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Regional Maintenance Manager (Upstate New York Region)

WinnCompanies is looking for a Regional Maintenance Manager to join our team in Upstate New York.


In this role, you will oversee the maintenance operations of the properties in their respective region as well as serving as the point person for all the maintenance personnel. You will stay up to date with the required financial controls and regulatory requirements.


This opportunity offer a pay range of $80,000 to $90,000 annually, based on experience with a potential 10% performance-based annual bonus.


Responsibilities
  • Oversee maintenance operations. Maintain curb appeal and building interior & exterior to Winn Standards.
  • Review building systems for proper operations. Ensure all site logs are being kept and are correct.
  • Ensure apartment upkeep & unit turnovers are completed to Winn Standards.
  • Ensure Customer Service & Work Orders are completed in a timely fashion. Review WOPR report. Complete annual maintenance audits. Oversight of contractors and recommendations.
  • Ensure seasonal maintenance & snow removal is completed in a safe & timely fashion.
  • Act as leader for maintenance staff. Participate in hire, fire, and discipline recommendations with direct managers & Director of Maintenance (DOM). Assess, propose, develop and provide training for maintenance personnel.
  • Review Open Position Report & Work with site manager to fill the positions quickly.
  • Ensure employee & site safety. Respond to and coordinate efforts in emergency situations on site, such as fires and floods, during and after normal business hours, to Winn standards and expectations.
  • Manage financial controls. Work with property manager to adhere to budgets. Partner with manager to forecast budgets & financial reviews.
  • Ensure timing of capital projects & completion dates, review 3-bid packages, approve scope of work and asses, analyze and recommend property projects.
  • Adhere to regulatory requirements. Ensure compliance of all properties with federal, state and local & REAC.
  • Administer pre-inspection of properties prior to REACs ensuring above average inspection results.
  • Assess the potential of new property opportunities.
  • Partner with regional team to recommend action.
  • Review regulatory compliance of these properties. Act as member of the due diligence team with other regional members.


Requirements
  • High school diploma or GED equivalent.
  • 8-10 years of relevant work experience in residential apartment maintenance.
  • 5-8 years of supervisory/management experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Availability for on-call activity during off-hours for urgent needs.
  • Experience with computer systems, particularly Microsoft Office.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.
  • Strong communications skills with stakeholders and direct reports.
  • Excellent leadership skills.
  • Ability to work collaboratively in small teams by offering ideas and identifying issues.


Preferred Qualifications
  • Experience with RealPage property management software.
  • CAMT certification.


$80,000 - $90,000 a year

#LI-BB1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Regional Maintenance Manager (Upstate New York Region), WinnCompanies

WinnCompanies is excited to invite you to apply for the position of Regional Maintenance Manager in the beautiful Upstate New York region, based in Rochester. In this dynamic role, you'll be the driving force behind the maintenance operations of our properties, ensuring everything meets the high standards our team has set. You'll lead a dedicated team of maintenance professionals, manage budgets, and oversee essential projects to keep our living communities safe and appealing. With a compensation range of $80,000 to $90,000 plus a potential 10% performance bonus, this role is not just a job; it's an opportunity to make a positive impact in the lives of residents in your community. You'll review daily operations, maintain the properties' aesthetic appeal, coordinate seasonal maintenance, and ensure compliance with regulations. Your leadership will shine as you mentor your team and work closely with property managers to handle any emergencies that arise. At WinnCompanies, we value our employees and offer generous benefits including time off, health plans, flexible scheduling, and career development opportunities. If you're passionate about improving living spaces and fostering a positive work environment, we want you on our team!

Frequently Asked Questions (FAQs) for Regional Maintenance Manager (Upstate New York Region) Role at WinnCompanies
What are the main responsibilities of the Regional Maintenance Manager at WinnCompanies?

As the Regional Maintenance Manager at WinnCompanies, your primary responsibilities include overseeing maintenance operations, managing a team of maintenance personnel, ensuring the proper upkeep of properties, and maintaining compliance with financial and regulatory requirements. You will also conduct annual maintenance audits, manage budgets, and lead seasonal maintenance initiatives. Your role is crucial in maintaining the aesthetic appeal and safety of our apartment communities.

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What qualifications do I need to become a Regional Maintenance Manager at WinnCompanies?

