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Property Manager I (Crenshaw)

WinnCompanies is searching for a Property Manager I to join our team at Crenshaw, a 32-unit affordable housing community located in Los Angeles, CA.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


Please note that the pay rate for this position is $29.00 per hour.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Minimum of 1 year of supervisory experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Strong working experience in tax credit (LIHTC) programs.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Knowledge of marketing and leasing techniques.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • Experience with Yardi or RealPage property management software.
  • Direct HUD experience.


$29 - $29 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Gilbert Winn
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What You Should Know About Property Manager I (Crenshaw), WinnCompanies

Are you ready to take your property management skills to the next level? WinnCompanies is excited to welcome a Property Manager I to our Crenshaw team, located in sunny Los Angeles, CA. In this pivotal role, you'll be managing a vibrant 32-unit affordable housing community while ensuring that everything runs smoothly and efficiently. You'll collaborate closely with senior management to set acceptable rent levels and maintain a high occupancy rate, all while providing a warm and welcoming environment for our residents. Your daily responsibilities will include processing moves in and out, overseeing applications, and ensuring thorough compliance with housing regulations. With a strong focus on teamwork, you will guide our maintenance team to keep the property in pristine condition and resolve any resident issues professionally and promptly. This position not only allows you to enhance your leadership abilities by hiring and developing staff but also offers an opportunity to craft the annual budget and manage financial reporting. If you're passionate about creating positive living experiences and have previous experience in property management, we would love to hear from you. The pay rate for this role is $29.00 per hour, and you'll enjoy a plethora of benefits, including generous time off, health plans, and more. Come join the WinnCompanies family where we are dedicated to building communities that make a difference!

Frequently Asked Questions (FAQs) for Property Manager I (Crenshaw) Role at WinnCompanies
What are the main responsibilities of a Property Manager I at WinnCompanies?

As a Property Manager I at WinnCompanies, you'll be responsible for the overall management of a 32-unit affordable housing community in Los Angeles. This includes marketing and maintaining the property, overseeing rent levels and tenant files, ensuring compliance with regulations, and addressing resident concerns in a timely manner. You'll also work closely with senior management to prepare budgets and financial reports, making this a vital role within our organization.

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What qualifications are required for the Property Manager I position at Crenshaw?

To qualify for the Property Manager I role at Crenshaw, you need a high school diploma or GED equivalent, and at least 1-3 years of relevant work experience with a minimum of 1 year in a supervisory position. Knowledge of tax credit programs and landlord-tenant laws is essential, as well as strong customer service skills and the ability to manage diverse personalities effectively.

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What is the pay rate for the Property Manager I position at WinnCompanies?

The pay rate for the Property Manager I position at WinnCompanies is $29.00 per hour. This competitive rate reflects the importance of the role within our affordable housing community and aligns with our commitment to offering fair wages for our dedicated employees.

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Are there any preferred qualifications for the Property Manager I role at Crenshaw?

While not mandatory, preferred qualifications for the Property Manager I position include a bachelor's degree and professional designations such as NAHP–CPL, SHCM, or CAM. Additionally, experience with property management software like Yardi or RealPage and direct HUD experience will set candidates apart.

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What benefits do Property Manager I employees receive at WinnCompanies?

Employees in the Property Manager I role at WinnCompanies enjoy a variety of benefits, including generous time off, comprehensive medical and dental plans, 401(k) options with a company match, tuition reimbursement, and even employee discounts. Additionally, we provide continuous training and development opportunities to help our employees grow in their careers.

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Common Interview Questions for Property Manager I (Crenshaw)
How do you manage and maintain high occupancy rates in a property?

To effectively manage high occupancy rates, I focus on a strategic marketing approach that promotes the unique qualities of the property. This includes utilizing online platforms, engaging with the community, and ensuring that the apartments are appealing and well-maintained. Regular follow-ups with prospective tenants and timely responses to inquiries are also crucial in maintaining interest.

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Can you describe your experience with tax credit programs?

Absolutely! My experience with tax credit programs includes thorough understanding and compliance with LIHTC regulations. I've worked on processing applications, conducting recertifications, and ensuring that my properties meet all program guidelines. This expertise allows me to assist prospective tenants while also maintaining the financial stability of the property.

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How would you handle a conflict or issue with a resident?

When faced with a conflict, my approach is to remain calm and listen actively to the resident's concerns. I believe in finding solutions collaboratively, ensuring that the resident feels heard while also adhering to property policies. Open communication and timely follow-ups are key to resolving any issues amicably.

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What strategies do you employ for effective team management?

Effective team management involves clear communication, setting expectations, and fostering an inclusive environment where everyone feels valued. I prioritize regular staff meetings and one-on-one check-ins to address any concerns and encourage professional development among team members.

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How do you ensure compliance with local and federal housing regulations?

To ensure compliance, I stay updated with local and federal regulations by attending training sessions and networking events with fellow property managers. Regular audits of tenant files and property records also help in maintaining compliance, and I implement a checklist to ensure all necessary documents are accurately collected and stored.

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What is your experience with budget preparation and financial reporting?

My experience with budget preparation involves collaborating with senior management to establish realistic financial objectives, closely analyzing past expenditures, and forecasting future necessities. For financial reporting, I use various software tools to track income, expenses, and variances efficiently, ensuring transparency and accountability.

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Describe a time you successfully turned around a property’s management.

In a previous role, I inherited a property facing high vacancy rates and maintenance issues. By implementing targeted marketing strategies and enhancing resident communication, I was able to increase occupancy by 30% within six months. Additionally, collaborating with the maintenance team to prioritize urgent repairs improved resident satisfaction significantly.

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How do you promote a positive community environment for residents?

Promoting a positive community environment starts with fostering open lines of communication. I organize regular community events and encourage residents to engage with each other. I also solicit feedback on how to improve the living experience, which helps create a sense of belonging and community pride.

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What tools or software do you find most helpful for property management?

I find property management software such as Yardi or RealPage immensely helpful for tracking tenant information, processing payments, and managing maintenance requests. These tools streamline daily operations and provide valuable insights into property performance.

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How do you approach training and developing new employees in your team?

I approach training and development through a structured onboarding process, ensuring new team members receive comprehensive training on all property policies and procedures. Regular training sessions, mentorship programs, and continued education opportunities are vital in fostering growth and confidence among new hires.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
January 11, 2025

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