Logistic Drayage Mgmt. Staff - job 1 of 2

As a Logistic Drayage Mgmt. Staff at Woongjin, Inc., your primary responsibilities will include monitoring and managing the drayage process of shipment movements, coordinating with drayage carriers, ensuring timely deliveries, and analyzing performance metrics. You'll also communicate urgent issues effectively and establish relationships with carriers to optimize shipping processes.

To qualify for the Logistic Drayage Mgmt. Staff position at Woongjin, Inc., a Bachelor's degree or GED is preferred. You should have a strong understanding of international transportation and freight forwarding, alongside excellent project and people management skills. Proficiency in MS Office Suite and the ability to handle urgent tasks effectively are essential for success in this role.

Success for the Logistic Drayage Mgmt. Staff at Woongjin, Inc. is measured against Key Performance Indicators (KPIs) related to on-time delivery, loading efficiency, and customer service responsiveness. You will report monthly on these metrics to showcase improvements and document corrective action plans when necessary.

The Logistic Drayage Mgmt. Staff at Woongjin, Inc. must possess strong analytical and creative problem-solving skills. This involves being data-driven while also being able to think outside the box to find immediate solutions to shipping challenges, ensuring that delivery schedules are met, and that customer needs are fulfilled.

Yes, the Logistic Drayage Mgmt. Staff role at Woongjin, Inc. includes the potential for travel up to 20% in domestic and international contexts. This travel may be necessary to oversee shipment processes and foster relationships with key carriers.

When answering this question, provide specific examples of your previous work managing drayage, highlighting your ability to monitor and improve shipment processes. Use metrics where possible to demonstrate your effectiveness in meeting performance goals.

Outline your approach to prioritization, such as using tools to track shipments, identifying critical deadlines, and maintaining clear communication with stakeholders to ensure seamless operations.

Display your interpersonal skills by discussing how you communicate regularly with carriers, understand their needs, and negotiate solutions that benefit both parties while fostering trust and reliability.

Discuss your problem-solving approach, emphasizing your ability to remain calm and analytical, evaluate options quickly, and implement effective solutions to ensure minimal disruption to timelines.

Explain how you utilize KPIs to track performance, assess areas for improvement, and inform data-driven decisions. Mention any specific metrics you've used in past roles to illustrate your experience.

Share a specific example detailing the challenges you faced, the steps you took to overcome them, and the positive outcome. Highlight your contributions and the impact it had on customer satisfaction or efficiency.

Mention any relevant software you have experience with, such as project management tools or logistics software, and explain how they’ve assisted you in optimizing the logistics process.

Describe your knowledge of regulations in the logistics field, such as customs or safety standards, and the procedures you follow to guarantee compliance, including staying updated on any changes.

Discuss methods such as data analysis, team collaboration, or regularly soliciting feedback from staff and carriers that you've implemented to identify and address inefficiencies.

Explain how you value teamwork in logistics management, giving examples of how collaboration has led to successful outcomes in your previous roles, and how you foster an environment of cooperation.