Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Maintenance Supervisor I (ThirtyOne Elm) image - Rise Careers
Job details

Maintenance Supervisor I (ThirtyOne Elm)

You lead best by getting your hands dirty with your team. Your incredible customer service skills make you a great example and role model. You are ready to step into a leadership role while maintaining high standards of any property you work on.


WinnCompanies is looking for a Maintenance Supervisor I to join our team at ThirtyOne Elm, a 74-unit market and workforce property located in Springfield, MA.


The work schedule consists of Monday through Friday from 8am - 5pm with a rotational on-call work schedule.


Responsibilities
  • Oversee the maintenance operations of the property.
  • Supervise maintenance staff at the property and perform maintenance functions.
  • Maintain the maintenance operation at the property on a day to day basis as a working supervisor in such areas, but not limited to, appliances, carpentry, hardware accessories, masonry, painting, and basic electrical, plumbing and HVAC.
  • Maintain grounds and curb appeal through snow removal, landscaping and trash management activities.
  • Complete monthly building and unit inspections to ensure property is maintained to operating standards.
  • Review third party property inspections to resolve maintenance repairs.        
  • Responsible for preparing work schedule for the Maintenance Supervisor and vendors to complete service requests, maintain the preventive maintenance program and overall curb appeal.
  • Maintain working knowledge of all maintenance programs and capital improvement projects.
  • Solicit bids from contractors with approval from the Property Manager and Regional Maintenance Manager.
  • Participate in on call activity during off hours, emergencies and hands on maintenance activity every 5weeks shared with 3 other properties.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • Less than 1 year of supervisory experience.
  • General knowledge of electrical, plumbing, appliance, and HVAC.
  • CAMT certification.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Availability for on-call activity every 5 weeks (mileage reimbursement provided).
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Solid verbal and written communication skills.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Vocational or technical training.
  • HVAC, asbestos, or lead-based paint certifications.
  • Experience with Real Page or One Site property management software.
  • Prior experience with boiler, chiller and HVAC Heat Pump.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

WinnCompanies Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
WinnCompanies DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of WinnCompanies
WinnCompanies CEO photo
Gilbert Winn
Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Supervisor I (ThirtyOne Elm), WinnCompanies

Are you ready to take the next step in your career as a Maintenance Supervisor I at ThirtyOne Elm in Springfield, MA? At WinnCompanies, we are looking for someone like you who thrives in a hands-on role while embodying outstanding customer service. As a Maintenance Supervisor I, you will oversee the maintenance operations of our 74-unit property, leading a dedicated team by example. Your tasks will include supervising maintenance staff, performing varied maintenance functions, and ensuring the property not only meets but exceeds operational standards. You'll be involved in everything from handling appliances and basic electrical tasks to maintaining grounds with curb appeal through landscaping and snow removal. You’ll conduct monthly inspections and resolve maintenance repairs while managing schedules for service requests. We’re looking for someone with general knowledge in electrical, plumbing, and HVAC systems, alongside at least 3-5 years of relevant experience. Your leadership will help us create a community that our residents love to call home. If you have a passion for maintaining and improving properties, we encourage you to apply today to join our supportive team at ThirtyOne Elm!

Frequently Asked Questions (FAQs) for Maintenance Supervisor I (ThirtyOne Elm) Role at WinnCompanies
What are the responsibilities of a Maintenance Supervisor I at ThirtyOne Elm?

As a Maintenance Supervisor I at ThirtyOne Elm, you will oversee daily maintenance operations, guide your maintenance staff, and perform a variety of hands-on maintenance functions. This includes ensuring that all electrical, plumbing, HVAC, and appliance systems are functioning properly while also maintaining grounds and overall property curb appeal through landscaping and snow removal. Additionally, part of your role will involve conducting monthly inspections and managing service requests.

Join Rise to see the full answer
What qualifications are needed to become a Maintenance Supervisor I at WinnCompanies?

To qualify for the Maintenance Supervisor I position at WinnCompanies, you should have a high school diploma or GED, accompanied by 3-5 years of relevant work experience. While a CAMT certification is preferred, general knowledge of electrical, plumbing, and HVAC systems is vital. Basic computer skills, particularly with Microsoft Office, are also necessary, along with solid communication skills and a current driver's license in good standing.

Join Rise to see the full answer
What benefits can I expect as a Maintenance Supervisor I at ThirtyOne Elm?