To become a Regional Maintenance Manager at WinnCompanies, you need a high school diploma or GED, along with 8-10 years of relevant work experience in residential apartment maintenance. Additionally, 5-8 years of supervisory or management experience are required. Strong leadership skills, effective communication abilities, and a current driver's license in good standing are also essential for success in this role.

Join Rise to see the full answer
What is the salary range for a Regional Maintenance Manager at WinnCompanies?

The salary range for a Regional Maintenance Manager at WinnCompanies is competitive, offering between $80,000 to $90,000 annually based on experience. Additionally, there is the potential for a performance-based annual bonus of up to 10%, making this a rewarding opportunity for qualified candidates.

Join Rise to see the full answer
What benefits can I expect as a Regional Maintenance Manager at WinnCompanies?

As a Regional Maintenance Manager at WinnCompanies, you can expect a comprehensive benefits package, including generous time off, health insurance options, a 401(k) plan with company match, tuition reimbursement, and various wellness programs. We prioritize the well-being of our employees and offer flexible working arrangements, corporate discounts, and an Employee Relief Program to support those facing unexpected hardships.

Join Rise to see the full answer
How does the Regional Maintenance Manager contribute to the team at WinnCompanies?

The Regional Maintenance Manager plays a pivotal role in the WinnCompanies team by ensuring that maintenance operations run smoothly and efficiently, thereby enhancing the overall living experience for residents. Your leadership and commitment to quality maintenance directly affect the community's reputation and satisfaction levels, fostering teamwork and a supportive work environment among staff while driving adherence to regulatory and safety standards.

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Common Interview Questions for Regional Maintenance Manager (Upstate New York Region)
Can you describe your experience in managing maintenance operations?

When asked about your experience in managing maintenance operations, focus on specific examples that showcase your leadership skills. Describe the size of the teams you've managed, the types of properties you've overseen, and specific challenges you faced along with how you resolved them. Highlight any improvements you implemented that led to enhanced efficiency or resident satisfaction.

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How do you prioritize tasks when overseeing multiple properties?

In your response, emphasize the importance of organization and workload management. You could discuss using task management tools or setting urgent alerts for maintenance issues. Share how you balance short-term urgent repairs with long-term projects and planning to ensure every property receives the attention it requires.

Join Rise to see the full answer
What techniques do you use to ensure compliance with federal and state regulations?

Discuss the systematic approach you take to ensure compliance, such as regular training for staff on regulatory changes, conducting audits, and keeping detailed documentation for inspections. Mention specific regulations you've worked with and successful outcomes you achieved in maintaining compliance.

Join Rise to see the full answer
Describe your experience working with a diverse team.

When answering this, emphasize your ability to foster an inclusive workplace and how this diversity strengthens team success. Share specific strategies you've used to communicate effectively across different backgrounds and cultures and highlight positive results that came from your efforts.

Join Rise to see the full answer
How do you handle emergency situations in properties you manage?

In your answer, outline a step-by-step approach to handling emergencies, emphasizing calmness under pressure. Discuss past experiences where you coordinated successful responses to incidents, such as floods or fires, and highlight how you ensured the safety and well-being of residents.

Join Rise to see the full answer
What are your methods for training and developing maintenance staff?

Explain your commitment to continuous development. Share how you identify training needs, utilize both hands-on training and formal education, and provide constructive feedback. Mention any specific training programs you've implemented and the impact they had on team performance.

Join Rise to see the full answer
How do you utilize technology for maintenance management?

When discussing technology in maintenance management, detail any software systems you've used, such as RealPage property management software. Focus on how technology improved operations, increased efficiency, or enhanced data management for your team.

Join Rise to see the full answer
What approach do you take to ensure customer service excellence?

Describe the importance of communication in providing exceptional customer service. Discuss how you set expectations with your team about responsiveness and professionalism and provide examples of situations where you successfully addressed resident concerns.

Join Rise to see the full answer
Can you give an example of a challenging maintenance project you managed?

For this question, select a project that had multiple complexities. Explain the challenges you faced, the steps you took to overcome them, and the final results. Focus on teamwork, budget management, and timelines to illustrate your project management skills.

Join Rise to see the full answer
What qualities do you believe are essential for a successful Regional Maintenance Manager?

Share insights about key qualities like strong leadership, effective communication, conflict resolution, and adaptability. Discuss how these qualities not only impact maintenance operations but also contribute to overall tenant satisfaction and team dynamics.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 22, 2024

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