while promoting a positive working environment.

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What techniques do you use to enhance team productivity?

To enhance team productivity, I focus on clear goal-setting and establishing roles and responsibilities for each team member. I also provide ongoing training and encouragement, celebrating milestones and recognizing achievements. Implementing tools to streamline workflows and offering constructive feedback can help us continuously improve our performance.

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What experience do you have with food safety regulations?

I am well-versed in food safety regulations and practices, having received comprehensive training in sanitation and safety protocols. I ensure that all team members are educated about these regulations, regularly conducting training sessions and maintaining compliance with local health codes to ensure our bakery department operates safely and effectively.

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How do you plan seasonal displays to promote items in your bakery?

I plan seasonal displays by closely analyzing customer preferences and seasonal trends. Collaborating with my team, I brainstorm creative and appealing designs that highlight key products. I also monitor sales performance and customer feedback to refine our displays continuously, ensuring they resonate with customers and drive sales.

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What would you do if a significant product recall occurred?

In the event of a significant product recall, I would act swiftly to communicate with my team about the situation, ensuring they understand the recall details. I'd initiate a thorough review of our inventory to remove affected products and inform customers promptly while assuring them of our commitment to quality and safety.

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What motivates you to succeed as a Bakery Department Manager?

My motivation as a Bakery Department Manager comes from my passion for creating delightful products and providing excellent customer experiences. I find fulfillment in leading my team to achieve shared goals and knowing that our work positively impacts the community. It's the blend of creativity, teamwork, and service that drives me forward.

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Full-time, on-site
DATE POSTED
April 13, 2025

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