Key Account Manager

As a Key Account Manager at Wolt, your primary responsibilities will include developing and nurturing partner relationships with large national brands. You'll also analyze performance metrics to identify improvement opportunities, engage in strategic discussions about expansion, and collaborate with cross-functional teams to create tailored solutions. The role is key in promoting co-marketing strategies to boost visibility and sales across multiple platforms.

To excel as a Key Account Manager at Wolt, you should have a strong command of the Lithuanian language along with business proficiency in English. Experience with analytics tools such as Google Sheets and Excel is crucial, as you'll need to analyze data and present findings effectively. Proven success in business development or account management is also required, with excellent negotiation skills and an ability to drive engagements.

At Wolt, you can expect a dynamic and fast-paced work environment, characterized by flat hierarchies and a collaborative team spirit. You'll have the flexibility to work in a hybrid model, balancing remote work and office time, which fosters creativity and productivity. Team events and a supportive atmosphere will help you thrive both professionally and personally.

The salary range for the Key Account Manager position at Wolt is between 2400 - 2700 EUR gross per month. In addition to this competitive salary, you'll also have access to an equity plan, enhancing your potential earnings as Wolt continues to grow.

Wolt is a rapidly growing tech company, which translates to numerous opportunities for career advancement within the organization. As a Key Account Manager, you'll be exposed to various projects that foster professional growth, and the dynamic nature of our business allows for flexibility in adapting your role as you see fit. Continuous learning and development are encouraged, ensuring that you can shape your career in the direction you choose.

When answering this question, highlight specific examples of accounts you've managed, the strategies you used to foster relationships, and the outcomes achieved. Quantify your results where possible, demonstrating your impact on growth or revenue.

Talk about your organizational skills and the methods you employ to assess the urgency and importance of each request. Emphasize your ability to communicate effectively with partners to manage their expectations while meeting Wolt's business goals.

Mention specific tools you're proficient in, such as Google Analytics, Excel, or SQL. Describe how you've utilized these tools to derive insights and improve account performance. This shows your capability to back your strategies with data.

Share a detailed example where you navigated negotiations effectively, focusing on the strategies you employed and the win-win outcomes. Highlight how you built rapport and leveraged your understanding of both parties’ needs to reach a successful agreement.

Discuss your approach towards identifying growth opportunities such as upselling or cross-promotional strategies. Share examples of initiatives you've taken in the past and how they resulted in expanded partnership benefits.

Emphasize the importance of open communication. Describe your steps in addressing the issue specifically, how you actively listen to their concerns, ensure they feel heard, and implement solutions that work for both parties.

Illustrate your ability to collaborate by detailing a project where you successfully worked with different teams, such as marketing or product development. Talk about your role in aligning team goals and how the partnership contributed to achieving positive outcomes.

Explain your proactive approach to researching industry trends, attending webinars, networking with professionals, and following relevant publications. This shows your commitment to professional development and keeping your strategies aligned with market standard practices.

Share your passion for building relationships and helping businesses grow. Discuss specific aspects of account management that excite you, such as problem-solving and creating value for partners, to reflect your alignment with Wolt's customer-centric approach.

Express your admiration for Wolt’s mission and values. Discuss how the role aligns with your skills and career goals while emphasizing how you can contribute positively to the company’s growth and community impact.