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Sr. Solution Engineer

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

Who are we?

The Data team is tasked with providing a world-class data platform that enables unrivaled cost, performance, and scalability for SentinelOne and our customers. The exponential growth in volumes of data, users of data, and types of data calls for a new modern architecture that addresses the new data requirements for enterprise organizations. Help us get this platform into the hands of customers and support them in their mission to affordably collect and retain their most critical asset - data.  SentinelOne is shaping the converged future of security and data through its unified data platform. This is a unique opportunity to operate in an emerging ‘startup’ like environment within SentinelOne to build and scale our data business beyond just security use cases. 

What are we looking for?

We are looking for a team member who puts the customer first and is passionate about solving problems with creativity, compassion, and technical acumen. You will need to bring a combination of technical, business, strategic and problem-solving skills to the team to support pre-sales efforts and as a data subject matter expert to the larger SentinelOne team. Looking for an individual who is smart, passionate about data, and who brings a sense of joy and teamwork to everything they do. 

As a Sr. Solutions Engineer, you will illustrate SentinelOne's value to prospective customers. We need a self-starter who excels in a high-paced, startup environment and thrives on pitching revolutionary technology to many areas of an organization including C-level executives, security engineers, IT operations, DevOps, and Engineering professionals. Should have a willingness to “wear many hats” and be able to step up and drive solutions to problems to external and internal needs. This individual will play an instrumental role in accelerating our sales, strategic initiatives, and growing SentinelOne.

What skills and knowledge should you bring?

  • 5+ years of experience as a Solutions (Sales) Engineer or Architect
  • BS/BA degree or equivalent technical experience is desired, but love a well-rounded candidate with a broad range of interests and talents
  • Strong background with big data platforms (Cassandra, Hadoop, etc.), data lakes (Snowflake, DataBricks), streaming analytics (Kafka), log management (ElasticSearch, SumoLogic, etc.),  or SIEM (Splunk, Devo, Qradar, Exabeam, etc.)
  • Some code writing proficiency is desired (C/C++, Shell, Perl, Python)
  • Experience with RegEx and writing parsers
  • Background in cloud providers (AWS, Azure, Google)and technologies such as Kubernetes
  • Ability to demonstrate product value and use cases, both customer-specific and generic.
  • Demonstrable experience in objection handling and positioning against competitive or alternative technologies including how to transition to new data pipelines
  • Use concise written and oral communication skills to effectively lead business and technical presentations, demonstrations, and conversations with both executives and technical audiences. Fluency in English is required.
  • Must have demonstrable experience successfully selling to the mid-to-large customers and working across an organization to get technical buy-in and acceptance
  • Drive the Evaluation/POC through a defined process. Provide timely consultation and build a strong relationship with the technical buyer or champion
  • Provide 1st-level technical support throughout the sales process with involvement as it is transitioned to customer success
  • Availability to travel to visit prospects and customers (usually no more than 20-25% and as required)

What will you do?

The principal responsibilities for this position are to generate revenue from Strategic Accounts across the region through following up on multiple lead sources, developing new clients and selling directly to customers while leveraging our channel community. In this position, you will:
  • Run a sophisticated sales process from prospecting to closure
  • Partner with our channel team to drive both net-new and recurring revenue
  • Partner with channel managers to build pipeline and grow the assigned territory
  • Become an insider within the Cyber Security Industry and become an expert of SentinelOne products
  • Stay well educated and informed about SentinelOne's competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the Next Generation Endpoint market space
  • Consistently meet, or exceed sales quotas

Why us?

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

  • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
  • Unlimited PTO
  • Industry leading gender-neutral parental leave
  • Paid Company Holidays
  • Paid Sick Time
  • Employee stock purchase program
  • Disability and life insurance
  • Employee assistance program
  • Gym membership reimbursement
  • Cell phone reimbursement
  • Numerous company-sponsored events including regular happy hours and team building events
This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
Base Salary Range
$134,400$184,800 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles. 

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CEO of SentinelOne
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Tomer Weingarten
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Average salary estimate

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$134400K
$184800K

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What You Should Know About Sr. Solution Engineer, SentinelOne

If you're ready to take your career to the next level, SentinelOne is looking for a passionate and driven Sr. Solutions Engineer to join our dynamic team in the United States. At SentinelOne, we are at the forefront of cybersecurity innovation with our cutting-edge XDR platform that prevents and responds to threats in real time. As a vital member of our data team, you'll play a key role in building a world-class data platform and have the opportunity to work in a rapidly evolving environment reminiscent of a startup. Your tasks will involve illustrating the value of our advanced solutions to potential clients, from C-level executives to technical teams, showcasing how our technology transforms security and data management. With over five years of experience under your belt, you'll not only leverage your technical skills but also bring a strategic approach to problem-solving. A strong background in big data platforms, cloud technologies, and some coding proficiency will set you up for success. If you thrive on collaboration and creativity, and possess a customer-first mindset, we want to hear from you! At SentinelOne, we value trust, accountability, and team success, and we can't wait to welcome someone eager to make an impact in a vibrant, supportive culture. Don't miss out on this chance to be a leader in the exciting future of cybersecurity and data integration.