As a Maintenance Supervisor I at ThirtyOne Elm, you'll enjoy a range of comprehensive benefits, including generous time off policies, a 401(k) plan with a company match, diverse medical, dental, and vision plans, and tuition reimbursement. You will also have access to a wellbeing program, employee assistance resources, and corporate discount programs, all designed to support your work-life balance and professional growth.

Join Rise to see the full answer
Does the Maintenance Supervisor I role at WinnCompanies require previous supervisory experience?

While the Maintenance Supervisor I position at WinnCompanies does require less than one year of supervisory experience, having strong leadership skills is crucial. Your ability to effectively manage and motivate your maintenance staff while overseeing property operations is essential for success in this role.

Join Rise to see the full answer
What is the work schedule for the Maintenance Supervisor I position at ThirtyOne Elm?

The work schedule for the Maintenance Supervisor I position at ThirtyOne Elm is typically Monday through Friday from 8 am to 5 pm. However, there is also a rotational on-call schedule where you’ll be involved in hands-on maintenance work and will participate in emergency maintenance activities every five weeks. Mileage reimbursement is provided during these on-call duties.

Join Rise to see the full answer
Common Interview Questions for Maintenance Supervisor I (ThirtyOne Elm)
How do you manage the maintenance team while ensuring high standards?

To manage the maintenance team effectively, I focus on clear communication and setting expectations. I encourage team collaboration and actively participate in onsite tasks to motivate staff by example. Continuous training on best practices is also part of my strategy to ensure we maintain high operational and service standards.

Join Rise to see the full answer
Can you describe your experience with HVAC systems?

In my previous roles, I have developed a solid understanding of HVAC systems by not only servicing them but also managing maintenance schedules. Understanding how HVAC systems function allows me to identify issues quickly and ensure we maintain a comfortable living environment for residents.

Join Rise to see the full answer
What strategies do you use to maintain curb appeal in a property?

To maintain curb appeal, I implement regular landscape management, ensure prompt snow removal, and supervise trash disposal activities. I also regularly conduct property walk-throughs to identify any areas that require attention and involve my team in brainstorming solutions that enhance the overall appearance of the property.

Join Rise to see the full answer
How do you handle emergency maintenance requests?

In emergency situations, I prioritize requests based on urgency and safety. I'm quick to assess the issue and deploy the right team members to handle the situation efficiently. I also believe in effective communication with residents to keep them informed during emergencies.

Join Rise to see the full answer
What is your approach to conducting inspections?

My approach to conducting inspections involves a thorough checklist based on property standards. I emphasize teamwork during inspections, gathering input from maintenance staff to collectively address areas that may need repairs or improvements, ensuring nothing is overlooked.

Join Rise to see the full answer
Describe a time you dealt with a difficult tenant situation.

In a challenging tenant situation, I focused on empathy and open communication. Listening to their concerns helped me find a resolution that satisfied both the tenant and property guidelines. Establishing trust and respect was key to alleviating the tension.

Join Rise to see the full answer
How do you stay updated on property maintenance best practices?

To stay updated on property maintenance best practices, I attend workshops, subscribe to industry publications, and network with professionals in the field. Furthermore, I encourage my team to share insights, promoting a culture of continuous learning.

Join Rise to see the full answer
What role does customer service play in maintenance supervision?

Customer service is vital in maintenance supervision. Our work directly impacts residents’ satisfaction. By being responsive and professional, we create a positive living environment, respecting residents' concerns while ensuring maintenance quality.

Join Rise to see the full answer
How do you prioritize maintenance requests?

I prioritize maintenance requests by categorizing them based on urgency and impact on residents. Emergencies take precedence, followed by requests that could affect comfort or safety. I ensure effective communication with the team to manage expectations.

Join Rise to see the full answer
Why do you want to work for WinnCompanies as a Maintenance Supervisor I?

I admire WinnCompanies' commitment to community and quality living standards. The opportunity to lead a maintenance team while impacting residents positively aligns with my skills and professional goals. I am excited about the potential for career growth within the organization.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
SupplyHouse.com Hybrid Reno, Nevada, United States
Posted 4 days ago
Photo of the Rise User
Veolia Environnement SA Hybrid 1720 Robert C Jackson Dr, Maryville, TN 37801, USA
Posted 10 days ago
Photo of the Rise User
Posted 7 days ago
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays

Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

495 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 14, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!