Software Engineer, Operations
For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.
While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.
We are looking for a Junior Operations Engineer to join our Technical Operations team!
Your responsibilities will initially include:
- Investigate and resolve (or recommend solution for) production issues
- Respond to technical customer questions and perform operations on behalf of customers, as escalated by the Customer Support team
- Perform root cause analysis for production issues/errors; recommend changes to the Product that will reduce future occurrences of errors or improve the customer experience
As you grow into the role, your responsibilities will also include:
- Develop software to automate the operational needs of our customers
- Be part of our Technical Operations development team and work on the development of our internal Admin application
You must have:
- At least one year of experience in software development or significant exposure to programming at university or open source projects
- Professional knowledge of databases and SQL
- BSc in Computer Science or similar degree
You must be:
- A good communicator, with the ability to express yourself clearly and effectively
- Diligent and rigorous, able to appreciate quality and deliver it on a daily basis
- Able to collaborate well in a team environment
Bonus points for applied experience in software development projects, Operations, Quality Assurance, Kubernetes, CI/CD, Ruby on Rails and Node.js
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:
- 💼 A robust health insurance plan that includes coverage for your dependents.
- 💰 An attractive salary paired with a performance-based bonus plan.
- 🏠 Enjoy the best of both worlds with a hybrid setup—one day working from home and four in the office.
- 🖥️ Apple gear and access to the latest productivity tools to help you excel.
- 📱 A mobile data plan to keep you online wherever you are.
- 🍴 Fresh, tasty food at the office to fuel your productivity.
Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.
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At Workable, we are on the lookout for a Software Engineer, Operations to join our dynamic Technical Operations team. If you're passionate about technology and enjoy troubleshooting, this role might be your perfect fit! As a Software Engineer focusing on Operations, you'll get the chance to dive deep into technical challenges. Your primary responsibilities will include investigating and resolving production issues, responding to customer queries, and performing operations on behalf of our clients, as escalated by the Customer Support team. You’ll begin by analyzing the root causes of production errors and suggesting improvements to our product that enhance the customer experience. As you settle into your role and your skills develop, you'll also get the opportunity to automate operational needs through software development and contribute to our internal Admin application. We value clear communication, attention to detail, and a commitment to quality in all that you do. Ideally, you have at least a year of experience in software development or relevant academic work. A solid foundation in databases and SQL is essential, alongside a degree in Computer Science or a related field. Team collaboration is key, and we welcome those who thrive in a collaborative environment. Plus, if you have expertise in operations, quality assurance, or technologies like Kubernetes, Ruby on Rails, or Node.js, we would love to see your application. Come grow with us at Workable and be part of a team that makes hiring and employee management a breeze for thousands of businesses worldwide.
Your gender, your gods, your sex life, your skin color or your bigshot uncle don’t make a difference here. Workable is a progressive and open-minded meritocracy. If you’re smart and good at what you do, come as you are.
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