Frequently Asked Questions (FAQs) for Sr. Solution Engineer Role at SentinelOne
What are the main responsibilities of a Sr. Solutions Engineer at SentinelOne?

The Sr. Solutions Engineer at SentinelOne is responsible for generating revenue from strategic accounts, running sophisticated sales processes from prospecting to closure, and partnering with our channel team to drive both new and recurring revenue. This role involves illustrating the value of our solutions to a variety of stakeholders, ensuring technical buy-in, and providing first-level technical support throughout the sales process.

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What qualifications are required for the Sr. Solutions Engineer role at SentinelOne?

Candidates for the Sr. Solutions Engineer position at SentinelOne should have a minimum of 5 years of experience as a Solutions Engineer or Architect. A solid technical background in big data platforms, cloud providers, and some coding experience is preferred. Additionally, fluency in English and the ability to communicate effectively with both technical and executive audiences are essential.

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How does the Sr. Solutions Engineer contribute to the team culture at SentinelOne?

At SentinelOne, the Sr. Solutions Engineer plays a vital role in fostering a collaborative and innovative culture. By focusing on customer success, problem-solving, and teamwork, this individual embodies the company's values of trust, accountability, and ingenuity, driving team success and forming lasting professional relationships.

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What kind of career growth opportunities are available for a Sr. Solutions Engineer at SentinelOne?

Working as a Sr. Solutions Engineer at SentinelOne opens up numerous career pathways, including further specialization in security technologies, leadership roles within the sales team, or opportunities to transition into other areas within the fast-growing cybersecurity and data landscape. The exposure to diverse clients and projects enhances professional development and industry knowledge.

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What unique challenges does a Sr. Solutions Engineer face at SentinelOne?

A Sr. Solutions Engineer at SentinelOne must navigate the exciting yet challenging landscape of cybersecurity sales, balancing technical knowledge with strategic selling skills. The role requires adaptability and creativity in addressing customer needs, competing technologies, and driving business outcomes effectively in a dynamic market.

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Common Interview Questions for Sr. Solution Engineer
What experience do you have with big data platforms relevant to the Sr. Solutions Engineer role?

When discussing your experience with big data platforms, highlight specific projects where you've leveraged technologies like Cassandra, Hadoop, or Snowflake. Provide examples of how you've navigated challenges or implemented solutions that drove results for your previous employers.

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How do you handle objections during the sales process?

To effectively address objections during sales, demonstrate your ability to listen actively, empathize with the customer's concerns, and respond with clear, fact-based answers. Share specific situations where you overcame objections successfully, emphasizing your communication skills and product knowledge.

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Can you give an example of a successful sales presentation you've delivered?

When asked about a successful sales presentation, recount a time when you tailored your message to the audience's needs, utilized compelling visuals, and effectively conveyed the value of your solution. Focus on the outcome, how the clients responded positively, and how it impacted your sales goals.

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What are your strategies for building relationships with technical buyers?

Building relationships with technical buyers hinges on understanding their pain points and demonstrating your knowledge of their industry. Discuss your approach to establishing trust, including how you provide valuable insights and follow up on conversations, ensuring you address their specific needs continuously.

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Describe your experience with cloud technologies and how it relates to this role.

Your response should include a summary of your experience working with cloud providers like AWS, Azure, or Google. Highlight specific projects where you facilitated transitions to cloud-based data solutions, enabling performance improvements or cost savings for clients.

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How do you stay informed about the latest trends in cybersecurity?

Staying updated on cybersecurity trends requires ongoing commitment. Discuss the sources you rely on, such as industry publications, webinars, forums, and conferences, and how you leverage this knowledge to inform your strategies in the Sr. Solutions Engineer role.

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What technical skills do you possess that will aid you in this position?

Detail relevant technical skills, such as familiarity with coding languages like Python or Shell scripting, and provide specific examples of projects where you have successfully utilized these skills. This shows your capability to bridge the technical and sales aspects of the role.

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How do you approach problem-solving in a customer-focused environment?

Detail your systematic approach to problem-solving by discussing how you identify the issue, gather information, and involve the customer in creating a solution. Share impactful examples where your problem-solving led to enhanced customer satisfaction or project success.

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How do you prioritize tasks when managing multiple clients?

In this scenario, explain your method for assessing the urgency and importance of tasks. Discuss tools you use for organization and how you adapt based on client needs, ensuring each client receives the attention required while maintaining overall productivity.

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What do you believe sets SentinelOne apart in the cybersecurity market?

When addressing what makes SentinelOne unique, discuss our patented AI models, proactive threat management capabilities, and commitment to customer success. Highlight how these aspects equate to superior protection and support for businesses compared to competitors in the market.

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Defeating every attack, every second of every day.

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Full-time, on-site
DATE POSTED
December 3, 2024

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