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Leasing Consultant (Davis Monthan Air Force Base)

WinnCompanies is looking for a Leasing Consultant to join our military housing team at Davis Monthan Air Force Base, which is located in Tucson, AZ.


In this role, you will be responsible for showing, selling, and leasing homes, working with prospective residents, and carrying out activities related to managing the waitlist.


Responsibilities
  • Review prospective residents applications to verify their qualifications for the community according to all company, local, state, federal, and other applicable laws and regulations.
  • Handle telephone inquiries, internet leads and walk-in traffic, and manage lead follow-up through CRM.
  • Maintain and increase occupancy by selling and leasing homes through matching customers' needs and desires with community inventory available and demonstrating the value in our community.
  • Utilize features/benefits, selling on virtual and physical tours to communicate community value.
  • Ensure 'Rent Ready' property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
  • Perform administrative functions required to lease property (to include processing rental application, data entry, general correspondence, waitlist maintenance and resident files).


Requirements
  • High school diploma or GED equivalent.
  • 1-2 years of work experience in sales, leasing, hospitality, or customer service.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Superb attention to detail.
  • Ability to manage multiple assignments and tasks and work under pressure.


Preferred Qualifications
  • Associate's degree.
  • CALP certification.
  • Experience in property management.
  • Experience with Yardi property management software.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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What You Should Know About Leasing Consultant (Davis Monthan Air Force Base), WinnCompanies

WinnCompanies is excited to welcome a Leasing Consultant to our dedicated military housing team at the Davis Monthan Air Force Base in Tucson, AZ! In this vibrant role, you'll actively engage with prospective residents, showcasing our wonderful homes and guiding them through the leasing process. Imagine showing families the perfect place they could call home and being their go-to expert for all things related to community living. Not only will you evaluate applications to ensure they fit our community's needs, but you will also be crucial in following up on inquiries through various platforms, whether that’s in-person visits, phone calls, or online leads. Your role includes ensuring that our rental properties are always presented in ‘Rent Ready’ condition, so attention to detail is a must! With a strong commitment to customer service and a knack for multitasking, you’ll bring enthusiasm to each showing. Experience in customer service or sales is valuable, but what really counts is your passion for helping others find their new home. If you're looking to make a positive impact on the lives of military families while advancing your career, we want to hear from you! Join us to be part of a rewarding team that values diversity and teamwork, and take the first step towards a fulfilling career with WinnCompanies.

Frequently Asked Questions (FAQs) for Leasing Consultant (Davis Monthan Air Force Base) Role at WinnCompanies
What are the responsibilities of a Leasing Consultant at Davis Monthan Air Force Base with WinnCompanies?

As a Leasing Consultant at Davis Monthan Air Force Base with WinnCompanies, your responsibilities will include showing, leasing, and selling homes, communicating effectively with prospective residents, managing the waitlist, and ensuring our properties are always in top condition. You’ll also handle inquiries via phone and online, working closely with our CRM system to track leads and follow up diligently.

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What qualifications do I need to apply for the Leasing Consultant position at WinnCompanies?

To qualify for the Leasing Consultant position at WinnCompanies, you should possess a high school diploma or GED equivalent and have 1-2 years of experience in sales, leasing, hospitality, or customer service. A valid driver's license and familiarity with Microsoft Office are necessary, along with excellent communication skills and attention to detail to thrive in this role.

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How does WinnCompanies support the career development of its Leasing Consultants?

WinnCompanies is committed to the growth of its Leasing Consultants by providing multi-faceted leadership and professional development opportunities. We offer various training programs and resources aimed at enhancing your skills and advancing your career within our organization, ensuring you continually learn and grow.

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Is prior experience in property management necessary for a Leasing Consultant at Davis Monthan Air Force Base?

While prior experience in property management can be beneficial, it is not strictly necessary for the Leasing Consultant position at WinnCompanies. We value customer service and sales experience highly and provide comprehensive training for all new team members to ensure they succeed in their roles.

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What benefits does WinnCompanies offer to Leasing Consultants?

Leasing Consultants at WinnCompanies are eligible for a range of comprehensive benefits, including generous time off policies, 401(k) options with matching, various medical, dental, and vision plan choices, tuition reimbursement, and opportunities to participate in employee wellness programs. We prioritize your well-being and professional growth!

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Common Interview Questions for Leasing Consultant (Davis Monthan Air Force Base)
What interests you about the Leasing Consultant position at WinnCompanies?

When answering this question, focus on your passion for real estate and customer service. Highlight how you admire WinnCompanies' commitment to affordable housing for military families, and express your excitement about contributing to a positive living experience for residents.

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How do you manage multiple tasks and prioritize your workload?

To effectively manage multiple tasks, discuss your organizational skills and time management strategies. Mention tools or techniques you use, such as to-do lists or CRM software, and emphasize your ability to adapt and stay focused, ensuring all responsibilities are handled efficiently.

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Can you describe a challenging situation you faced in a previous sales or leasing job?

Share a specific example that demonstrates your problem-solving skills and resilience. Focus on how you addressed the challenge, maintained excellent customer service, and what you learned from that experience that you can bring to the Leasing Consultant role.

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How would you handle a potential resident who is hesitant to lease a home?

Address this question by outlining your approach to overcoming objections. Emphasize the importance of listening to the resident's concerns, providing valuable information about the community, and showcasing the benefits that align with their needs to encourage their decision.

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What do you think makes a community desirable for residents?

Your answer should reflect an understanding of resident needs. Discuss factors such as location, amenities, community engagement, and overall living experience. Highlighting WinnCompanies' strengths can further demonstrate your knowledge and fit for the position.

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How do you ensure properties are kept in 'Rent Ready' condition?

Explain your attention to detail and proactive approach. Discuss your routine checks, coordination with maintenance personnel, and your understanding of what 'Rent Ready' entails in providing prospective residents with the best impression of the property.

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What techniques do you use for effective communication with potential residents?

Share specific strategies that have worked for you, such as being approachable, active listening, and tailoring your communication style to meet the resident's needs, whether through in-person conversations, phone calls, or digital platforms.

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How do you follow up with leads and manage your CRM effectively?

Discuss your systematic approach to entering data into the CRM, tracking interactions, and setting reminders for follow-ups. Highlight how this has helped you convert leads into leases and maintain relationships with potential residents.

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Why is customer service important in the leasing industry?

Articulate how exceptional customer service can enhance resident satisfaction and retention, leading to increased occupancy rates. Explain your commitment to meeting resident needs and how this aligns with WinnCompanies' mission.

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What do you believe sets WinnCompanies apart from other housing providers?

In your response, highlight WinnCompanies' dedication to military families and its reputation for quality affordable housing. Emphasize the company culture of teamwork, innovation, and commitment to developing its employees, which enhances the living experience it provides.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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March 8, 2025

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